Fraud Reporting Gateway Supplier Contract Renewal

Award outcome

Description

Service provides HMRC with intelligence reports generated from anonymous public disclosures of suspected fraud and wrongdoing. These reports are collected via telephone and online channels, sanitised to remove identifying information, and then shared securely with HMRC for investigation and operational use. The service includes ongoing handling of contacts, preparation of structured reports, and the ability for HMRC to submit follow-up questions through supplier's two-way communication mechanisms. The contract supports HMRC's intelligence-gathering capabilities by enabling access to information that cannot be obtained through standard reporting channels, maintaining continuity of a long-standing operational service.

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