Customer Care (Security) Services within Emergency Housing and Resettlement Service
This contract is not a security contract; it has a much wider scope. The Service Provider must have experience in dealing with vulnerable adults, families and young people with multi disadvantage and complex needs. They must have experience, competence and abilities to manage situations that may be sensitive and challenging. The Service Provider must provide officers that are able to respond to the needs of the services below and have the skills to communicate effectively, defuse situations and manage emergency situations swiftly and confidently. The Service Provider must be able to provide additional onsite support to officers within the appropriate timescales. Officers may be required to carry out welfare checks on individuals that require additional support/oversight. Officers may also be required to address issues with individuals that are challenging.
William Lyons House is supported accommodation for 14 young people, there are 10 self-contained flats and 4 bedsit flats with a communal kitchen. There are also communal areas which can be accessed by the young people when BCH staff are on site. The building is a 2 story block with a rear car park and door entry system. The role of the customer care service is to maintain the security of the building, manage the front door, not allowing visitors within the agreed time periods, carry out building safety checks, monitor the CCTV, respond to any emergency situations and record building information within the appropriate record books. The Customer Care Officer will also be required to liaise with the young people, defuse any challenging situations and deal with the young people in a friendly and effective manner, again recording information within the required record books/incident reports.
The Emergency Housing provision provides emergency accommodation for homeless families, couples and singles, with multi disadvantages and complex needs. Two buildings provide individual sleeping/living quarters with shared bathrooms, kitchens and communal corridors and one building provides fully self-contained accommodation. The buildings are 2 and 3 story blocks with a communal front door entry system. During the evenings, entry into Gorton St will be managed by the customer care service. The Customer Care Officer will carry out building safety checks, welfare checks, carry out any out of hours booking in of new residents, review CCTV, responding to any breach of rules as required within agreed procedures, deal with emergency situations including responding to fire alarm activations, responding to safeguarding concerns and record all information within the required record books. Security will also be required to carry out emergency admissions as set within the agreed admission procedures. Within our family emergency provision one customer care officer will be required to be based in one of the family provisions, Central or Clare St, they will be expected to visit the other family provision during each shift. The Customer Care Officer will carry out building safety checks, welfare checks, carry out any out of hours booking in of new residents, review CCTV, responding to any breach of rules as required within agreed procedures, deal with emergency situations including responding to fire alarm activations, responding to safeguarding concerns and record all information within the required record books. Customer Care Officers will also be required to carry out emergency admissions as set within the agreed admission procedures.
Crown Commercial Service (CCS) set up a dynamic purchasing system for a period of 60 months and has invited bidders to request to participate for the Cyber Security Services 3 DPS.
This DPS provides central government departments and the wider public sector with the opportunity to procure cyber services from a range of suppliers.
The DPS filters are for certification, services, standards and experience. Appointed suppliers will be invited by customers (buyers) to submit tenders for relevant services through a call for competition.
This notice is to advise that this DPS has been extended to 13/02/2027 and based on current spend profiling the estimated total value has been increased to £800million.
The Minister for the Cabinet Office acting through Crown Commercial ServiceNorth WestWAC-49667
View 3-notice timelineLatest notice released 13 Feb 2027
IT & DigitalAmendment 21 notices
Cyber Security Services 3
Crown Commercial Service (CCS) set up a dynamic purchasing system for a period of 60 months and has invited bidders to request to participate for the Cyber Security Services 3 DPS.
This DPS provides central government departments and the wider public sector with the opportunity to procure cyber services from a range of suppliers.
The DPS filters are for certification, services, standards and experience. Appointed suppliers will be invited by customers (buyers) to submit tenders for relevant services through a call for competition.
This notice is to advise that this DPS has been further extended to 13/02/2029 and based on current spend profiling the estimated total value will remain as £800million.
Additional information: This DPS was extended to 13/02/2025 and based on the spend profiling at that time the estimated total value was increased to £255million.
This DPS was further extended to 13/02/2027 and based on the spend profiling the estimated total value was been increased to £800million.
Please be advised that this DPS has been extended for the final time and the end date will be 13/02/2029.
Please note the Closing Date, Contract Start Date and Contract End Date have been manipulated to support compatibility system issues. However please refer to the contract notice for the correct dates, timelines etc.
View 21-notice timelineLatest notice released 11 Feb 2029
IT & DigitalTender
Cyber Security Services 3 Extension Notice
Crown Commercial Service (CCS) set up a dynamic purchasing system for a period of 60 months and has invited bidders to request to participate for the Cyber Security Services 3 DPS.
This DPS provides central government departments and the wider public sector with the opportunity to procure cyber services from a range of suppliers.
The DPS filters are for certification, services, standards and experience. Appointed suppliers will be invited by customers (buyers) to submit tenders for relevant services through a call for competition.
This notice is to advise that this DPS has been extended to 13th February 2029 and based on current spend profiling the estimated total value remains as £800million.
