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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | HM Revenue & Customs |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Pre-tender |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 11 August 2025 |
| Application Deadline: | — |
| Contract Start Date: | 27 September 2026 |
All 4 notices for this procurement, oldest first.
ECRM - SaaS Customer Relationship Management
ECRM - SaaS Customer Relationship Management
HMRC Customer Relationship Management
HMRC Customer Relationship Management
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Awarded to
| Award value: | £2,000,000,000 |
| Award decision date: | 7 September 2026 |
| Award status: | Pending |
Provision of Software as a Service (SaaS) Customer Relationship Management Licenses
Published contracts in the last 12 months
123
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£4180.4m
total value
£112,983,746
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Book a free consultation →| Contract End Date: |
| 28 September 2036 |
| Contract Duration: | 10.2 years |
| Procurement ID (OCID): | ocds-h6vhtk-0584b5 |
| Notice Reference: | 047470-2025 |