Results for “IT Support”

Leicestershire County Council is committed to the delivery of high-quality Adult Social Care Services and Health Care Services for residents of Leicestershire who are assessed as requiring care in an Extra Care setting. Extra Care housing aims to meet the needs and aspirations of individuals through the provision of Services designed to accommodate changing needs, for example allowing older people to age in one place and preventing avoidable and/or emergency hospital or residential care admissions. Extra Care housing provides a supportive environment, offering a range of Services, from unplanned low level and physical response including night-time cover to individually tailored care Services (person-centred commissioned care). This Service has been developed to provide integrated health and social care services for people living in Extra Care and those assessed as eligible for care. This procurement is divided into the following Lots: Lot 1 - North: Loughborough/Melton Mowbray (Connaught House, Waterside Court and Gretton Court) Lot 2 - South: Blaby/Lutterworth (Birch Court, Oak Court and St. Mary's House)

North Northamptonshire Council is seeking to appoint a Provider to deliver Specialist Supported Housing Services to support the Council's Temporary Accommodation Pathway. The service will provide and manage specialist supported accommodation for single homeless adults with high and multiple complex needs within North Northamptonshire. The service forms part of the Council's wider homelessness prevention and temporary accommodation arrangements and will support individuals who require intensive housing management and person-centred support to achieve and sustain accommodation outcomes. The service is intended to support individuals experiencing homelessness and rough sleeping, including those with complex and multiple support needs such as mental health challenges, substance misuse, offending histories, dual diagnosis and other barriers to independent living. The successful Provider will be responsible for: - Management and operation of the supported accommodation provision; - Delivery of housing-related support and intensive housing management; - Assessment, support planning and risk management; - Safeguarding and welfare arrangements; - Working collaboratively with health, substance misuse, criminal justice, housing and other support agencies; - Supporting residents to progress towards independence and suitable move-on accommodation; and - Monitoring and reporting service performance and outcomes. The Light Touch Regime (LTR) applies to the Services under this Contract, as per Procurement Act 2023 In order to be considered for this opportunity, you MUST have registered and submitted your core supplier information to the Central Digital Platform (CDP). Please visit https://supplier-information.find-tender.service.gov.uk/ to register, and provide your core supplier information.

Melton Borough Council is seeking suppliers who are able to carry out a supported housing assessment to map the current availability of supported housing in Leicester City Council, the Leicestershire local housing authorities (Blaby District Council; Charnwood Borough Council; Harborough District Council; Hinckley and Bosworth District Council; Melton Borough Council; North West Leicestershire District Council; Oadby and Wigston District Council) and Rutland County Council areas and assess the likely need (including current unmet need) for supported housing for a period of five years from the date that the strategy is published. The first strategy must be published by 31 March 2027. Leicester City Council, the Leicestershire local housing authorities and Rutland County Council are collaborating in partnership to jointly commission an assessment of supported housing need across their areas. This assessment must meet the requirements set out in the legislation and the scope of the Government guidance Local Supported Housing Strategies - GOV.UK, including the four-step approach to needs assessment set out in the guidance. The assessment should include both quantitative and qualitative analysis, supported by robust stakeholder engagement.

