Procurement lifecycle · 2 notices

Contact Centre as a Service

Name: Contact Centre as a Service
Creator: The Corporate Officer of the House of Commons and The Corporate Officer of the House of Lords (acting jointly)

The Corporate Officer of the House of Commons and The Corporate Officer of the House of Lords (acting jointly) · UKI

First notice

24 May 2024

Latest notice

10 Jan 2025

OCID

ocds-h6vhtk-046a4d

Procurement timeline

All 2 notices for this procurement, oldest first.

Prior information / planning notice· 24 May 2024
PI1301686 - Managed Contact Centre for Call Management ( Early Market Engagement)
Contract award notice· 10 Jan 2025
Contact Centre as a Service

Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.