Sustainable Energy and Resilience Products Framework 2026
A product Catalogue framework for members of the Northern Housing Consortium to purchase sustainable energy and resilience products such as batteries and PV solar panels. The intention is for suppliers to specify their products to allow for members to call off contracts to purchase these products and install them.
A Premarket engagement notice will be published shortly to arrange engagement sessions to further detail the scope.
For who can become members of the NHC and access the framework visit https://nhcprocurement.org.uk/who-can-access-our-solutions/
Help us build the 360° Tenant Experience Portal
We are looking to create a secure, integrated, self-service platform that would deliver our vision of seamless, transparent, and efficient services that keep customers happy and engaged, cementing our position as a trusted, go-to housing association
Thirteen is seeking early discussions with suppliers capable of developing this transformational platform.
Why engage with us:
We have a clear vision to build future‑ready digital services that surpass the sector's traditional approach and redefine what customers can expect from housing providers
We're all about real outcomes that matter to people: giving our customers the freedom to self‑serve in ways that fit their lives, resolving issues at first point of contact within the portal, and delivering a level of care and satisfaction that genuinely makes day‑to‑day life easier
We work across rich integration landscape that will let your systems shine
We work with robust standards: GDPR, WCAG, ISO 22458, ISO 27001/CE+ to create the conditions for a successful, secure, compliant, and innovative long‑term relationship
Our aim is to shape the solution with diverse customers in mind from day one, including multilingual needs and inclusive content
We're keen to hear your ideas and draw on your experience so you can help shape and influence the design from the outset
What we'd like to deliver for our customers
360° Tenant Timeline: Profile, documents, interactions, appointments, and updates.
Omnichannel Communication: Two-way messaging and bulk communication
Smart Appointments: Real-time availability, preferred-person selection, Outlook/Teams sync.
Tiered workflow (self-serve, action-required, appointment-needed) with automated routing.
Support Plans: Digital plans, signatures, reviews, and recommendations.
Secure Document Centre: Encrypted uploads, version control, tenancy documentation.
Lettings & Sign-Up: Digital tenancy onboarding with rules-based matching.
Reporting: Near-time dashboards, KPIs, and export capability
Open APIs (send and receive information in near real time)
Who should respond
We welcome interest from suppliers with experience in developing large‑scale portals, secure integrations, and accessible solutions for the public sector, along with expertise in workflow automation, case management, and calendar or scheduling capabilities.
Additionally, the supplier must demonstrate a strong capability and commitment to leveraging modern and emerging technologies, with a particular emphasis on:
Embedding AI‑driven capabilities such as intelligent automation, predictive insights, and natural language processing.
Maintaining a future‑focused product roadmap, showing ongoing investment in emerging technologies and continuous improvement.
Ensuring all AI features are secure, ethical, and compliant with relevant regulations and standards.
Commitment to a collaborative innovation partnership, including opportunities to adopt new features early.
Call to Action
Register your interest by providing examples of similar functionality you have delivered.
Where possible, please include links or demonstrations for us to review.
Email procurement@thirteengroup.co.uk
Thirteen Housing Group LimitedNorth EastWAC-574828
Provision of Older People's Residential and Nursing Care Homes
Gateshead Council currently has a Contract in place for Older People's Residential and Nursing Care Homes, implemented in 2014.
The Council is in the process of renewing this to introduce the new Contract for Residential and Nursing Care Home Contract for Ageing Well People in the Borough of Gateshead, which is due to go to Tender in June 2026.
The Contract relates to the provision of Residential and Nursing Care across all Resident groups, including but not limited to people with general need, individuals with learning and/or physical disabilities, mental health conditions, autism, neurological needs, palliative care and end of life care funded by the Council.
It is a requirement that the Provider will be registered with the Care Quality Commission (CQC) and must comply with any standards or conditions set by CQC as the regulatory body.
View 2-notice timelineLatest notice released 5 Jun 2026
Local GovernmentTender 3 notices
Care and Support Services within Extra Care Housing
The Council is seeking to award a contract for the provision of care and support services for the following extra care accommodation settings:
• Haddington Vale
• Cherry Tree Gardens
Service requirements include Care and Support Services to individuals who are aged 18 years and over have been assessed by the Council as being eligible under the Care Act 2014 for care and support and whose care and support is fully or part funded by the Local Authority.
The service will be provided to tenants within Haddington Vale and Cherry Tree Gardens extra care schemes (including
the bungalows at Cherry Tree Gardens.
