Rail Ombudsman

WAC ID:317189

TransportPipeline / planningPre-tender32014L0024

Source:	Find a Tender Service (FTS)
Notice Type:	Pipeline / planning
Buyer:	OFFICE OF RAIL AND ROAD
Main Category:	Services
Procurement Method:	—
Tender Status:	Pre-tender
Estimated Value (ex. VAT):	Not specified
Release Date:	15 July 2022
Application Deadline:	—
Procurement ID (OCID):	ocds-h6vhtk-0352a7

Procurement timeline

All 3 notices for this procurement, oldest first.

View full lifecycle →

Prior information / planning notice· 15 Jul 2022Viewing
Rail Ombudsman
Tender notice· 26 Jan 2023
Rail Ombudsman Service
Contract award notice· 14 Jun 2023
Rail Ombudsman Service

Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.

Ready to bid on this contract?

BidWriter AI writes your tender response in minutes — import this contract in one click.

✍️ Start writing this bid →

🤝 Need a consortium or subcontracting partner?

SMEs & Primes team up to win opportunities like this. Find partners on the board.

Find partners →

Award outcome

Awarded to

Dispute Resolution OmbudsmanGB-COH-08945616

Award status:

Active

Contracting Authority

Organisation

OFFICE OF RAIL AND ROAD

Description

The May 2021 Williams-Shapps Plan for Rail (WSPR) states that ORR will take over responsibility from the Rail Delivery Group (RDG) for sponsoring the Rail Ombudsman. As part of this new role the ORR is consulting with stakeholders over the future operating model (Consultation on a draft Rail Ombudsman operating model (orr.gov.uk)). In parallel with this, the ORR would like to seek the views of possible participants/future bidders/industry in the specific areas listed in the procurement section below.