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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Isle of Wight Council |
| Main Category: | Goods |
| Procurement Method: | Other - |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Awarded to
| Award value: | £307,810.79 |
| Award decision date: | 27 April 2025 |
| Award status: | Active |
Cloud based omni channel Contact Centre solution which will integrate in Microsoft Team for the main corporate telephony system. This is the identified solution to replace the current Avaya telephony system. This will also include professional services, licenses and ongoing support and maintenance. \r
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Pipeline status
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Application Deadline
10 January 2025
Closed
Estimated Value
£196,526.47
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| Release Date: | 28 April 2025 |
| Application Deadline: | 10 January 2025 |
| Contract Start Date: | 18 May 2025 |
| Contract End Date: | 29 September 2028 |
| Contract Duration: | 3.4 years |
| Procurement ID (OCID): | ocds-b5fd17-a39c2351-30f6-4469-b05b-11c23768ce75 |
| Notice Reference: | 0be03580-1a3a-4411-89cf-722e932bc9fb-842605 |
All 2 notices for this procurement, oldest first.
Contact Centre Solution
Contact Centre Solution
View Original Notice
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