housing contracts

Beyond Housing require scaffolding design, erection, hire and dismantle across its property portfolio for both planned and reactive works under a framework agreement. The framework is planned to be divided into geographical lots as follows: • Lot 1 Redcar and Cleveland Area • Lot 2 Scarborough and surrounding areas including Filey • Lot 3 Whitby and surrounding areas

The primary objective of this contract is to procure lift maintenance, servicing and a reactive call out/repair provision for breakdown, trappings and repair for the passenger lifts within Beyond Housing stock. Our main objectives are: • To have a reliable service provider • A service provider with excellent communication channels • A service provider who ideally has a client portal for real time updates and certification • In the absence of a portal, a service provider who can facilitate electronic certification by other means (i.e. via email) • A service provider with an excellent front-line service, with an equally reliable back-office service • A service provider who can attend contract management meetings and provide regular and accurate timely updates on KPI and performance data. The contract will be backed up by a Service Level Agreement (SLA) and Key Performance Indicators (KPIs) which will be monitored and managed monthly. Beyond Housing intends to award a contract to one contractor following this procurement process. Beyond Housing reserves the right to appoint an additional Contractor if, at Beyond Housing sole discretion, it is deemed necessary to ensure continuity and resilience of operational delivery. Any decision to appoint an additional Contractor will be made in accordance with the principles of transparency and equal treatment and will be based on the established published award criteria.

The Multiple Disadvantage and Housing Support Service, will work in a streamlined and holistic manner across the area of Sheffield. It will provide holistic and multi-faceted floating support to people who experience multiple disadvantage – officially defined as a co-morbidity of homelessness/housing insecurity, mental health needs, substance use, involvement with the criminal justice system and domestic abuse – often further compounded by additional factors such as trauma, poverty, discrimination and stigma. The integrated service will aim to prevent and tackle multiple disadvantage, whilst recognising the intersectionality and compounding impact of the areas of need outlined above. The service will build on local learning from the Changing Futures programme and aligns with the city’s strategy Coordination from Complexity (2025–2030), consultation findings, and the Alliance Commissioning Vision. It will provide a clear, equitable and trauma-informed offer across three pathways: (1) Young People aged 16–25 (2) Adults aged 25+ (3) Recovery and Co-production (all ages). This contract is being awarded as an alliance contract, which means the Council expects tender responses to be submitted on behalf of groups of suppliers that are able collectively to deliver the Services.

The Authority is inviting tenders for Housing Related Support Services - Lot 3 - Rough Sleeper Services incorporating Part 1- Short Term Resettlement Accommodation and Support Services & Part 2 - Outreach, Engagement and Hub Services. This Tender forms part of the wider Housing Related Services which are being procured separately in further lotted procurement exercise(s) in late summer and autumn 2026.

The Council has acquired a site on Cardale Park, Otley Road, Harrogate for the development of extra care housing. The Lead Organisation will have the capacity, expertise and responsibility for delivering (or leading collaborative arrangements with other organisations to deliver) the following: • Design and build • Finance • Scheme operation and service delivery The value of the scheme is anticipated to be approximately £36,000,000 including VAT. The potential subsidy value of the scheme is anticipated to be approximately £0 - £2,250,000 including VAT. However, any subsidy requested is not guaranteed and any Application will be assessed in accordance with Volume 5 Subsidy Scheme Conditions. The contract duration is anticipated to be 27 years and 2 months from 01 May 2027 to 31 August 2054, with an indicative start on site date of 01 September 2027 to allow for the scheme to be operational by Autumn 2029. Please note that dates are indicative and may change subject to planning approvals. Please see tender documentation for more information.

Leeds City Council Adults and Health issuing of a new Overarching Agreement for the Provision of Residential Social Care, this is for providers of Residential Care and Residential Care with Nursing based within the Leeds Metropolitan District Boundary. This contract will predominantly be for the support of people aged 65 and over in a residential social care setting. Please Note: The contract dates are as follows - 1st December 2024 until expiry on 30th September 2028.

