Loading page content…
Loading page content…
Loading contract search results…
Loading contract details…
| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) |
| Main Category: | Services |
| Procurement Method: | Restricted procedure |
| Tender Status: | Closed |
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Need help writing this bid?
Our specialists write winning tender responses. Free consultation, no obligation.
Book a free consultation →| Estimated Value (ex. VAT): |
| Not specified |
| Release Date: | 8 May 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-056854 |
| Notice Reference: | 042582-2026 |
All 2 notices for this procurement, oldest first.
Information Technology Service Management
Information Technology Service Management
View Original Notice
Access the full notice on the official portal
Awarded to
| Award status: | Active |
NSS is seeking to procure licences for an IT Service Management (ITSM) solution that supports 18 key ITSM practices. These practices are either currently in use or are planned as part of NSS’s evolving ITSM capabilities including Incident Management, Service Desk, Service Request Management, Problem Management, Change Management, Service Level Management, Knowledge Management, Service Catalogue Management, Service Configuration Management, Infrastructure & Platform Management, Capacity and Performance Management, IT Asset Management, Release Management, Availability Management, Measuring and Reporting, Service Continuity Management, Monitoring and Event Management and Supplier Management.
Published contracts in the last 12 months
186
total contracts
£1818.3m
total value
£27,549,286
average contract size
Typical categories
Central Venous Catheters
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) · WAC-606067
Operating Tables & Theatre Lighting
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) · WAC-599204
Sack Holders
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) · WAC-584043