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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Planning update |
| Buyer: | Home Office |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Pre-tender |
| Estimated Value (ex. VAT): |
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| Release Date: | 17 July 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-052777 |
| Notice Reference: | 067765-2026 |
All 35 notices for this procurement, oldest first.
Provision of Asylum Accommodation and Support Services
Provision of Asylum Accommodation and Support Services
Provision of Asylum Support and Accommodation Services
Provision of Accommodation and Wraparound Services for Asylum Support and Accommodation Programme (ASAP)
Provision of Audit & Assurance Services for Asylum Support and Accommodation Programme (ASAP)
Provision of Service User Assistance Services for Asylum Support and Accommodation Programme (ASAP)
Provision of Transport Services for Asylum Support and Accommodation Programme (ASAP)
Provision of Wellbeing and Safeguarding Services for Asylum Support and Accommodation Programme (ASAP)
Provision of Asylum Support and Accommodation Services
Provision of Asylum Support and Accommodation Services
Provision of Asylum Support and Accommodation Services
Provision of Accommodation and Wraparound Services for Future Asylum Contracts Tranformation (FACT)
Provision of Transport Services for Future Asylum Contracts Transformation (FACT)
Provision of Service User Assistance Services for Future Asylum Contracts Transformation (FACT)
Provision of Audit & Assurance Services for Future Asylum Contracts Transformation (FACT)
Provision of Asylum Support and Accommodation Services
Provision of Accommodation and Wraparound Services for Future Asylum Contracts Tranformation (FACT)
Provision of Transport Services for Future Asylum Contracts Transformation (FACT)
Provision of Service User Assistance Services for Future Asylum Contracts Transformation (FACT)
Provision of Audit & Assurance Services for Future Asylum Contracts Transformation (FACT)
Provision of Asylum Support and Accommodation Services
Provision of Accommodation and Wraparound Services for Future Asylum Contracts Tranformation (FACT)
Provision of Transport Services for Future Asylum Contracts Transformation (FACT)
Provision of Service User Assistance Services for Future Asylum Contracts Transformation (FACT)
Provision of Audit & Assurance Services for Future Asylum Contracts Transformation (FACT)
Provision of Asylum Support and Accommodation Services
Provision of Asylum Support and Accommodation Services
Service User Assistance Services (SUAS)
Service User Assistance Services (SUAS)
Provision of Asylum Support and Accommodation Services
Service User Assistance (SUA)
Service User Assistance (SUA)
Provision of Asylum Support and Accommodation Services
Provision of Asylum Support and Accommodation Services
Provision of Asylum Support and Accommodation Services
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This market engagement continues the engagement previously undertaken under Notice Identifier 2026/S 000-061362 and Procurement Identifier (OCID) ocds-h6vhtk-052777, following the decision to procure SUAS separately from the wider Future Asylum Contracts Transformation (FACT) procurement. The Authority is seeking market feedback on the proposed Service User Assistance Services (SUAS). SUAS is anticipated to provide a national, multi-channel support service for asylum Service Users, which may include: • advice and guidance; • eligibility support and form-completion assistance; • issue and complaint reporting; • safeguarding identification and escalation; • language support; • local signposting; • digital and/or portal-enabled support; • management information; and • Service User experience insight. The service may require suppliers to provide or support helpline, webchat, assisted digital, self-service portal and/or other digital channels, with appropriate alternative routes for Service Users who are unable to self-serve. SUAS may also be required to support Service Users. For the purposes of this Preliminary Market Engagement (PME) Notice, the estimated contract value has been listed as £0. This is a placeholder and does not reflect the anticipated value of the contract.
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