Loading page content…
Loading page content…
Loading contract search results…
Loading contract details…
| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender update |
| Buyer: | Govia Thameslink Railway Limited |
| Main Category: | Services |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: |
| Open |
| Estimated Value (ex. VAT): | £900,000 |
| Estimated Value (inc. VAT): | £900,000 |
| Release Date: | 5 May 2026 |
| Application Deadline: | 22 May 2026 |
| Enquiry Deadline: | 5 May 2026 |
| Procurement ID (OCID): | ocds-h6vhtk-068a59 |
| Notice Reference: | 041035-2026 |
All 2 notices for this procurement, oldest first.
Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Ready to bid on this contract?
BidWriter AI writes your tender response in minutes — import this contract in one click.
View Original Notice
Access the full notice on the official portal
The contract value has been reduced due to an error. The original notice quoted a figure of £1,920,000 (incl VAT), this should actually be £900,000 (incl VAT).
The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •Gain real-time insight into customer behaviour to improve campaign effectiveness. Simplify planning, execution, and optimisation across channels, replacing fragmented tools The procurement will be conducted under the Procurement Act 2023 using the Competitive Flexible Procedure.
Document pack· 1 file
Published contracts in the last 12 months
18
total contracts
£20.3m
total value
£1,690,649
average contract size
Typical categories
Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Govia Thameslink Railway Limited · WAC-588185
Provision of Hot Drinks and Vending Services
Govia Thameslink Railway Limited · WAC-578535
Provision of Hot Drinks and Vending Services
Govia Thameslink Railway Limited · WAC-578547
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
22 May 2026
Closed
Estimated Value
£900,000
Need help writing this bid?
Our specialists write winning tender responses. Free consultation, no obligation.
Book a free consultation →