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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Sellafield Limited - Hinton |
| Main Category: | Services |
| Procurement Method: | Direct award |
| Method Rationale: | The supplier has either built or modified the applications in question and are the only SMEs that have the skills and IPR required to provide change, incident and maintenance support for said applications. |
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Book a free consultation →| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 30 April 2025 |
| Application Deadline: | — |
| Contract Start Date: | — |
| Contract End Date: | — |
| Contract Duration: | NaN years |
| Procurement ID (OCID): | ocds-h6vhtk-050a7c |
| Notice Reference: | 018101-2025 |
All 2 notices for this procurement, oldest first.
Capula Maintenance & Support agreement - 2025 only
Capula Maintenance & Support agreement - 2025 only
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £875,000 |
| Award status: | Pending |
Project Management and Administration for the duration of the contract. This includes all financing, project reviews, single point of contact for SL, resource allocation and engineering skill assessments and development. Inclusive call handling via our service desk available between the service hours of; 08:0 –17:30 Monday – Friday excluding public holidays. Dedicated I.T. engineering staff training with detailed knowledge of the supported systems and applications. Targeted SLA response to fault calls measured against defined metrics for resolution. Quarterly service reporting and on-line management meeting. Included services: Application support, Database support, On site callout (up to 8 site visits included in costs), Specialist application support related to the systems developed and implemented by Capula. Physical server support. Virtual server support. File maintenance. Capacity planning and management to ensur