it digital contracts

Leicester City Council (LCC) is seeking to commission a Parent Chat service to enhance the parenting support available to Leicester-based parents and carers of children and young people aged 0 to 19 years, or up to 25 years for those with SEND. The service forms part of the Council’s Family Hubs and Start for Life programme and is intended to provide a digital parenting support offer for families across the city. The proposed contract is expected to commence on 14th January 2027 and run until 13th January 2029. The Parent Chat service will provide access to information, advice and guidance on parenting topics including behaviour management, routines, infant feeding, school issues, developmental stages, relationships, becoming a parent, and speech and communication. The service will also provide access to 1:1 support from trained workers through channels such as telephone, text, email or webchat, offering advice, signposting and support to help families access appropriate local and national services. The provider will be expected to work with Leicester City Council and partners to promote the service through a Leicester-focused digital marketing approach and ensure the service is accessible to all parents and carers, taking account of language needs, literacy levels and accessibility requirements. The service must also provide data insights and reporting, maintain appropriate safeguarding arrangements, and ensure the security and confidentiality of service-user information.

The Authority wishes to outsource 42 SFR1s and 124 phone and computer exhibits: 42 SFR1s to be completed, the OIC will provide an image of the device and a Griffeye graded file to the supplier. To support this the DFU will put this data on a hard drive and hand over to the OIC who will then work with the supplier to get the SFR1. SFR1 will need to contain: - Grading table from Griffeye - Accessibility - Anything else requested in the submission from the OIC.

This Procurement is being conducted in accordance with the Procurement Act 2023 using the competitive flexible procedure. 1.2.1. The Trust aims to achieve a consistent approach to ICT both for pupils and staff by moving to a Trust-model approach in the provision of ICT Managed Services (“the Service(s)”). This will enable the Trust to maximise the effectiveness of ICT equipment and services, as well as helping to share resources and best practice across all schools. 1.2.2. The Trust has no internal ICT resources and is therefore seeking an ICT Managed Services Provider (“the Supplier”) who will: a) act as the single point of contact for the Trust’s ICT requirements and management of the Trust’s other third-party ICT providers. b) centralise the management of ICT services at Trust level, rather than on an individual school by school basis. c) operate within a centralised Trust operating model, which has a consistent approach across schools. d) deliver cost effective and high-quality technical support, system management and consultancy services. e) provide transparent all-inclusive pricing which allows accurate budgeting over the term of the Contract. 1.2.3. The Supplier shall be: a) experienced in the education sector, mindful of sector constraints and/or Department for Education (DFE) requirements whilst prioritising the needs and interests of pupils in all activities. b) equipped with suitably qualified and technically capable staff, able to perform their roles to the required standard while communicating clearly and effectively with school and Trust staff. c) flexible with respect to future requirements and service options and able to adapt to the changing ICT landscape throughout the life of the contract. d) innovative and demonstrate a shared vision with the Trust regarding future service development. e) able to take a hands-on approach to all the ICT needs of the Trust, including equipment set up, software installations, MFD connections, troubleshooting and repairs to keep the Trust running effectively. f) take a collaborative approach and establish strong working relationships with other providers (e.g. MFDs, software platforms) to ensure seamless, coordinated service delivery across the Trust. g) able to gives staff and students confidence when using the Trust’s ICT resources.

