UK Public Sector Contracts & Tenders

Anchor are procuring a new contract in relation to LOLER Inspections for the following assets: Passenger Lifts, Goods Lifts, Dumb Waiters, Stair Lifts and Tail Lifts on vehicles. Please refer to the Information for Tenders document for detailed description of requirements and relevant tender documentation. If you are interested in this opportunity, please register on our eProcurement portal by following the link below: https://anchor.my.site.com/s/Welcome

Supply of Kitchen Deep Clean, Duct Clean, Grease Trap cleaning of all commercial kitchens within Anchor As England’s largest provider of specialist housing and care for those in later life, we manage 54,000 homes for both rent and sale to those aged 55 and over. This opportunity will provide a service to: 204 commercial kitchens Commercial kitchen deep cleaning Grease Extract cleaning Kitchen Duct Cleaning (TR19 compliance required) Annual service for most locations, some bi-annual If you are interested in this opportunity, please register on our eProcurement portal by following the link below: https://anchor.my.site.com/s/Welcome

Anchor seeks to appoint a single supplier to deliver a comprehensive Occupational Health service. This will include end‑to‑end management referral services via an OHIO system, incorporating triage and consultations (telephone, video, and face-to-face). The contract also covers non-diagnostic neurodiversity workplace needs assessments, a range of specialist clinical assessments (e.g. ergonomic, MSK, psychological), and management of GP/specialist correspondence. The provider will supply clear, actionable management reports advising on fitness for work, reasonable adjustments, and return-to-work planning. Additionally, the service must include full access to an OHIO IT platform for referral management, reporting, and occupational health guidance resources. Please refer to the Information for Tenders document for detailed description of requirements and relevant tender documentation. If you are interested in this opportunity, please register on our eProcurement portal by following the link below: https://anchor.my.site.com/s/Welcome

Anchor Hanover Group (Anchor) is seeking to appoint suitably qualified and experienced contractors to deliver water hygiene servicing, remedial works and planned preventative maintenance (PPM) across our portfolio, ensuring effective and compliant management of water systems. Anchor is utilising a separated delivery model, with a total of 3 independent suppliers appointed for national risk assessment services as well as regional PPM and remedial works. The procurement is therefore structured into the following lots: Lot 1: Risk Assessments - National (1 supplier) Lot 2: PPM and Remedials - North (1 supplier) Lot 3: PPM and Remedials - South (1 supplier) The scope of services within each lot is as follows: Lot 1: Risk Assessments (National) - Water Safety and Legionella Risk Assessments - Identification of system risks and required remedials - Production of reports detailing prioritised recommendations for remedial actions Lot 2 and 3: PPM and Remedials (within designated region) - Delivery of all identified PPM programmes: - Execution of remedial works identified through risk assessments and inspections - Reactive repair response services - Routine servicing of water systems - Legionella sampling We invite any interested parties to complete our PSQ (Procurement Specific Questionnaire) and Conditions of Participation (CoP) by 30.06.2026 at 12:00 hours. Our initial process will comprise an initial selection stage based on the PSQ and CoP responses, which is followed by a shortlist of suppliers being invited to participate in the Invitation to Tender (ITT) stage. The procurement documents are available without restriction and free of charge via the following link: https://anchor.my.site.com/s/Welcome Responses must be submitted electronically via this portal.

