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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | National Highways |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £400,000 |
| Release Date: | 29 August 2023 |
| Application Deadline: | 30 July 2023 |
| Contract Start Date: | 30 July 2023 |
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Awarded to
| Award value: | £400,000 |
| Award decision date: | 30 July 2023 |
| Award status: | Active |
Customer journey mapping is a key component of the customer experience engine, which will drive customer-centricity within the business, and which will help improve the customer focus of our transformation programme.
Published contracts in the last 12 months
300
total contracts
£22947.0m
total value
£101,088,033
average contract size
Typical categories
ETM Incursion Warning Radar System – Product Purchase including National Rollout
National Highways · WAC-494756
Maintenance and Response Contract (M&R) 2
National Highways · WAC-479833
National Highways Vehicle Recovery Service Contract (4th Generation)
National Highways · WAC-448384
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
30 July 2023
Closed
Estimated Value
£400,000
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Book a free consultation →| Contract End Date: |
| 31 July 2025 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-b5fd17-639d305c-4192-4e62-803d-21bfb6511fcc |
| Notice Reference: | 28c42b64-7740-4135-86c9-ce5171b17f4c-675681 |