it digital contracts

The Authority requires the provision, management, and continuous improvement of the following services: a. ITSM Tooling & Service Desk Provision and management and operation of a full 24×7×365 Service Desk including telephone, webchat, the Authority’s portal with self‑service capabilities, leveraging AI and automation. b. Service Management functions End‑to‑end IT, ITIL aligned, service management, including incident, request, change, configuration, and problem management; major incident handling; release and deployment management; knowledge and asset management. c. Workplace & End‑User Services User Experience focussed provision and support of PCs, laptops, tablets, and mobile devices; user experience analytics; build and patch services; field engineering and Tech Bar support; Active Directory management; and evergreen refresh activities. d. Infrastructure Services Management of on‑premises hosting, VMware platforms, monitoring and event management, capacity and availability oversight, patching and backup services, and Azure cloud services. e. Networking Services Provision and maintenance of LAN, WLAN, network monitoring, management, maintenance, incident response, and installation services. f. Security Services & Cyber Operations Security event management, security management planning, vulnerability management, compliance reporting, risk management, cybersecurity programmes, business continuity, service continuity, and disaster recovery support. g. Infrastructure & Technology Projects Agile delivery support, portfolio management, service transition, project coordination, technical resource provision, and overall project management for delivery of infrastructure programmes. h. Architectural Support Road‑mapping, innovation forums, project assurance, and obsolescence management. i. Other Services ITSM platform provision and management. j. Print management Managed print services (MFDs, scanners, printers and specialist printers). k. Additional Optional Services The Authority reserves the right (by including contractual options for it) to purchase additional products, software, software licences and/or services during the contract term, including project-related professional services, items of a catalogue-type nature as described in the contract and/or which are otherwise related to and/or extend and/or enhance and/or upgrade the products, software, software licences and/or services which are the subject of this Procurement. The Contract will also include a detailed change control procedure Depending upon the specific service, the services will need to be provided both on-site - across the Authority’s premises and any external data centre locations used by the Authority - and remotely.

Procurement exercise for the provision of a Managed Digital Content Service for University Hospitals Birmingham NHS FT

This is a republication of OJEU reference 2020/S 203-494905 ( https://ted.europa.eu/en/notice/-/detail/494905-2020 ) which was originally published by the Police and Crime Commissioner for Dorset on behalf of the Forensic Capability Network.The Digital Forensic Services Dynamic Purchasing System (DPS) has novated from the Police and Crime Commissioner for Dorset to Bluelight Commercial.Bluelight Commercial are leading a National Digital Forensics Services DPS which is in place for up to an eight-year period from the commencement date.This is a strategic collaborative national (pan force) procurement, buying once for many, driving quality, standardisation, compliance with legislation and innovation, whilst increasing market capacity and capability. The DPS will provide opportunities for Forensic Service Providers to win business and provide a range of services which are compatible with operational capabilities at any given time.

Shropshire Council is undertaking Preliminary Market Engagement (PME) to understand the current market for digital solutions that support unpaid carers. This engagement will help inform the Council’s future commissioning approach before any decision is made about whether to tender, use an existing compliant route, develop an alternative model, or take no further procurement action. Shropshire Council has an established Unpaid Carer Support offer. Recently this has become an all-age offer supporting Young Carers and Parent Carers. The Unpaid Carers portal will be an online offer which will be available to Unpaid Carers 24/7 throughout the journey of their caring role. We are aware there are a large proportion of people who do not identify as an Unpaid Carer, we envisage the portal will support with that identification and will provide relevant up to date information to support families in a preventative manner. Any proposed solution should offer the following support: Increase the identification recognition and early interventions for unpaid Carers Delay and reduce the need to access high-cost statutory provision Improve accessibility to information, advice and guidance, improve links and signposting to services that are already available nationally, regionally and locally. Support Unpaid Carers to access self-help and self-management support to reduce the need for Unpaid Carers crisis interventions. Include access to Unpaid Carers 'self-assessment' focused on individualised outcomes The solution should have the capacity to collect and produce relative data regarding demographics, ethnicity, age range as well as information such as when and where the portal is accessed.