The ICT Support at LAAT is currently provided by a single outsourced support provider who provides a mix of scheduled onsite visits and remote support. This contract will end in March 2027, and so the Trust needs to run a procurement to ensure continuity of service. In addition to this, the Trust is planning a major ICT related investment and commitment to pupil learning by implementing a Trust wide 'One to One' (hereafter, 1:1) mobile device scheme for its students. The Trust has already piloted a 1:1 mobile device scheme using Apple iPads so the Trust understands its requirements clearly. Going forward, given both the scale of the requirement and the need to sustain and develop the programme over five years the point has been reached where a significant procurement exercise is needed to both be compliant with the Procurement Act and ensure best value with a capable partner going forward. Therefore, LAAT is taking the opportunity to go to the market to identify the best innovative and forward-looking partner to work with them in the support, delivery and development of their ICT provision over the next five years providing both the Managed Service Support and potentially 1:1 device procurement and support. Given the significant investment in Apple devices, and based on experience from the pilot 1:1 project, the Trust will require specific training and CPD on the use of Apple devices and education specific applications in the classroom (including, but not limited to, Showbie - which is currently used in the pilot schools) from an appropriately accredited training provider, with 'real-world' experience of Apple devices being used in a 1:1/classroom context. The Trust is open to the MSP providing this training, but the Trust has built up a strong relationship with an existing 3rd party supplier in this area, and reserves the right to continue this relationship to ensure the most effective use of the 1:1 devices and the best outcomes for the 1:1 project. This procurement includes (but may not be limited to) the items listed below. • A core managed service, management of all ICT against an agreed SLA • A Service Desk, available 52 weeks a year including out of hours access providing a 'remote fix' to issues as they are reported where possible • On-site school staffing which suppliers deem necessary to deliver the service and meet the SLA requirements • Support for the Trust's Safeguarding/Filtering solution, Securly • Support for the Trust's Barracuda email security/Anti phishing solution • Strategic advice and direction to the Trust regarding ICT • Responsibility for design, specification, installation, and management of all ICT infrastructure • Supply of goods and services based on an agreed Best Value approach • Management of 3rd parties where relevant to the ICT support • Relevant monitoring, management, patching • Responsibility for ensuring appropriate backup and anti-virus is in place • Regular performance reporting • Support for cybersecurity readiness • CPD and training - digital skills and curriculum as necessary across Microsoft and Apple devices/software • There is an expectation that the provider will support and/or drive innovation • Maintain technical documentation • Maintain operational documentation, for example inventory management and risk registers • Collective partnership targets aligned to the Trust's objectives • In Trust support for the integration and upgrade of the connectivity, communications and security infrastructure as required, including liaising with relevant third parties on behalf of the Trust • Suppliers may be required to deliver a range of technology and change management projects in addition to the providing the core managed service. • Enhanced support during OFSTED visits, Exam periods, and around results days for Exams • The potential supply of a significant amount of Apple iPad devices - currently estimated to be c.2,500 over 5 years o A comprehensive managed service for repair and replacement,  Repair and/or replacement of devices  enrol/re-enrol hardware into the management console • Provision and management of VoIP phones/telephony across the trust

CST331 Preliminary Market Engagement for the Supply of a Cloud Hosted Occupational Health Administration Solution and Associated Services. Procontracts advert - https://procontract.due-north.com/Advert?advertId=f96afbe8-dec3-f111-813c-005056b64545&fromProjectDashboard=True

Nottingham City Council is undertaking a Preliminary Market Engagement (PME) exercise to better understand the current market for software solutions supporting Environmental Health, Trading Standards, General Licensing, Housing Licensing and Housing Health and Safety Rating System (HHSRS) inspection and enforcement functions. This questionnaire forms part of a soft market testing exercise only. It is NOT a procurement, invitation to tender, selection process or call for competition. Information provided will be used to inform the Council's future procurement strategy, lotting structure, specification development, implementation approach, commercial assumptions and procurement route.

The service should deliver a fully integrated customer insight platform that connects seamlessly with NCHA’s core systems, automates real‑time feedback collection, and supports flexible, multi‑channel survey distribution. It must enable advanced survey creation, branded templates, multi‑language delivery, and robust reporting tools that combine data from all touchpoints into a single, actionable view of customer satisfaction.

