Loading page content…
Loading page content…
Loading contract search results…
Loading contract details…
| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | Driver and Vehicle Standards Agency |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Pre-tender |
| Estimated Value (ex. VAT): | £3,500,000 |
| Estimated Value (inc. VAT): | £4,200,000 |
| Release Date: | 16 May 2025 |
| Application Deadline: | — |
All 2 notices for this procurement, oldest first.
DVSA contact centre additional capacity - Call Surges
DVSA contact centre additional capacity - Call Surges
Ready to bid on this contract?
BidWriter AI writes your tender response in minutes — import this contract in one click.
View Original Notice
Access the full notice on the official portal
🤝 Need a consortium or subcontracting partner?
SMEs & Primes team up to win opportunities like this. Find partners on the board.
This is for the provision of call centre resource as a business contingency. This will provide support with unforeseen call volumes in the event of a call sugre, such as during the COVID-19 pandemic. DVSA therefore requires the ability to scale up its call handling capacity, at short notice, enabling it to manage any future demand should it be needed.
Published contracts in the last 12 months
127
total contracts
£4240.0m
total value
£83,137,462
average contract size
Typical categories
Under Vehicle Inspection Equipment 2026
Driver and Vehicle Standards Agency · WAC-614571
DVSA contact centre additional capacity - Call Surges
Driver and Vehicle Standards Agency · WAC-613406
Technical Support Services (TSS) ITT
Driver and Vehicle Standards Agency · WAC-607200
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Estimated Value
£3,500,000
Need help writing this bid?
Our specialists write winning tender responses. Free consultation, no obligation.
Book a free consultation →| Procurement ID (OCID): |
| ocds-h6vhtk-05159b |
| Notice Reference: | 022141-2025 |