Leeds City Council Adults and Health issuing of a new Overarching Agreement for the Provision of Residential Social Care, this is for providers of Residential Care and Residential Care with Nursing based within the Leeds Metropolitan District Boundary. This contract will predominantly be for the support of people aged 65 and over in a residential social care setting.

YPO are looking for Suppliers to be appointed onto a Dynamic Purchasing System (DPS) for the provision of insurance and any related services. The DPS is designed to meet the needs of Registered Providers of Social Housing. The DPS will cover the period from 5th July 2021 to 4th July 2024 with options to extend until 23 February 2029 subject to satisfactory completion of all aspects of the contract to date, the market conditions for this category and YPO's contracting structures. The maximum contract period will therefore be from 5th July 2021 to 23 February 2029 (subject to an annual review, incorporating price negotiations and KPI performance). Please note that the deadline for initial establishment/first round of the DPS is 16/06/2021 at 14:00. Following the initial establishment, the DPS will remain open for any Suppliers to submit a bid at any point until the closing date of the DPS.

Yorkshire Housing Association are looking to appoint one or more providers to deliver their Insurance and related services for Property, legal liability and other general (non-life) insurable risks. The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, and contract works. This list is to be decided at the sole discretion of Yorkshire Housing. Suppliers will be required to have the financial ability to deliver the programme, including Insurers with a minimum rating of ‘A-’ from standard and poor, 'A-' from AM Best, or an equivalent rating by an independent and reputable credit rating agency and approved by the bidder’s market security committee. In the case of any rating less than A-, the contracting authority will evaluate and accept the nominated insurer(s) at its sole discretion, subject to disclosure and acceptance prior to the ITT bid deadline of the bidder’s market security committee’s latest report, including written recommendation from the bidder’s market security committee. Suppliers will be assessed but not limited to the following high level criterion: - The ability to provide the Contracting Authority with a choice of suitable insurers and/or suitable cover options - A skilled and competent service team, being Client Relationship Management, Insurance Claims management, Insurance Broking / underwriting and insurable risk managers - The delivery of quality service to the Contracting Authority and our clients, including that provided to us by any third-party contractor employed by you or by the Insurer(s) you propose

Together Housing Association (including all THG companies) are seeking to secure insurance cover by appointing a single provider for each of ten separate insurance category Lots, to include classes of insurance such as Property damage, Property owners liability, Public Liability, Employers Liability, Contractors Risks, Computer, Professional Indemnity, Crime, Director and Officers and Entity, Medical Malpractice, Travel, Drone, Commercial Fleet, Terrorism, Cyber. The contract/s will commence on the 1st of April 2027 for three initial years until the 31st of March 2030, with the option to extend by up to two additional years either as a full two year extension option or in annual increments to a maximum period of five years ending on the 31st of March 2032. This is the first of three stages in the procurement , this being the Participation Stage. The other stages are the Invitation to Tender and the Best and Final Offer stage.

Sheffield City Council is inviting potential providers to take part in a Soft Market Test to help inform the future commissioning of supported accommodation and housing-related support services for young people under 25 who are at risk of homelessness, are homeless, or are rough sleeping. We are particularly interested in hearing from organisations with experience, capacity, or innovative ideas relating to supported housing, accommodation development, move-on options, and support models that help young people achieve positive outcomes in relation to safety, independence, education, training, employment, and sustainable housing. This exercise is not a formal tender or call for competition. However, responses will help the Council understand market capacity, test emerging proposals, explore potential delivery models, and shape any future procurement activity. Providers are encouraged to review the information provided and submit a response through the YORtender portal by Friday 11th September 2026. You are also invited to a Market Engagement Event for this Soft Market Test which will take place via Teams on Wednesday 26th August at 14:00. Join: https://teams.microsoft.com/meet/358353779050815?p=GRdWCkyBZTL9TVHQ6j Meeting ID: 358 353 779 050 815 Passcode: oq9Tq3Ys

The Authority is undertaking this Pre Market Engagement to gather information to support the procurement strategy for a Fuel Card Solution. This Pre Market Engagement will operate as preparation stage prior to the Invitation to Tender In line with the Procurement Act 2023. The exercise aims to better understand market capacity, innovation, commercial models, and delivery approaches to shape a proportionate and competitive tender. The authority is looking to secure solutions to ensure the procurement structure encourages broad market participation and delivers long-term public value.

