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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | South Tyneside Borough Council |
| Main Category: | Services |
| Procurement Method: | Below threshold - open competition |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 14 January 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-05e2c5 |
All 3 notices for this procurement, oldest first.
Tenant Satisfaction Survey
Tenant Satisfaction Survey
Tenant Satisfaction Survey
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Awarded to
| Award status: | Active |
South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:- • Separate covering letter • All required TSM questions • Two additional open text questions • Six demographic questions (9 options max per question, previously one A4 side)
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| 003018-2026 |