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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | Driver and Vehicle Standards Agency |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Planned |
| Estimated Value (ex. VAT): | £3,500,000 |
| Estimated Value (inc. VAT): | £4,200,000 |
| Release Date: | 16 May 2025 |
| Application Deadline: | — |
| Contract Start Date: | 18 July 2026 (Estimated) |
| Contract End Date: |
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This is for the provision of call centre resource as a business contingency. This will provide support with unforeseen call volumes in the event of a call sugre, such as during the COVID-19 pandemic. DVSA therefore requires the ability to scale up its call handling capacity, at short notice, enabling it to manage any future demand should it be needed.
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148
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total value
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average contract size
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Pipeline status
Not addedContract imported automatically · AI writes the response
Estimated Value
£3,500,000
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Book a free consultation →| 18 July 2029 (Estimated) |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-05159b |
| Notice Reference: | 022141-2025 |