Beyond Housing Ltd is a Housing Association who have a portfolio of approximately 15,000 properties in the North- East of England. There are three primary geographical areas in which Beyond Housings properties are located with approximately 10,000 houses located in the Redcar (North) area and a further 5,000 houses located in the Scarborough and Whitby areas (South). The specific geographical areas, by postcode, that the active fire contract currently covers is, as follows, however these are subject to change as the stock profile of Beyond Housing expands. At this time Beyond Housing are not looking to split the contract into lots by geography, and are seeking one contractor to maintain Beyond Housing's compliance with all servicing requirements. Please note that a large percentage of stock is not near any main motorways. We have a mix of rural and non-rural locations in which our stock is based. Particularly between Redcar, Whitby and Scarborough areas, roads are predominantly single, with some dual carriageways. Seasonality is also a factor as traffic conditions and parking can be affected by tourism. Postcodes: - YO11,12,13,14,21,22 - TS6,7,9,10,12,13,14 - DL3 Contractors will be working in premises that are occupied by Beyond Housing staff, customers and members of the public. Premises consist of, but are not limited to, Office Buildings, Depots, Community Centres, extra care/supported living premises and multi-storey residential premises. The Active Fire contract is managed by the Facilities Team at Beyond Housing. This opportunity seeks to award one main contractor, with a 2nd ranked contractor for business continuity and compliance continuity purposes should the 1st ranked contractor be unable to maintain the necessary levels of compliance with the programme. The proposed term is five years on a three plus two basis, with break clause. The service elements that are currently included within the active fire contract are: • Emergency lights servicing and maintenance • Fire alarm servicing and maintenance • Communal smoke alarm servicing and maintenance • Fire extinguisher servicing and maintenance • Sprinklers and water mist system servicing and maintenance • Wet and dry risers servicing and maintenance • Automatic Opening Vent servicing and maintenance • Fire damper servicing and maintenance • Flat Door closers (automatic and swing free) servicing and maintenance The contract will seek to include all the servicing requirements (annual or otherwise), plus repairs following services, and any emergency calls outs and repairs relevant to active fire systems. Compliance with servicing dates is of upmost importance to Beyond Housing and we wish to partner with a contractor who also seeks to deliver an excellent service with 100% compliance across all servicing elements. Contractors will be wholly responsible for managing and co-ordinating all necessary visits/appointments to maintain compliance with the various servicing dates. Co-ordination/scheduling will not be the responsibility of Beyond Housing. Beyond Housing seeks a contractor with experience and expertise of managing, repairing and programming of DRAX fire-monitoring systems. Beyond Housing seeks a contractor with an established Portal for real time access to documents, programmes and electronic documentation. Contractors will be required to be Principal Contractor under CDM. Contractors will be required to meet a number of KPIs - an example document can be shared upon request. Procurement Overview Beyond Housing are preparing to go out to the market to procure for Active Fire Services provisionally on or around Monday 21st September 2026, with a contract start date of 1st June 2027. The timeline allows for a 7-week mobilisation. The main purpose of this exercise is to engage with the market to understand how particular challenges around compliance within the active fire remit can be appropriately addressed through a tender exercise. Beyond Housing intends to utilise an Open Tender procedure, as opposed to any existing framework route. Beyond Housing are also looking to understand any value adding suggestions that companies can deliver, mainly around ensuring 100% compliance across all elements of active fire, and how this can be cost effective in a contracted arrangement. The feedback from this exercise will help: • Inform our procurement strategy for this requirement, and • Assist in structuring the contract terms. This is an information gathering exercise only to help us understand what options are available and establish a market appetite. Beyond Housing will not commit to any information provided at this stage. Return Date If you are able to complete the questionnaire as part of our market research activity, please return by Wednesday 26th August at 12noon. The questionnaire can be found at the following url https://forms.cloud.microsoft/e/0yXWmif6yF Depending on the responses received from the questionnaire we may undertake further engagement in the form of emails and/or phone calls and/or teams calls. A summary of the market engagement will be included with any future tender pack information. If you have any issues accessing the questionnaire please contact [email protected] Please note that all values and dates entered in this notice, at this stage, are estimated- the market engagement may inform the length of the contract and therefore affect dates and contract values.

