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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | National Highways |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £140,000 |
| Release Date: | 20 November 2023 |
| Application Deadline: | 1 November 2023 |
| Contract Start Date: | 2 November 2023 |
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Awarded to
| Award value: | £140,000 |
| Award decision date: | 2 November 2023 |
| Award status: | Active |
Customer Performance Measurement Framework - procure consultancy support to help develop a customer performance measurement framework to drive customer centric improvements and further embed the connection of our people to the contribution they make to improving customer satisfaction. This will support improvement in our 'meeting the needs of all users' KPI as measured by the Transport Focus Strategic Roads User Survey (SRUS).
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Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
1 November 2023
Closed
Estimated Value
£140,000
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Book a free consultation →| Contract End Date: |
| 31 March 2024 |
| Contract Duration: | 5 months |
| Procurement ID (OCID): | ocds-b5fd17-170007a6-f072-4161-9654-2e5ce39df106 |
| Notice Reference: | e1b14268-e0ac-4e07-bcef-9fba4e04b1e9-699803 |