The Provider shall deliver a single Black Country-wide digital therapeutic service for children, young people, and families/carers, operating across Dudley, Sandwell, Walsall and Wolverhampton. The service shall provide an equitable, consistent, NICE Compliant and accessible offer accessed by Getting Help referral. Children and young people aged 11 years and over, and their parents/carers living in Dudley, Sandwell, Walsall or Wolverhampton, who have been referred through the CAMHS Single Point of Access and present with mild to moderate self-harm and/or suicidal ideation appropriate for a Getting Help level intervention. The service shall also support children and young people with neurodiversity who self-harm, alongside their parents/carers, where the presentation is suitable for digital therapeutic support.

National Hhighways is seeking to procure, operate and maintain a digital geospatial platform that supports Health, Safety, Wellbeing and Security (HSW&S), operational delivery, emergency response, environmental protection, productivity improvement and programme assurance throughout the duration of the Works. The platform shall provide real-time visibility of personnel, vehicles, plant and equipment and support the proactive identification, management and monitoring of risk through geospatially enabled monitoring, reporting, alerting and data analytics capabilities. The platform shall have ability to communicate to contractor geo-spatial platforms and shall facilitate programme-wide visibility and information sharing.

Provision of various IT/Rail related Software licenses, subscriptions and IT goods such as Laptops, desktops and accessories.

Warwickshire County Council ("the Council") is undertaking Preliminary Market Engagement (PME) to explore the provision of a digital pocket money solution to support children and young people in its care, including those placed in residential children's homes. The Council currently operates a range of locally managed, predominantly cash-based processes to administer pocket money and personal funds. While these arrangements are functional, they present challenges in relation to financial control, auditability, safeguarding oversight, and administrative efficiency, as well as consistency of practice across different settings. As part of its wider finance transformation and digitalisation agenda, the Council is seeking to understand the market for secure, user-friendly solutions that can: • Improve financial governance and transparency, including full audit trails and reporting • Strengthen safeguarding arrangements, ensuring appropriate use of funds and oversight by carers and the corporate parent • Reduce manual administration and cash handling risks • Provide a simple, accessible user experience for children, young people, and staff • Enable scalable, standardised processes across multiple homes and cohorts The Council is particularly interested in solutions such as prepaid cards, digital wallets, or app-based platforms that are suitable for use in regulated care environments and can operate within a local authority control framework. This PME exercise is intended to: • Understand available solutions, delivery models, and levels of market maturity • Inform the Council's requirements, specification, and procurement strategy • Identify potential risks, implementation considerations, and dependencies • Assess supplier appetite and innovation opportunities This exercise does not represent a commitment to procure any solution at this stage. However, the information gathered will directly inform a future business case and any subsequent procurement activity, with a focus on achieving best value, compliance, and improved outcomes for children and young people.

This is a joint project. NHS Herefordshire and Worcestershire ICB is acting as the lead contracting authority and is issuing this notice on behalf of NHS Coventry and Warwickshire ICB, as part of joint commissioning arrangements within the Coventry, Warwickshire, Herefordshire and Worcestershire (CWHW) ICB Cluster. The CWHW Cluster is seeking initial engagement and feedback from the market to establish potential interest in delivering a consistent digital mental health and emotional wellbeing support offer for children and young people across the Coventry and Warwickshire, and Herefordshire and Worcestershire ICB footprints. IMPORTANT NOTE: any dates relating to a future contract notice publication, and any financial values stated in this notice are indicative only, and may be subject to change in any future procurement exercise for the above service.

Birmingham City Council is undertaking a Preliminary Market Engagement to understand the range of software solutions available in the market to support its Trade Waste service operations. The Trade Waste service manages commercial waste collections for businesses across the city. The existing platform supports operational processes including customer account management, round and route management, contract management, operational worksheets, driver tablet integration, reporting, and integration with Oracle (Brindley) for invoicing. This Preliminary Market Engagement is being conducted to gather information from suppliers regarding available solutions, capabilities, indicative delivery approaches, and commercial models that could support the future delivery of Trade Waste services. If you are interested in participating in this PME, please register online against the project via the Council’s In-tend e-tendering portal https://in-tendhost.co.uk/birminghamcc. Registration and access to the In-tend electronic tendering tool is free and all correspondence for this PME must be made via this on-line process. Once registered on the portal interested parties must complete Section 7 Supplier Preliminary Market Test Questionnaire and submit via the e-portal by 12 midday on the 5th August 2026.

