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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | BBC (British Broadcasting Corporation) |
| Main Category: | — |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 2 June 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-05a6f1 |
All 3 notices for this procurement, oldest first.
Audience Interactive Social Media Toolkit
Audience Interactive Social Media Toolkit
Audience Interactive Social Media Toolkit
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Awarded to
| Award status: | Active |
The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV. Audience contributions via social media and SMS are a vital editorial component of live radio and TV programmes, often shaping content in real-time. Approximately 4,000 BBC users rely on the system to receive, moderate, and publish around four million messages per month. To ensure continuity, the BBC is procuring a new web-based Social Audience Engagement Solution. A well-structured system will provide key benefits including compliance, auditability, and adherence to governance models. Without it, there is a risk of operational gaps and non-compliance, potentially disrupting editorial workflows and impacting regulatory assurance.
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| 051907-2026 |