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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | National Highways |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £686,656.8 |
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
30 March 2025
Closed
Estimated Value
£686,656.8
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Book a free consultation →| Release Date: | 2 July 2025 |
| Application Deadline: | 30 March 2025 |
| Contract Start Date: | 31 March 2025 |
| Contract End Date: | 31 March 2028 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-f18965ac-3cfe-4190-bd41-c56ad1639c52 |
| Notice Reference: | 480f47cc-5498-4334-a3ae-998407fd35e9-852541 |
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £686,656.8 |
| Award decision date: | 30 March 2025 |
| Award status: | Active |
This proposal is to undertake a project to explore the market for a replacement cloud-based contact centre service contract. The project will cover requirements gathering, governance, procurement and transition/transformation activities. The high-level benefit of the project will be the continued provisioning of cloud-based contact centre services. It will also facilitate opportunities to confirm value for money and that the most appropriate functional and technical solution is in place.
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