Service Overview Beyond Housing Ltd is a Housing Association who have a portfolio of approximately 15,000 properties in the North- East of England. There are three primary geographical areas in which Beyond Housings properties are located with approximately 10,000 houses located in the Redcar (North) area and a further 5,000 houses located in the Scarborough and Whitby areas (South). Beyond Housing places significant importance on listening to customers and using feedback to understand customer experience, measure performance, identify service improvements and meet regulatory requirements. The organisation currently collects customer feedback across a range of customer journeys and service interactions, including repairs, housing management, complaints, customer contact and wider perception-based feedback. Feedback is used to support operational service improvement, performance management, regulatory reporting and strategic decision-making. Beyond Housing is seeking to understand how the market can support both transactional customer feedback collection and Tenant Satisfaction Measures (TSM) perception survey requirements through a future single contract arrangement that delivers high-quality data, strong customer engagement, robust insight and value for money. There are currently two contracts in place: 1. Customer Feedback Collection Platform and Services - This contract provides the organisation's customer feedback management platform and associated survey collection services. The contract supports transactional feedback collection across multiple customer journeys through a mixture of SMS, email and other digital survey methods, alongside reporting, dashboarding and customer insight functionality. The current contract is due to expire in April 2027. 2. Tenant Satisfaction Measures (TSM) Perception Survey Collection Services - This contract provides the annual collection of Tenant Satisfaction Measures (TSM) perception survey data in line with the Regulator of Social Housing's requirements. The service includes survey design, sampling methodology, fieldwork delivery, data collection, validation and reporting. The current methodology is delivered through a mixed-mode approach including telephone and digital survey channels. The current contract is due to expire in June 2027. Beyond Housing is planning on aligning the contract dates, combining the requirements and undertaking one procurement exercise to cover both requirements from June 2027. Procurement Overview Beyond Housing are preparing to go out to the market to procure for Customer Feedback Collection Services around the end of September/October 2026, with a contract start date estimated of June 2027. The timeline incorporates a handover/mobilisation period of March-June 2027. The main purpose of this exercise is to explore the market and understand the volume of potential bidders in the market, preferred term, contract structure, and general interest in the opportunity. Beyond are also looking to understand any value adding suggestions that companies can deliver and how this can be cost effective in a contracted arrangement. The feedback from this exercise will help; • Inform our procurement strategy for this requirement, and • Assist in structuring the contract terms. This is an information gathering exercise only to help us understand what options are available and establish a market appetite. Beyond Housing will not commit to any information provided at this stage. Return Date If you are able to complete the questionnaire as part of our market research activity, please return by Tuesday 25th August at 12noon. The questionnaire can be found at the following url https://forms.cloud.microsoft/e/qyMVqM2adV If you have any issues accessing the questionnaire please contact [email protected] Please note that all values and dates entered in this notice, at this stage, are estimated- the market engagement may inform the length of the contract and therefore affect dates and contract values.

