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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | South Tyneside Borough Council |
| Main Category: | Services |
| Procurement Method: | Below threshold - open competition |
| Tender Status: | Closed |
Pipeline status
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Application Deadline
5 December 2025
Closed
Estimated Value
£48,000
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| £48,000 |
| Estimated Value (inc. VAT): | £57,600 |
| Release Date: | 17 November 2025 |
| Application Deadline: | 5 December 2025 |
| Enquiry Deadline: | 29 November 2025 |
| Award Criteria: | Tenders will firstly be assessed on their suitability using the Procurement Specific Questionnaire. All those that are suitable/ or the highest scoring 3 to 5 ranked suppliers will be be evaluated on 60% price and 40% quality. Full details are provided in the tender pack. |
| Procurement ID (OCID): | ocds-h6vhtk-05e2c5 |
| Notice Reference: | 074525-2025 |
All 3 notices for this procurement, oldest first.
Tenant Satisfaction Survey
Tenant Satisfaction Survey
Tenant Satisfaction Survey
View Original Notice
Access the full notice on the official portal
Awarded to
| Award status: | Active |
Tenders will firstly be assessed on their suitability using the Procurement Specific Questionnaire. All those that are suitable/ or the highest scoring 3 to 5 ranked suppliers will be be evaluated on 60% price and 40% quality. Full details are provided in the tender pack.
South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:- • Separate covering letter • All required TSM questions • Two additional open text questions • Six demographic questions (9 options max per question, previously one A4 side)
Document pack· 2 files
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