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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | Portsmouth Water |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £14,000,000 |
| Release Date: | 11 November 2022 |
| Application Deadline: | 30 December 2022 |
| Procurement ID (OCID): | ocds-h6vhtk-037537 |
| Notice Reference: | 032095-2022 |
All 3 notices for this procurement, oldest first.
CRM & Billing System
CRM & Billing System
CRM & Billing System
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present insightful data to customers and deliver superior service levels. Most importantly, the delivery of the new CRM system capable of leveraging smart metering capabilities, is a critical enabler for realising the benefits of rolling out smart metering in Portsmouth Water’s supply area to meet our water resources challenges.
Published contracts in the last 12 months
3
total contracts
£19.1m
total value
£19,130,000
average contract size
Typical categories
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
30 December 2022
Closed
Estimated Value
£14,000,000
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