Leeds Building Services (LBS) are responsible for the delivery of Flooring Supply & Fit across Leeds. The Council intends to appoint one contractor to each lot. A supplier may bid for one or both lots; however, the Council reserves the right to determine the final award strategy based on the outcome of the procurement.   The programme will consist of 2 lots:    Lot 1 – Supply & Fit Flooring Housing – Repairs Management Areas R1-R5 (One Contractor Awarded)  Lot 2 Supply & Fit Flooring Housing – Repairs Management Areas R6-R9 (One Contractor Awarded)

Preliminary Market Engagement (PME) Notice Lincolnshire Housing Partnership – Housing Management System (HMS) and Repairs Management System (RMS) — Integrated, Best-of-Breed, or Hybrid Configurations (For Market Information Only – Not a Call for Competition) Introduction and Purpose Lincolnshire Housing Partnership (“LHP”) is a not-for-profit housing association managing approximately 12,177 homes across seven local authority areas in Lincolnshire, supporting more than 20,000 residents. LHP employs around 457 colleagues, including an internal Direct Labour Organisation (DLO) of approximately 124 field operatives, and has an annual turnover of circa £66.6m (2024/25). LHP is guided by its vision of creating “Places to be proud of”. LHP is considering a future procurement of replacement Housing Management System (HMS) and Repairs Management System (RMS) solutions. These may be delivered as a single integrated suite, as best-of-breed components, or as a hybrid configuration. The purpose of this Preliminary Market Engagement (PME) Notice is to: • Inform the market of this potential future opportunity. • Gather insight into available solutions, capabilities, and delivery models. • Understand the maturity of modern HMS and RMS solutions across the housing sector. • Assess usability, functional coverage, environmental performance, security and GDPR compliance. • Shape the LHP’s procurement strategy, specification, and evaluation approach. • Test the proposed lot structure, indicative contract term and commercial models with the market. This notice is issued for information and market engagement purposes only. It does not constitute a call for competition, nor does it commit LHP to undertake a procurement. Background LHP is currently delivering its “Everyday Better” change programme and holds a G1 / V2 / C2 regulatory rating, with an explicit ambition of achieving a C1 Consumer Standard rating by March 2027. LHP operates a range of core systems supporting housing, income, asset management, compliance, repairs and customer engagement. Replacement of the core HMS and RMS solutions is a key enabler of LHP’s service and regulatory ambitions. As part of its ongoing digital and service transformation, LHP is exploring the opportunity to: • Rationalise and modernise its application landscape. • Improve data quality, integration, and reporting. • Enhance customer experience and digital access. • Enable mobile, flexible and efficient working practices, including for the in-house DLO. • Strengthen compliance, governance, and assurance. • Strengthen regulatory performance against the Consumer Standards, Tenant Satisfaction Measures and Awaab’s Law. LHP is therefore seeking to better understand the capabilities of modern, cloud-based HMS and RMS solutions available in the market. Scope of Potential Requirement LHP is considering the provision of replacement HMS and RMS solutions, potentially delivered as Software as a Service (SaaS). A multi-lotted procurement structure has been approved internally, and LHP is open to responses from suppliers able to deliver a single integrated suite, individual lots, or a hybrid configuration. Following an internal options appraisal, LHP’s Executive Leadership Team has approved a three-lot structure for the procurement. Suppliers may bid for one or more lots, and consortium bids are permitted: • Lot 1 – Housing Management System (HMS): tenancy, rents, lettings, arrears, income, asset management, compliance, CRM and case management. • Lot 2 – Repairs Management System (RMS) and Dynamic Scheduler: responsive, planned and cyclical repairs, dynamic scheduling and resource optimisation across the in-house DLO and external contractors, and mobile working. • Lot 3 – Integrated Platform: a single, integrated solution delivering the combined scope of Lots 1 and 2 (HMS, RMS and Dynamic Scheduler). Suppliers may bid for Lot 1 only, Lot 2 only, Lots 1 and 2, or Lot 3 (the integrated platform). Consortium bids across lots are permitted. LHP intends to run the procurement as a Competitive Flexible Procedure under the Procurement Act 2023. The scope may include (but is not limited to) the following functional areas: Housing Management (HMS) Functional Scope • Tenancy, rents, lettings and arrears management. • Income