The service will include:
- Care and Support within Extra Care
- Wellbeing Service
Sunderland City CouncilNorth East17 Jun 2026WAC-598313
View 3-notice timelineLatest notice released 17 Jun 2026
Local GovernmentTender
Housing, Health & Wellbeing Hospital Discharge Support Service
The service is to prevent individuals aged 18 and over from being discharged from hospital into street homelessness, and to support safe, timely, and sustainable discharges through coordinated in-hospital intervention and time-limited post-discharge support.
The service will provide proactive, responsive, and coordinated support through:
•Early identification of individuals who are homeless or at risk of homelessness;
•In-hospital assessment, advocacy, and discharge coordination; &
•Time-limited post-discharge support to sustain accommodation and reduce the risk of readmission.
The service will specifically support individuals who:
•Are homeless or at risk of homelessness;
•Have support needs relating to drug and alcohol use; and
•Are known to Adult Social Care services, including those with assessed care and support needs, those open to Adult Social Care teams, and those requiring coordinated discharge planning.
Durham County Council (the Council) are seeking submissions from suitably experienced and skilled organisations to provide the specified services for the Housing, Health & Wellbeing Discharge Support Service.
The service is commissioned in recognition of the significant risks associated with hospital discharge into homelessness, and the adverse impact this has on individual health and wellbeing, as well as system pressures across health, housing, and social care. The Council is committed to ensuring that no individual aged 18 and over is discharged from hospital into street homelessness, and that all discharges are safe, timely, and supported by appropriate accommodation and care pathways.
The service will operate within the framework of statutory duties under the Care Act 2014, including the duty to promote individual wellbeing, prevent, reduce, and delay the need for care and support, and ensure the integration of services where this contributes to improved outcomes. The service will also support the Council in meeting its responsibilities under the Homelessness Reduction Act 2017, including duties to prevent and relieve homelessness and to work collaboratively with partner agencies through the Duty to Refer process.
The service will deliver an integrated model of support spanning in-hospital intervention and time-limited post-discharge assistance, ensuring continuity of care for individuals with complex and multiple needs. It will form a key part of a wider system approach to discharge planning, working in close partnership with Adult Social Care, housing services, health providers, and other relevant stakeholders to facilitate coordinated and person-centred outcomes.
A core feature of this integrated approach is the requirement for the provider to work proactively and collaboratively with Transfer of Care Hubs, clinical teams, and wider hospital-based staff to identify individuals who are homeless or at risk of homelessness at the earliest possible stage of admission. The service will accept and respond to referrals from Transfer of Care Hubs, hospital wards, Emergency Departments, and clinical teams, ensuring timely engagement and intervention to support discharge planning processes.
A requirement of the contract is that staff work flexibly and may need to align as part of a hospital discharge pathway resulting in the need to be co-located from time to time within other relevant commissioned services and embrace opportunities for alignment with the National Health Service Neighbourhood Hubs Programme and integrated working with health, housing and adult social care partners.
Further details of the requirements are set out in ITB Documents which can be accessed free of charge at www.open-uk.org
This contract is for Residential Substance Misuse Services and is divided into two Lots:
• Tier 4 In-patient Detoxification Residential Services
• Residential Rehabilitation from Substance Misuse
The Council is seeking multiple providers that can provide either or both of the above named services.
This is a flexible open agreement where, at any time, any Provider that meets the required standards in the Selection Questionnaire can be awarded a contract.
The Council makes no guarantee to any Provider that they will be awarded any Call-Off Contract and no guarantee is made in respect of any volume of work under any such agreements, or in aggregate under the contract.
Each Provider should understand that their submission constitutes an acceptance to the Council of the terms of the Contract. The contract affords the Provider merely the opportunity to respond to an invitation from the Council for the provision of services (Call-Off).
The Contract provides for no form of exclusivity or volume guarantee by the Council for Services from the Provider and the Council is at all times entitled to enter into other contracts and agreements with other Providers for the provision of any Services.
Where a Service is required, the Council will approach the Provider for the service required and confirm with the Provider that they are able to provide the service required within the timescales. The capped daily or weekly rates submitted by the Provider in the Selection Questionnaire (Pricing Schedule) will be the maximum daily or weekly rate for the services. Suitability of the Provider will be determined by the following factors (in no particular order):
• Appropriateness of service delivery provision
• Location
• Price
• Service Users views and wishes
Note - This is not an exhaustive list
This procurement is issued under Direct Award Process B in line with the new Provider Selection Regime.