Preliminary Market Engagement Digital Contractor Control of Work Platform Background Severn Trent Water is seeking information from the market regarding SaaS solutions capable of digitising and governing the lifecycle of contractor management and work authorisation activities. Current processes are fragmented across email, spreadsheets, SharePoint, paper records and localised working practices. There are opportunities to improve visibility, consistency, auditability and operational efficiency. The organisation wishes to understand the maturity of the market and identify potential SaaS solutions that could support a future procurement exercise. This market engagement is not a call for competition, invitation to tender or commitment to procure. Business Problem Severn Trent requires a solution that provides consistent governance and visibility over contractor activities occurring across operational sites and facilities. The organisation seeks to: • Improve contractor governance and compliance • Digitise contractor work authorisation processes • Reduce administrative effort • Improve management visibility • Strengthen auditability • Improve consistency across business units • Improve efficiency by digitising manual processes • Maintain a clear record of contractor competence, approvals and activities Scope The scope may include: • Wastewater operations • Water operations • Bio Resources • Property • Other operational business functions Suppliers should identify whether their platform can support deployment across multiple business units using common workflows whilst maintaining local operational flexibility. Existing Business Processes The organisation currently operates contractor governance and work authorisation processes which include: • Contractor approvals • Site attendance acceptance • Work authorisation • RAMS review • Permit controls Desired Outcomes The solution should provide: 1. Contractor Governance The ability to maintain a central contractor repository containing: • Contractor information • Competency records • Insurance information • Accreditation records • Authorisations • Expiry management • Supporting documentation 2. Work Authorisation The ability to: • Receive contractor work requests • Review and approve requests • Apply site-specific controls • Communicate site hazards • Authorise work • Track work status • Close activities 3. RAMS Management The ability to: • Receive RAMS submissions • Review and approve RAMS • Reject and request amendments • Version control submissions • Maintain an audit trail 4. Permit Management The ability to: • Create permits • Approve permits • Track permits • Close permits • View current and historical permits • Support a variety of permit types Examples may include: • Hot works • Confined space • Excavations • Electrical work • Contractor work authorisations 5. Visibility and Control The ability to: • View current activities • View future planned activities • View historical activities • Report on contractor performance • Report on compliance activity • Identify conflicting activities 6. Auditing and Assurance The ability to: • Record audits • Record inspections • Record assurance activities • Track actions • Maintain full audit trails 7. Mobility The solution should support: • Mobile devices • Operational users • Contractors • Remote working • Field-based approvals Non-Functional Requirements Suppliers should comment on: • SaaS deployment model • UK hosting options • Cyber security accreditations • Identity management • Single Sign-On • Zero Trust Architecture • API capability • Data export capability • Business continuity • Disaster recovery • Mobile capability • Offline working • Accessibility Suppliers are not expected to understand current process names or terminology. Instead, suppliers should explain: How their product would support: • Repeat contractor authorisations • Site-specific approval processes • Work authorisation workflows • Contractor governance • Permit-to-work processes without requiring bespoke development. Solution Architecture Suppliers should describe their proposed solution architecture and indicate whether the capabilities described in this PME are delivered through: • A single SaaS platform • Multiple integrated modules within a common platform • Multiple products requiring integration • Custom-developed functionality • Third-party partner products Severn Trent recognises that these capabilities may not necessarily be delivered through a single product. Suppliers should clearly identify: • Which capabilities are native • Which capabilities require configuration • Which capabilities require integration • Which capabilities require custom development Responses should explain any implementation, support, licensing or operational implications arising from the proposed architecture. Suppliers should describe the largest customer environments currently supported by their platform, including: • Number of sites • Number of contractor organisations • Number of users • Geographic coverage Supplier Response Instructions Supplier responses must be submitted through SAP Business Network. Responses should be concise and focused on the requirements described in this PME. Responses should comprise: 1. Supplier Overview (maximum 2 pages) Please provide: • Company name • Product name(s) • Headquarters location • Approximate number of employees • Relevant industry sectors served • Utility sector experience • Water sector experience • • 2. Solution Overview (maximum 5 pages) Describe: • How your solution addresses the business problem described in this PME • Key differentiators • Typical deployment model • Typical implementation approach • Mobile capabilities • Reporting and analytics capabilities Please avoid generic marketing material where possible. 3. Architecture Statement (maximum 2 pages) Describe: • Whether the solution is provided as: o A single SaaS platform o Multiple modules within a common platform o Multiple integrated products o A partially bespoke solution • Any third-party products required • Any custom development required • Any significant implementation dependencies 4. Capability Response For each requirement identify whether the capability is: • Native • Configurable • Integration required • Custom development required • Roadmap • Not available Suppliers should provide explanatory comments where appropriate. 5. Customer Scale (maximum 2 pages) Provide examples of the largest customer environments currently supported, including: • Number of sites • Number of contractor organisations • Number of users • Geographic footprint 6. Commercial Model (maximum 2 pages) Provide high-level indicative pricing information including: • Licence model • Charging basis • Typical implementation costs • Typical support costs • Typical integration costs Detailed pricing is not required at this stage.

