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| Source: | Find a Tender Service (FTS) |
| Buyer: | Anchor Hanover Group |
| Main Category: | Services |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 14 November 2025 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-05593c |
| Notice Reference: | 073925-2025 |
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Core Responsibilities: Programme Leadership: - Lead the overall transformation programme for the initial 12 months. - Drive alignment and prioritisation across Data, Technology, and Change teams. - Maintain executive engagement and ensure regular, effective communication with the Executive Team and support reporting to Board. Enterprise Architecture Governance: - Provide architectural oversight and chair governance forums when required. Solution Implementation: - Work with Anchor's preferred Microsoft Dynamics 365 vendor. - Specific deliverables tbc but include compliance solution, CRM, case management - Lead the design and delivery of a property hierarchy and golden customer record with the data and business teams. Strategic Road mapping and Planning: - Coordinate development of ongoing technology delivery roadmap. - Develop and maintain an interdependency and resource plan. Required Skills and Experience - Extensive experience in leading large-scale, multi-year digital transformation programmes in regulated social housing and care environments - Proven delivery of Microsoft Dynamics 365-based CRM and compliance solutions integrated with existing housing management solutions - Deep knowledge and experience of housing and care technology solutions - Deep understanding of enterprise architecture governance, including leading appropriate governance forums - Strong programme planning and interdependency management across HR, finance, housing, and customer platforms - Demonstrated ability to operate independently at senior leadership level, engaging executives and resolving complex programme issues - Excellent stakeholder communication and leadership skills
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