Durham County CouncilNorth East31 Jan 2028WAC-97591
View 4-notice timelineLatest notice released 31 Jan 2028
Private SectorTender
Thirteen Learning and Development Provider DPS
At Thirteen, we’ve been working to help improve the lives of people in our neighbourhoods for years. We provide our customers with homes, support and opportunities to grow.We own and manage 35,000 properties across the North East and Yorkshire and offer a home for life, providing housing and support services. We’re here for anyone who needs a home and a helping hand too. We’re the largest housing provider in the North East of England, and amongst the biggest 25 nationally, but we remain locally responsive. We work hard to support communities in the places we have homes to help address the social, economic and environmental issues that matter to our customers and partners.Further information is available on the Group’s website www.thirteengroup.co.ukThis tender is for services required (hereinafter "the Service") to Thirteen Housing Group Limited a registered community and benefit society under number 7522 whose registered office is at Hudson Quay, Windward Way, Middlesbrough
Thirteen Housing Group LtdNorth East23 Feb 2029WAC-27835
Home Group Housing Repairs and Maintenance Dynamic Market
This housing Repairs and Maintenance Dynamic Market will be used to procure works and services for Planned Works, Responsive Repairs and Voids.
This may include but is not limited to:
Planned works: Fencing, Roofing, Flooring, Windows & Doors, Electrical Upgrades & Re-wires, Kitchen & Bathroom Upgrades and Replacements, Full Heating Replacements, Pointing & Wall Tiles. Also included are Refurbishment and Decarbonisation Works
Responsive Repairs: Fencing, Roofing, Flooring, Windows & Doors, Heating Systems and Electrical Repairs.
Voids: All Repair Works, Cleans, Gas Safety Check, Electrical Safety Check, Energy Performance Survey and EPC.
he activities listed above are indicative only and are intended to provide an overview of potential requirements under a Call-off Contract.
Personal Care and Domestic Support for Tenants in Extra Care Housing
This requirement is for the provision of care and support for adults who live in an Extra Care setting within the Borough of Darlington. The Services provided under this Agreement shall be available to Individuals who live in Extra Care housing who meet the Council's eligibility criteria for funding.
There are two elements to the Service within this Specification, these are;
• care and support - this is support delivered to Individuals eligible to services under Fair Access to Care across the groups identified including personal care, domestic support and any other activity agreed to meet the Individual's outcomes.
• Overnight support that may be required in response to an emergency call for assistance from those individuals living in the Extra Care schemes
This Framework is for the provision of furniture services and supportive goods, works and services; to be carried out within home/living, employment or community environments. The Framework Agreement may cover, but is not limited to, the following: — manufacture and supply of products, — delivery of products, — installation, repair or replacement of products offered via the catalogues (purchase or lease), — product recycling, disposal and re-distribution (where appropriate).
A Premarket engagement notice will be published shortly to arrange engagement sessions to further detail the scope.
For who can become members of the NHC and access the framework visit https://nhcprocurement.org.uk/who-can-access-our-solutions/
Property Security and Electrical Works Framework 27-31
A framework for members of the Northern Housing Consortium that provides provision of property safety and security products and services, including: Manufacture/Supply and Install of Protection, Security and Safety Products, design, supply, installation and maintenance of CCTV systems, intruder alarms systems, door entry/access control systems, lightning protection systems, manned security services, mobile patrols, waking watch services, void security and protection, void clearance and general cleaning, void specialist cleaning, PAT testing, fixed electrical testing, electrical condition surveys and inspection reports, electrical remedial work and consultancy services. The intention is for suppliers to specify their products and associated services to allow for members to call off contracts to purchase these products and services .
A Premarket engagement notice will be published shortly to arrange engagement sessions to further detail the scope.
For who can become members of the NHC and access the framework visit https://nhcprocurement.org.uk/who-can-access-our-solutions/
This framework is for the provision of solutions to capture and electronically transfer payments that are made to Northern Housing Consortium Members by their customers.
A Premarket engagement notice will be published shortly to arrange engagement sessions to further detail the scope.
for who can become members of the NHC and access the framework visit https://nhcprocurement.org.uk/who-can-access-our-solutions/
Sustainable Energy and Resilience Products Framework 2026
A product Catalogue framework for members of the Northern Housing Consortium to purchase sustainable energy and resilience products such as batteries and PV solar panels. The intention is for suppliers to specify their products to allow for members to call off contracts to purchase these products and install them.
A Premarket engagement notice will be published shortly to arrange engagement sessions to further detail the scope.
For who can become members of the NHC and access the framework visit https://nhcprocurement.org.uk/who-can-access-our-solutions/
For more information about this opportunity, please visit the eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Sunderland:-Solar-panels./5BV7NV5579
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/5BV7NV5579
The framework will provide Housing with Care services ensuring flexible care and support for people to lead independent, fulfilling lives for as long as possible.