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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | WANDLE HOUSING ASSOCIATION LIMITED |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Awarded to
| Award value: | £624,155.33 |
| Award decision date: | 22 June 2026 |
| Award status: | Active |
The contract is for the provision of is for the provision of a cloud-based Customer Contact Centre solution (CCaaS) to support Wandle's telephony and customer service operations across all service areas. The contract will supply and support with the ongoing management of Vodafone Business storm® CCaaS. Additional information: This contract is for 24 months with no option to extend. The contract has been award via the Government Commercial Agency (GCA) , Network Services 3 (RM6116) Framework, Lot 4c: Contact Centre Solutions.
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Application Deadline
22 June 2026
Closed
Estimated Value
£624,155.33
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| Release Date: | 9 July 2026 |
| Application Deadline: | 22 June 2026 |
| Contract Start Date: | 29 June 2026 |
| Contract End Date: | 29 June 2028 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-b5fd17-c3c0cefd-f878-479c-8195-9856c487c016 |
| Notice Reference: | a108ede7-cf61-4e57-8466-8d31710eee57-905464 |