management and welfare support. • Asset management (stock condition, lifecycle, investment planning). • Compliance management (statutory safety and regulatory compliance). • CRM, customer engagement and case management. • Neighbourhoods and anti-social behaviour (ASB) case management, including tenancy sustainment and risk-based intervention. • Workflow, automation and management reporting. Repairs Management (RMS) Functional Scope • Responsive, planned and cyclical repairs management. • Dynamic scheduling and resource optimisation across the in-house DLO and external contractors. • Field service and mobile solutions for operatives, including offline working. • Real-time job management, updates, and stores and van stock control. • Empty homes / void works management, including scheduling, compliance tracking, and lettable standard workflows. • Damp, mould and disrepair case management aligned to Awaab’s Law. Digital and Self-Service • Customer Portal (tenants/residents). • Contractor Portal and contractor management. • Self-service functionality (repairs, payments, updates, communications). Integration and Data • API-first or integration-enabled architecture. • Ability to integrate with existing and future systems. • Reporting, analytics, and data management capabilities. Key Areas of Market Engagement Through this PME, LHP is particularly interested in gaining supplier insight into: Usability and User Experience • Intuitive, user-friendly interfaces for staff and customers. • Accessibility standards and inclusive design. • Configurability versus customisation. Functional Capability • Breadth and depth of end-to-end housing and repairs functionality. • Ability to operate as a single integrated suite versus separate HMS and RMS components, and the integration implications of each. • Workflow automation and case management flexibility. Environmental Considerations • Sustainability credentials of hosting and delivery models. • Carbon footprint and energy efficiency of SaaS solutions. • Alignment with environmental reporting and ESG standards. Security of Information • Security architecture and controls. • Accreditation (e.g. ISO 27001 or equivalent). • Security operations (e.g. monitoring, SOC capabilities, incident response). Data Protection and GDPR • Data hosting location and sovereignty. • GDPR compliance and data management controls. • Data retention, auditability and access controls. Regulatory Compliance • Support for the Consumer Standards and Tenant Satisfaction Measures. • Compliance with Awaab’s Law, including damp and mould case handling and timescale tracking. • Data quality and reporting to support statutory and regulatory data returns. Delivery and Commercial Considerations LHP is also seeking feedback on: • Typical implementation approaches and timescales. • Data migration and transition strategies. • Ongoing support and managed service models. • Commercial models (licensing, subscription, modular pricing). • Supplier experience within the UK housing sector. • Indicative annual contract values and the principal cost drivers for solutions of this scale. • Views on an indicative contract term of five years, with options to extend by up to two further years in one-year increments. Market Engagement Activities LHP anticipates undertaking a structured market engagement exercise which may include: • Supplier questionnaires • Supplier briefing sessions (virtual or in-person) • Demonstrations / solution overviews • Follow-up clarification discussions Further details will be shared with interested suppliers. Procurement and Transparency Statement • This PME is conducted in accordance with applicable UK procurement regulations and guidance. • Participation is non-competitive and non-binding. • No supplier will be advantaged or disadvantaged through participation. • Any future procurement will be conducted via a separate, formal process. Access to the procurement documentation can be found at the following address: https://in-tendhost.co.uk/lhp/aspx/Home

City of York Council have an opportunity for Preliminary Market Engagement for the 'Supported Housing Needs Assessment' contract in the form of a Preliminary Market Engagement Questionnaire. The purpose of this Preliminary Market Engagement is to understand the capacity, capability and appetite within the market to deliver the 'Supported Housing Needs Assessment' Contract.

The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident, professional indemnity, fidelity guarantee/crime and employment practices liability. This list is to be decided at the sole discretion of Yorkshire Housing Limited.

Residential Respite Service for Adults with a Learning Disability for Bradford District

Emergency and short term accommodation and floating support to prevent Young People and Teenage Parents from experiencing homelessness