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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Planning update |
| Buyer: | HM Revenue & Customs |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Pre-tender |
| Estimated Value (ex. VAT): |
This event has now been completed. Please see instructions below for receiving the Market Engagement Supporting Documents.
HM Revenue & Customs (HMRC) is delivering a market engagement session for the National Insurance and PAYE System (NPS) procurement. This involves the delivery of Business Application Support and Maintenance services for NPS and other services. The scope of this requirement includes: Business Application Support & Maintenance ("Run"), and A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates. NPS currently operates on a legacy technology estate with limited modularity and scalability. HMRC's future ambition is to transition towards a more agile, service oriented architecture that supports strategic goals for Income Tax and National Insurance Contributions (NICs) administration, including increased real time processing capability. This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.
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| Estimated Value (inc. VAT): | £501,000,000 |
| Release Date: | 4 September 2026 |
| Application Deadline: | — |
| Contract Start Date: | 31 May 2027 (Estimated) |
| Contract End Date: | 31 May 2032 (Estimated) |
| Contract Duration: | 5.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-060aee |
| Notice Reference: | 084144-2026 |
All 3 notices for this procurement, oldest first.
National Insurance & PAYE Service Support and Change
National Insurance & PAYE Service Support and Change
National Insurance & PAYE Service Support and Change
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