Anchor Hanover Group is the largest not-for-profit provider of housing and care for older people in England. We manage nearly 55,000 rented and homeownership homes across approximately 1,700 sites plus 120 care homes, serving more than 65,000 residents. Summary of Requirements Keeping residents safe is a priority for us and following a recent regulatory downgrade we are seeking an asset compliance management solution that enables proactive, automated, and auditable management of statutory compliance across our asset portfolio, supporting current "Big 6" compliance areas and future expansion. 1. Compliance Automation & Scheduling • Automatically validate asset/component data against compliance requirements (using a master data source) • Schedule inspections and servicing based on configurable business rules (e.g. gas, electrical cycles) • Automatically trigger next due dates following completion of inspections • Provide operational alerts for upcoming, due, and overdue activities 2. Certificate & Data Intelligence • Automate ingestion and reading of compliance certificates/reports (across all Big 6 areas) • Validate certificate data to confirm accuracy, completeness, and compliance • Analyse certificate outputs to identify required remedial actions 3. Remedial Action Management • Automatically generate remedial actions from inspection/certificate outcomes • Enable actions to: o Create internal tasks for colleagues, or o Generate work orders (via integrated system) for external suppliers (e.g. for quotation/works) • Support end-to-end traceability, including reconciliation of completion certificates back to the original inspection 4. Workflow Automation & Exception Management • End-to-end configurable workflows for inspections, certificates, remedials, approvals, exceptions, and closures • Rules-based automated routing by compliance type, geography, risk, contractor, or team • Exception queues for: o failed validations o unmatched certificates o duplicate records o overdue actions o disputed completions o incomplete submissions • Automated escalations to named roles based on SLA or risk thresholds • Approval workflows for high-risk actions, overrides, waivers, or manual date changes 5. Compliance Status Reporting • Provide real-time compliance status reporting • Track work order status alongside compliance status 6. Mobile & Data Capture • Enable staff to capture and update compliance data on-site (e.g. FRA) • The solution shall prevent duplicate data creation through automated validation, integration, and single-point data entry. 7. Integration & Architecture • Integrate seamlessly with Anchor's enterprise integration layer (Azure) and surrounding systems • Support integration with: o master asset/property/component data source o work order management system o document/data ingestion services o reporting/data platform o identity and access management services • Support reliable, secure, near real-time exchange of data across systems • Minimise manual rekeying and duplicate data entry through automation and event-driven processing where appropriate • Support inbound and outbound APIs and/or message-based integration patterns • Provide robust error handling, in line with reliability requirements defined in Section 12 • Ensure data exchanged between systems is in line with audit and traceability requirements defined in Section 11 8. Availability & Performance • Be available and accessible to Anchor colleagues for the stated availability targets. The availability target offered by the solution should be made clear at the point of pre-market engagement (E.G 99.9%, 99.99% etc). Anchor will seek assurances through our non-functional requirements of the ability to monitor and report upon solution availability over the course of the solution lifecycle. • Support up to 2000 concurrent users with transaction volumes (includes document uploads) volumes of approx. 170,000+ per annum without material degradation in performance. Anchor will seek assurances through our non-functional requirements of the ability to monitor and report upon solution capacity and performance over the course of the solution lifecycle. • Standard user interactions and dashboard load times shall perform within agreed response time thresholds. Anchor will seek assurances through our non-functional requirements of the ability to monitor and report upon system transactions performance over the course of the solution lifecycle. 9. User Experience / Usability • An intuitive and role-based user experience tailored to different user groups • Minimal-click processes for core tasks such as reviewing due work, uploading evidence, updating outcomes, and managing exceptions • Personalised homepages/dashboards for compliance managers, operatives, contractors, and senior leaders • Visibility across all assets, compliance types, properties, and sites providing search, filtering, and drill-down functionality across large volumes of records • Clear visual indicators for risk, overdue status, missing evidence, and non-compliance • Guided workflows and prompts to reduce training effort and user error • Consistent experience across desktop, tablet, and mobile devices 10. Security & Access Control • Support role-based access control and support segregation of duties between internal users, approvers, administrators, and external contractors • Integrate with Anchor's corporate identity and authentication services (e.g. SSO) • Encrypt data in transit and at rest • Maintain full security logging of user access and privileged actions • Restrict access to only the data, sites, and functions relevant to a user's role • Support secure API authentication and authorisation for system integrations • Support environment separation across development, test, and production • Provide capability for retention controls, archival, and secure disposal aligned to policy • Support vulnerability management, patching, and secure configuration • Provide assurance evidence for security and operational controls where required 11. Audit, Assurance & Data Integrity • Maintain a full audit trail of all system activity (user, date, time, changes), all key transactions, changes, system decisions, and manual overrides shall be fully traceable. • Support demonstrable compliance and traceability for audit and regulatory purposes 12. Reliability • Provide resilient processing for integrations, workflows, and document ingestion, including retries and recovery from transient failures. • No compliance-critical transaction shall be lost without detection, system alerting, and recovery capability. 13. Configurability • Business rules, compliance cycles, workflow routes, alert thresholds, and dashboards should be configurable without major redevelopment. 14. Supportability • Provide monitoring, system alerts, diagnostics, and administrative tooling to support operational management. • The solution provider shall provide assurances in the capability to communicate and collaborate across alerting, diagnostics, triage, and service changes appropriately through alignment with Anchors core technology processes. 15. Scalability • Flexible solution capable of: o Supporting future compliance areas beyond the Big 6 o Adapting to changing regulatory requirements Key Outcome The solution should enable proactive compliance management, reduce manual effort, improve data accuracy, and provide confidence in regulatory adherence and performance visibility across the organisation by June 2027.