Pre Market Engagement only The University is seeking a digital teaching, assessment and media platform capability to support the recording, management, assessment, publication and retention of teaching and learning media across the institution. The future provision must support teaching staff, students, professional services and relevant academic teams by providing a secure, accessible and manageable way to capture teaching sessions, submit and assess recorded student work, host reusable media resources, and manage institutional media content in line with data protection, intellectual property and retention obligations.

This Procurement was let under Framework RM1557.14 which uses PCR 2015 regulations and the corresponding notices under those regulations. The procurement of a platform that will enable Defence Housing to meet its Defence Housing Strategy implement effective Asset Management via usage of 3D scanning technology. The information in this UK1 Pipeline Notice is purely for information, and no further details are available at this stage. Please do not contact the DIO contracting authority regarding this UK1 Pipeline Notice. Further details will be provided in a future tender notice, if the opportunity progresses.

Sandwell Metropolitan Borough Council (the Council) is a unitary, metropolitan authority located in the West Midlands. SMBC is made of 6 towns (West Bromwich, Oldbury, Tipton, Wednesbury, Smethwick, Rowley Regis). SMBC employs over 4500 people, employees require ICT technology to deliver and manage SMBC services both internally and externally to the residents of Sandwell. The Council is looking for an organisation to provide ICT Technology Hardware which includes End User Devices such as Laptops, Desktops, Monitors, Docking Stations, Mobile Phones, Tablets and other end user ICT Peripherals. Please note that this is a UK1 Pipeline Notice. This is not a PIN or call for pre-market engagement/competition. As this is a pipeline notice, there is not guarantee that a tender opportunity will result from this. Should a tender opportunity materialise, further notices will be published in relation to this. The information in this UK1 Pipeline Notice is purely for information, and no further details are available at this stage. Please do not contact the DIO contracting authority regarding this UK1 Pipeline Notice. Further details will be provided in a future tender notice if the opportunity progresses. (PLEASE NOTE THIS IS NOT A LIVE TENDER OPPORTUNITY)

THIS IS NOT A CALL FOR COMPETITION. THIS IS A MARKET ENGAGEMENT. Shropshire Council is seeking to procure a software system designed to support local authority processes in the UK, including Planning Applications, Building Control functions, Local Land and Property Gazetteer (LLPG), Street Naming and Numbering, and Land Charges. The purpose of this Preliminary Market Engagement is to assist the Council in developing its requirements and approach to the procurement, particularly in relation to the themes addressed within the Preliminary Market Engagement questionnaire. The Council anticipates the new contract to commence in April 2027, subject to Council approval and market engagement outcomes.