it digital contracts

Denbighshire County Council (The Authority) are looking to engage with the market in relation to providing digital and technological support to enhance its highway safety inspection operations and collation and processing of highway condition data. The Authority is looking for solutions to include capturing highway safety defects, categorisation of defects, collating road condition data to aid production of capital programmes, assisting in prioritising areas for both capital and revenue interventions, improved customer service and improved insurance claim repudiation. We are seeking out of the box solutions requiring minimal configuration. The Authority is not seeking to appoint a development partner. Aims of Engagement The purpose is to: - Understand supplier capabilities and solutions available in the market - Identify opportunities for innovation and best practice - Understand the market’s ability to integrate directly with the Authority’s existing highways asset management system, Symology including proven live integration at other UK sites. - Test assumptions on costs, timescales, and implementation approaches. High Level Requirements for automated highways monitoring software. The Authority requires digital software which allows the Authority to: - Cover the entire network for highway safety inspections in line with the frequencies within the Highways Maintenance Manual - Provide highway safety defect information in accordance with category of defects as defined by the authority’s Highway Maintenance Manual by accurately identifying, detailing and categorising safety defect dimensions (size and depth) - Help modernise highway safety inspection operations by adopting automated digital monitoring alongside manual operations - Provide accurate and reliable road condition data that can be utilised to report on key performance indicators, and assist in informing structural maintenance programmes - Use of in-vehicle dedicated digital solution not invasive to drivers - Camera / digital based data collection (not mobile phone based) - Fully automated operation - Unlimited data usage and storage - Integration with work management systems, including the ability to push identified defects and associated data directly into Symology for inspection follow up, works ordering, and asset records The authority is interested in exploring digital solutions that can be expanded into other teams, for example, traffic and road safety. The digital technology software should also have: - The ability to export reports for use in prioritising and compiling works packages, programmes and third party claim defences - Import/export capabilities with GIS High Level Requirements for In-Vehicle Technologies. The Authority requires In-Vehicle technologies to allow the authority to equip highway safety vehicles and waste collection vehicles with integrated in-cab technologies that support collation of digital information collection and conform to health & safety compliance. The solution should be reliable, have ease of use, be weather-resistant and suitable for vehicle environments High Level Requirements for Operations Management. - Comprehensive reporting suite, including dashboards and the ability for the Council to report on any data in the solution - Automated Back-Office Operations - Secure and robust infrastructure compliant with UK GDPR. - Data hosted within the UK or in jurisdictions offering equivalent UK GDPR protections (with a preference for UK hosting).

Digital Health and Care Wales ("DHCW") have a requirement for a Cloud Transition Training Programme. The Cloud Transition Programme ("CTP") is a multi-year transformation initiative to migrate National digital services from legacy on-premises infrastructure to secure, cloud platform which will improve reliability, security and performance across NHS Wales. The CTP is also driving organisational change within DHCW by equipping and supporting staff with the skills, tools and ways of working needed to adopt cloud services effectively. To underpin the CTP, DHCW is seeking a Provider to deliver role-aligned training, certification pathways, hands-on labs/simulations and skills analytics

NHS Wales Shared Services Partnership, Procurement Services (NWSSP-ProcS), hosted by Velindre NHS Trust, are seeking to publish a competitive tender on behalf of NHS Wales for an All Wales Digital Cellular Pathology Managed Service Contract. Please see tender documents for full details. The itt code for this procurement on etenderwales is itt_123364.

Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and enable smarter decision-making through enhanced data and insights. The Council’s corporate Contact Centre is under increasing pressure due to rising customer demand, higher service expectations, seasonal peaks, recruitment and retention and the need to manage multiple communication channels, including voice, email, video and administrative processing. To improve service quality, resilience, and workflow efficiency, the Council is exploring how technology, particularly the introduction of Artificial Intelligence can support and transform Contact Centre operations. Whilst the Council is initially focusing on modernising its corporate Contact Centre, which receives the highest level of demand (e.g. circa 182,000 calls annually), the same technology is also used across other Council services. As such, the Council is seeking to work with a supplier that can demonstrate flexibility in its licensing options, recognising that different services may have varying business needs and requirements. The Council has a contract with a third-party supplier until 31 March 2027. The intention is to upgrade the existing technology and underlying infrastructure to support this transformation. In doing so, the Council is keen to explore and consider both on-premise and hosted telephony solutions, while maximising its existing investment in Microsoft technologies. *Note - the Council is required to comply with the Welsh Language Standards and is therefore seeking a solution that will support it in meeting the requirements of those Standards. As a result, the Council wishes to engage with suppliers who have solutions readily available to deliver services equally in both Welsh and English.

Purchase of digital totems with Help Point and British Sign Language capability, to be placed at staffed stations for customers and staff to use to access real time information, journey planning, local area information and request assistance.

Wales & West Utilities is reviewing the current service and system with a view to potentially undertaking a competitive tender under the Procurement Act 2023. This market engagement notice has a number of different purposes; ascertain the degree of competition in the market, ensure that any potential systems could meet the functionality required and explore the level of system innovation in the market. Core Functional Requirements Real-time Monitoring & Data Acquisition: Continuous gathering of data from geographically distributed RTUs and PLCs to monitor pressure, temperature, flow rates, and gas composition. Supervisory Control: Ability to remotely manage field devices, such as opening/closing valves and starting/stopping pumps. Leak Detection and Mitigation: Specific algorithms to detect leaks, pinpoint their location, and initiate mitigation, often involving integration with 3rd-party hydraulic modeling software. Alarm Management: Real-time alerting for threshold breaches (e.g., pressure) and abnormal operating conditions. Historical Data Archiving & Reporting: High-performance databases for storage and retrieval of trend data, often using SQL or specialized relational databases. Custody Transfer Tracking: Accurate tracking of gas volume transfers between parties. Technical and System Requirements Communication Protocols: Support for standard protocols such as Modbus RTU, Modbus TCP/IP, and IEC 60870-5-104. High Availability & Redundancy: Redundant servers, network self-healing (e.g.,

The UK Sovereign Base Area Administration (SBAA) intends to source a digital Legal Case & Evidence Management System that will support the effective delivery of justice in the Sovereign Base Areas (SBAs). The system will be used for the uploading, storage, management, review, redaction and sharing of documents and multimedia evidence pertaining to legal cases within the SBAs. The system must integrate with existing systems in use by the SBAA using standards-based APIs; and it must support the full legal case lifecycle from initial capture to disclosure, litigation, long-term archiving and disposal. The system must be compliant with all MOD cyber, security, and information-assurance requirements, including Official-Sensitive classification. The system must provide data encryption at rest and in transit, granular role-based access controls, auditability, and SC-cleared supplier staff. The SBAA are looking for a preferably cloud-based solution that offers 24/7 availability, disaster-recovery, scalability and compatibility with MODNet and standard web browsers. The preferred solution will enable users to upload evidence securely from any suitable device and location, with options to share materials both internally and externally using controlled and revocable links. A core requirement will be the system's ability to ingest a wide variety of media formats (e.g. video, images, audio and documents) and providing the ability to convert media into standard playable formats; to annotate and bookmark materials; redact imagery and video while preserving the originals. The system must maintain evidential integrity through comprehensive audit trains and chain-of-custody reporting. The ideal solution will support case-building, metadata management, alignment with MOPI, and allow the download or export of case materials for long-term storage or sharing with stakeholders. The proposed contract length at this point is 5 years on potentially a 3+1+1 year basis. The proposed procedure would be open. Any enquiries should be sent to UKStratCom-Comrcl-BFC@mod.gov.uk