Anchor Hanover Group is publishing advance notice of its intention to issue a procurement relating to the supply of a Housing Management Platform. This notice is for planning purposes only, and further details will be published in due course. Please follow the following link to see our open opportunities: https://anchor.my.site.com/s/Welcome

Anchor Hanover Group is publishing advance notice of its intention to issue a procurement relating to the supply of a Finance System. This notice is for planning purposes only, and further details will be published in due course. Please follow the following link to see our open opportunities: https://anchor.my.site.com/s/Welcome

Anchor Hanover Group is England's largest not-for-profit provider of specialist housing and care for people in later life and intends to establish a New Development Consultants Framework. This framework will secure long-term, high-performing partnerships across the following specialisms: • Architectural Services • Employer's Agent & Cost Consultancy • Mechanical & Electrical (M&E) Engineering • Civil & Structural Engineering • Planning Consultancy • CDM Advisor & Principal Designer • Fire Consultants • Client Information Manager • Landscape Design Services • Sustainability Services • Other specialisms may be added Anchor Hanover Group intends to engage with the market prior to formal tendering. Interested suppliers are advised to monitor the Find a Tender Service for future Market Engagement and Tender Notices. The scopes outlined across all lots include all associated, ancillary, and incidental new development consultants' advice necessary to fully support Anchor Hanover Group's operational objectives over the duration of the framework

Anchor Hanover Group is publishing advance notice of its intention to issue a procurement relating to Asbestos. This notice is for planning purposes only, and further details will be published in due course. Please follow the following link to see our open opportunities: https://anchor.my.site.com/s/Welcome

Anchor Hanover Group is publishing advance notice of its intention to issue a procurement for the supply, installation, servicing and repair of automatically-operated doors and associated systems across our home ownership, care, village, rented housing and central services portfolio. The following asset types are expected to be covered: - internal and external automatic doors (including communal entrance doors and cross-corridor doors) - automatic vehicle barriers - automatic pedestrian gates - automatic roller shutters (excluding fire shutters) While key assets are listed above, automatic doors systems may interface with other building systems and infrastructure, including access control, call systems and fire safety systems. The precise scope, responsibilities and boundaries will be defined within the procurement documentation at a future stage. The anticipated service scope may include: - planned servicing - reactive and emergency repairs - Supply and installation of new door systems - Replacement of end-of-life units and upgrade of manual doors where applicable This notice is for planning purposes only, and further details will be published in due course. Please follow the following link to see our open opportunities: https://anchor.my.site.com/s/Welcome

Anchor is intending to procure new contracts in relation to Fire Risk Assessment (FRA) Remedial Works. The Scope of the new contracts will include the below but is not limited to: Structural Protection Compartmentation of walls, floors and ceilings Fire door surveys, remedial repairs to ensure compliance and recommendation for replacement date Cavity Barriers Fire Shutters, Doors and Curtains Intumescent Air Transfers and Grilles Fire resisting ducting/dampers General Fire stopping around service penetrations e.g. pipes and cables Scooter Storage and E-Bikes and External Works Associated General Building Works Health Checks & Surveys (incl. M&E surveys) Asset Tagging Quality checks and audits. Please follow the link below to see our open opportunities and register your company on our e-procurement portal - https://anchor.my.site.com/s/Welcome

Anchor Hanover Group is publishing advance notice of its intention to procure the supply and installation of digital warden call, nurse call and door entry systems across its residential and care property portfolio. The anticipated scope includes the supply, installation and commissioning of digital call system infrastructure, encompassing cabling, containment, panel installations, door entry hardware and integration with existing building systems where required. This notice is for planning purposes only. Further details will be published in due course.

Anchor Hanover Group is England's largest not-for-profit provider of specialist housing and care for people in later life and intends to establish a Legal Services Framework. The required legal disciplines will include, but are not limited to: • Social Housing & Regulatory Compliance • Corporate & Commercial Contracting • Development & Conveyancing • Property & Building Contracts • Housing Management • Employment & HR Anchor Hanover Group intends to engage with the market prior to formal tendering. Interested suppliers are advised to monitor the Find a Tender Service for future Market Engagement and Tender Notices. The scope outlined above include all associated, ancillary, and incidental legal advice necessary to fully support Anchor Hanover Group's wider statutory, corporate, and operational objectives over the duration of the framework

Anchor Hanover Group is planning to look for a single provider to deliver comprehensive Group Life Insurance (Death in Service) benefits for its workforce.

Electrical Installation Condition Reports (EICR's ) and Associated Remedial Works to Anchor Properties

Supply of Gardening, Window Cleaning, Communal Cleaning & Security Services

Supply of Frozen, Ambient and Chilled. Fresh Meat, Dairy, Bakery, Frozen Fish and Fresh Produce to all Care homes and Villages. 1. Approximately 140 commercial kitchens offering fresh meals to residents daily. 2. All delivered at least once a week- some locations twice a week., 3. All sourced within 60-mile radius of the delivery postcode 4. Catering to several dietary requirements including vegan, vegetarian, pescatarian, gluten free, halal and kosher. Top product lines including but not limited to: • Milk • Bread • Bananas • Potatoes • Chicken Fillets • Butter • Double Cream • Fruit Juices • Tuna • Tin Tomatoes • Frozen Fish