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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender update |
| Buyer: | The Swaythling Housing Society Ltd (Trading as Abri) |
| Main Category: | Services |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £2,200,000 |
| Estimated Value (inc. VAT): | £2,640,000 |
| Release Date: | 11 September 2025 |
| Application Deadline: | 19 September 2025 |
| Contract Start Date: | 12 January 2026 (Estimated) |
| Contract End Date: | 12 January 2029 (Estimated) |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-054603 |
| Notice Reference: | 055978-2025 |
All 6 notices for this procurement, oldest first.
Preliminary Market Engagement for Out of Hours Service
Preliminary Market Engagement for Out of Hours Service
Out of Hours Call Handling Service
Out of Hours Call Handling Service
Out of Hours Call Handling Service
Out of Hours Call Handling Service
View Original Notice
Access the full notice on the official portal
Awarded to
| Award status: | Active |
The pricing schedule has been updated, and the submission deadline has been extended to 19 September 2025 .
Abri is seeking a dedicated provider to support our out-of-hours service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This includes critical concerns such as emergency repairs serious incidents and tenancy-related emergencies. Our goal is to implement an innovative, dependable, and cost-efficient solution that enhances service delivery while maintaining our commitment to high-quality, customer-focused support. The selected provider should offer a robust and responsive system that ensures residents feel supported and always valued.
Document pack· 1 file
Published contracts in the last 12 months
32
total contracts
£547.0m
total value
£32,179,068
average contract size
Typical categories
Household Support
The Swaythling Housing Society Ltd (Trading as Abri) · WAC-615988
PROVISION OF HOUSING FINANCE AND HR SOLUTION
The Swaythling Housing Society Ltd (Trading as Abri) · WAC-609627
Framework for Cyclical Decoration services - 2026/2030
The Swaythling Housing Society Ltd (Trading as Abri) · WAC-607700
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
19 September 2025
Closed
Estimated Value
£2,200,000
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