The Minister for the Cabinet Office acting through Crown Commercial ServiceNorth WestWAC-480744
PA invites organisations to participate in a 60-month DPS for the provision of IT and Cyber Security Services. The DPS will be accessible by all current and future Clients of PA. The DPS may be used by all NHS Trusts, Social Housing Providers, Local Authorities, Blue Light Services, Education, Charities and all other contracting authorities that are located in the United Kingdom.
Procurement Assist is publishing this Notice of Amendment made pursuant to the original Notice 2023/S 000-014645 to extend the DPS to 31 May 2029. The remaining information in relation to this DPS is unchanged.
View 2-notice timelineLatest notice released 31 May 2029
Private SectorTender
IT and Cyber Security Services
PA invites organisations to participate in a 60-month DPS for the provision of IT and Cyber Security Services. The DPS will be accessible by all current and future Clients of PA. The DPS may be used by all NHS Trusts, Social Housing Providers, Local Authorities, Blue Light Services, Education, Charities and all other contracting authorities that are located in the United Kingdom.
Procurement Assist is publishing this Notice of Amendment made pursuant to the original Notice 2023/S 000-014645 to extend the DPS to 31 May 2029. The remaining information in relation to this DPS is unchanged.
This RM3764.4 Cyber Security 4 let under Procurement Act 2023 gives contracting authorities access to cyber security services. It will replace the existing Cyber Security Services 3 DPS - https://www.gca.gov.uk/agreements/RM3764.3.
When contacting GCA regarding this agreement, please ensure that you reference the agreement details in all correspondence.
• Intelligent client support and oversight
• Front End pre-Outline Business Case development and early design strategy
• Niche nuclear and specialist support to:
1. Remediation clean up the Sellafield Site and safe treatment and storage capability for waste
2. Sellafield Security Enhancements Programme
This will be procured via Crown Commercial Service framework RM6356.
TPT519 - Asset Management / Maintenance of Station Information & Security Systems (SISS)
TransPennine Trains Limited (TPT) is seeking to procure a supplier for the provision of Station Information & Security Systems (SISS) maintenance and asset management services across its station network. The contract will cover approximately 3,800 assets across 19 stations, including Customer Information Systems, CCTV, public address systems, passenger help points and associated telecommunications, network infrastructure and supporting equipment forming the SISS estate.
The scope includes delivery of planned preventative maintenance and reactive maintenance services to ensure asset availability and performance in line with defined service levels, together with operation of a service management and helpdesk function and maintenance of an accurate asset management system. The supplier will be required to undertake asset verification in the first year and provide ongoing asset management, reporting and performance management thereafter.
The services will be delivered across a range of operational railway environments, requiring the ability to prioritise faults based on operational impact and undertake works safely within a live railway environment. The supplier will also support asset lifecycle management, including interfacing with enhancement and third‐party projects, and delivering minor works such as small‐scale renewals, enhancements and asset modifications.
The contract is intended to deliver a high availability, safety critical maintenance service that supports operational performance, passenger experience and the ongoing management and improvement of SISS assets.
www.delta-esourcing.com
Access Code: 73WV7R9NHT
For more information about this opportunity, please visit the eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Security-cameras./73WV7R9NHT
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/73WV7R9NHT
Great Places Housing Group is responsible for over 26,000 homes and properties across the North West and South Yorkshire.
This Preliminary Market Engagement (PME) UK2 Notice is issued for research and engagement purposes. We are seeking input from potential providers who delivery Security Services, to help shape our future procurement strategy.
The intended scope may include:
• To deliver high quality security services in the most efficient manner to meet Great Places needs and requirements, taking into account Great Places unique needs per location
• To provide an emergency response to Health and Safety and Fire Safety concerns.
• To secure continuous improvement in quality and consistency of the service provided through collaboration and innovation.
The contract will cover properties located in Lancashire, Greater Manchester, Cheshire, Staffordshire, Derbyshire, and South Yorkshire.
Please note that this scope is indicative and subject to change.
Estimated Value: Approximately £500k (inc. VAT) per annum.
Community Gateway Association - Concierge and Security Services
The scope of the Contract is the provision of:
•Concierge and Security Services at specific CGA support schemes
•Key Holding Service for harbour House and Chain Caul Way
•Occasional Manned Guarding
The main objectives of this procurement are to:
•Provide high quality Services and high levels of Service User satisfaction
•Deliver a robust and compliant procurement process
•Achieve value for money
•Deliver social value
Full details of the Services required are contained in the Specification as set out in Appendix 1 of the ITT document.
The Contract is expected to commence in April 2027.
The Contract will last for an initial period of 3 years, with an option to extend at CGA’s discretion for a further 1 year, and 1 additional year, giving a total potential maximum duration of 5 years.
This tender is being administered on behalf of CGA by Clarity Procurement Solutions Limited.
The total estimated value is £1,310,000 including VAT over 5 years (£262,000 per annum including VAT). This excludes annual price indexation.
For more information about this opportunity, please visit the eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Preston:-Security-services./8893PGDDJS
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/8893PGDDJS