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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | National Highways |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £754,000 |
| Release Date: | 26 April 2023 |
| Application Deadline: | 17 March 2023 |
| Contract Start Date: | 31 March 2023 |
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| Award value: | £754,000 |
| Award decision date: | 29 March 2023 |
| Award status: | Active |
For the provision of of the Major Projects 'In Journey Roadworks Insight' programme, the Programme uses a unique, qualitative mystery shopping methodology to assess customer experience through roadworks. Customers undertake passenger journeys through live roadworks across various times of the day and days of the week, during which, a customer audit questionnaire is used to capture and report on their implicit real-life customer experience.
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Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
17 March 2023
Closed
Estimated Value
£754,000
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Book a free consultation →| Contract End Date: |
| 31 March 2025 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-b5fd17-e13a86e3-1152-40f2-be4c-cfe46ad8705e |
| Notice Reference: | 16a5c14f-75c0-458d-acaa-77ee20c093c9-639618 |