Procurement lifecycle · 6 notices

HMRC Contact Centre as a Service (CCaaS)

Name: HMRC Contact Centre as a Service (CCaaS)
Creator: HM Revenue & Customs

HM Revenue & Customs · UKI32

Value

£500,000,000 (awarded)

First notice

28 Apr 2025

Latest notice

2 Jun 2026

OCID

ocds-h6vhtk-05085d

Lifecycle

1

Pipeline

2

Preliminary market engagement

3

Planned procurement

4

Tender

29 May 2025

5

Transparency

6

Contract award

7

Contract details

27 Apr 2026

9

Contract performance

10

Contract change

11

Contract termination

12

Procurement termination

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All 6 notices for this procurement, oldest first.