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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | UK Health Security Agency |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Pre-tender |
| Estimated Value (ex. VAT): | £294,926,441 |
| Estimated Value (inc. VAT): | £353,911,777 |
| Release Date: | 23 May 2025 |
| Application Deadline: | — |
All 6 notices for this procurement, oldest first.
Single Service Centre (SSC) - New contract with effect from Nov 2026
New Citizen Experience Contact Centre Contract(s) for BAU & Surge requirements
Single Service Centre
Single Service Centre
Single Service Centre
Single Service Centre
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Awarded to (2 suppliers)
| Award status: | Active |
This contract is for the delivery of Contact Centre Service requirements as part of BAU activities and emergency preparedness.
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Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Estimated Value
£294,926,441
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Book a free consultation →| Procurement ID (OCID): |
| ocds-h6vhtk-051a65 |
| Notice Reference: | 026443-2025 |