Preliminary Market Engagement: Financial Management System Issued by: Tove Learning Trust (TLT) Target Audience: Financial Software Providers and ERP Vendors 1. Overview and Purpose Tove Learning Trust is looking to upgrade its core finance software across our central team and our growing community of academies. We are running this pre-market engagement exercise to let prospective suppliers know what we need from a system and to see what solutions are currently available in the market. We need a modern, resilient, cloud-hosted platform that can handle multiple school entities seamlessly. The system must make life easier for our staff by cutting down on repetitive administrative tasks, while providing clear, straightforward financial tools for both our core finance teams and non-specialist staff like Headteachers and budget holders. This Preliminary Market Engagement exercise is issued for information gathering purposes only. It does not constitute a call for competition, invitation to tender, or any commitment by Tove Learning Trust to commence a procurement process. Participation in this exercise will not confer any advantage or disadvantage in any future procurement. Contract Dates (estimated) 01/04/2027 to 31/03/2030 OR 01/09/2027 to 31/08/2030 Main procurement category Goods/Services Engagement Deadline 15/09/2026 Engagement Process Description Interested suppliers are invited to submit an expression of interest via email to [email protected] no later than 15th September 2026. Please outline within your expression of interest how you believe your product can deliver on the requirements detailed below. We intend to open a booking calendar for suppliers to hold online or in person demonstrations to key stakeholders during September/October 2026 (dates to be confirmed). These slots will be limited and we will select suppliers for demonstration based on how well their expression of interest matches our key requirements. 2. Core System Requirements Following an internal review across 15 of our schools, our finance staff, School Business Managers, and leaders highlighted several essential operational priorities. Any prospective solution must comfortably meet these standards: 2a System Stability and Performance Reliability: System downtime disrupts day-to-day operations meaning we require an exceptionally stable platform with minimal downtime. Fast Loading Times: The software needs to be highly responsive. Slow page loading and lagging click transitions create frustration and impact on productivity. Accessibility: The platform must be fully cloud-based. As well as desktop use, it would be beneficial if it was also compatible with mobile devices so users can easily manage tasks and complete approvals remotely. 2b Data Visibility and Navigation Easy Transaction Drill-Down: Finance staff should be able to click through transactions naturally-moving from a supplier record straight to relevant invoices, purchase orders, and audit histories without navigating away. In-System Analysis: Staff need to view and drill down into detailed transactional data directly within the system interface, rather than having to export data to external spreadsheets just to read it. 2c Purchasing, Automation, and Approvals Integrated Purchasing Portal: We require a user-friendly, school-level portal that handles the entire procurement cycle: requisitioning, multi-level approval workflows, purchase ordering, goods receiving, and budget checks. Paperless Approvals: The system should automatically email approvers with direct links for simple approvals.A configurable tiered approval process should be built into the software as standard. Automated Document Dispatch: The software must automatically email purchase orders, invoices, and payment remittances directly to suppliers and internal stakeholders. Invoice Scanning (OCR): To save time and reduce manual entry errors, the system should scan uploaded PDF invoices and automatically populate the transaction details. Preferred Supplier Indicators: A simple visual indicator is needed to show school-based users which suppliers have already been vetted and approved by the central Trust procurement team. Other Document Scanning and Parsing: contract reading capabilities with AI identification of contract terms including renewals, terminations and indexation. 3. Core Accounting and Reporting Modules The chosen software must include robust, established modules for standard school accounting operations. These must be thoroughly developed and uniformly capable across the board: Cost Centre and Budget Holder Reporting Trial Balance and Ledger Code Reporting Aged Debtor and Aged Creditor Reports Bank Reconciliation (ideally with direct bank feeds or straightforward file imports) Budgeting, Cashflow, and Forecasting Management Tools Supplier and Customer Master Files with secure bank detail audit logs Full Management Accounts direct from the system 4. Specific Operational Feedback and Integration Needs Based on hands-on experience, our finance teams have highlighted a few critical operational expectations: 4a Parity Between Purchase and Sales Ledgers Many school finance systems focus heavily on the Purchase Ledger while providing a basic, limited Sales Ledger. Consistent capability and reporting depth on both sides would be highly beneficial. 4b IMP Software Integration The Trust uses IMP for budget planning and forecasting and integrated curriculum financial planning. We are particularly interested in hearing from suppliers whose financial systems can either integrate dynamically and effectively with our existing IMP environment to keep our data consistent and prevent double-entry OR demonstrate an embedded or directly linked Integrated Curriculum Financial Planning (ICFP) module built into the platform that can pull real-time finance and staffing data to run multi-year strategic scenarios natively. 4c Security Roles To match our internal organisational structure, the system must allow us to set up specific user roles and permissions. 4d Direct Support When technical issues arise, school-based users need to be able to raise their own tickets directly with the software provider's help desk without having to route these through the central Trust finance team. The Central Team should have access or reporting capabilities related to these tickets in order to oversee the KPIs of the contract. 5. Next Steps for Interested Suppliers Interested suppliers are invited to submit an expression of interest via email to [email protected] no later than 15th September 2026. Please outline within your expression of interest how you believe your product can deliver on the requirements detailed

The Provision of a Digital Interview Recording (DIR) System for Northamptonshire Police. Interested parties should register on our eProcurement Portal Atamis using this link: https://northamptonshire-opfcc.my.site.com/s/Welcome Suppliers can then search for the opportunity and download further details.

In-Cab Technology for West Lindsey District Council Refuse Collection Fleet