Joseph Rowntree Housing Trust (JRHT) is seeking to appoint a suitably experienced care provider to deliver 24-hour, seven-day-a-week ad hoc and background support services at New Lodge Extra Care Housing Scheme in New Earswick, York. New Lodge is a purpose-built extra care scheme comprising 105 apartments, of which approximately 70% are occupied by tenants and 30% by shared owners. The scheme enables residents to live independently while having access to on-site background and emergency support when required. JRHT currently directly employs staff to provide the background support service and individual planned packages of regulated care. Following a review of its care services, JRHT intends to appoint a third-party provider to deliver specified elements of the background support service. The appointed provider will be required to maintain an on-site presence 24 hours a day, seven days a week. The services include: •immediate response to emergency alarm cords and pendants; •out-of-hours security checks and an on-site overnight presence; •out-of-hours contractor liaison and reporting of emergency repairs; •checks on equipment and alarms within residents’ homes; •emergency response and support with evacuation arrangements; •response to out-of-hours main-door activations; •assistance for residents accessing activities and communal areas; •temporary short-term support in response to illness or changes in need; •temporary support to prevent hospital admission or facilitate discharge; and •emergency support where an informal carer is unexpectedly unavailable. JRHT will remain the landlord and will continue to employ staff responsible for its housing and landlord functions. The provider will be expected to work closely with JRHT’s on-site staff to support residents’ wellbeing and the safe operation of the scheme. Residents will continue to have the right to choose their provider for individual planned packages of care. JRHT would, however, welcome a provider with the capacity to offer planned care directly to residents under separate arrangements where residents choose to use the appointed provider. No volume or value of planned care is guaranteed. The opportunity may also allow the provider to establish wider domiciliary care services in New Earswick and the surrounding area. Any such services would be separate from the contracted background support service. The provider must maintain the registrations, permissions and appropriately trained workforce required to deliver the services, including relevant Care Quality Commission registration. The provider must also maintain appropriate safeguarding, governance, insurance, business continuity and quality assurance arrangements. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-York:-Residential-nursing-care-services./76A6EJ58G6 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/76A6EJ58G6

West Berkshire Council is looking for a provider to deliver Housing Related Support Services for adults with a mental health diagnosis. The service will provide flexible, person-centred floating support to help individuals maintain their tenancies and live independently. Support will include developing life skills, managing finances, and accessing health, housing and community services. The provider will work in partnership with housing providers and mental health services. The service will be delivered across West Berkshire to approximately 20–30 service users. The aim is to promote independence, wellbeing, and prevent homelessness.

The supplier must deliver a Supported Housing Needs Assessment and a Supported Housing Strategy that: a) Fully complies with statutory guidance under the Supported Housing (Regulatory Oversight) Act 2023 b) Provides a clear, evidence-based understanding of current and future supported housing needs c) Covers all relevant forms of supported housing, including supported exempt accommodation d) Informs commissioning, planning, regulatory oversight and partnership working e) Aligns with wider housing, homelessness, adult social care, health and community safety strategies f) A clear action to support delivery of the strategy g) To ensure the strategy is co-produced with partners- internal and external, and stakeholders.

Requirement of Personal Care and Domestic Support for tenants living in Extra Care Housing. The service is to provide regulated personal care and domestic support to individuals with assessed care and/or support needs who are living within Extra Care Housing settings across the borough of Darlington. The Council's vision is to reduce reliance on residential care by enabling individuals to access high-quality care and support within their own homes. The service will support people to maximise their independence and wellbeing, ensuring they receive the right care at the right time, and are empowered to contribute to and feel valued within their communities. Scope of the Service The service will be available to individuals including: • Person aged 55 and over, however younger individuals may reside where their Council-led Care Act assessment has identified a need that can be best met within the Extra Care environment. • Person with dementia • Person with a physical disability • Person with a sensory impairment • Person with a long-term condition • Person with a learning disability • Person with a mental health condition • Person with bariatric needs, accessibility will be considered with respect to allocation of properties. • Person with palliative care needs • Person with behaviours that may challenge • Carer where their Council-led Carers assessment has identified a need to help them manage daily life while continuing to provide care. Geographical Scope and Current Provision • There are currently 4 Extra Care schemes operating within Darlington, providing a total of 154 units across the borough • The accommodation comprises a mix of Council-owned and social rented tenures, supported by a commissioned regulated care provider • Darlington Borough Council housing operates 3 schemes, and works in partnership with Anchor Housing on additional scheme.

Durham County Council (DCC) are looking to explore the market options for Specialist Supported Housing for People with Complex Needs (Adults and or Young People with Learning Disability / Autism) Durham County Council is seeking to engage with Registered Housing Providers, developers and other market partners, in County Durham, to inform future specialist supported housing/property requirements for people (Adults and or Young People) with complex needs, including: • Autism • Learning Disabilities • Mental Health needs • Behaviours of distress that may result in harm to themselves, others, staff teams or their living environment The Council would welcome views on the opportunities, challenges and practical considerations associated with delivering sustainable, high-quality accommodation that promotes independence, wellbeing and long-term value for money. The accommodation needs required have been informed and influenced by regional and national reports from statutory agencies including Building the Right Support (2015) and Supported housing for people with learning disabilities and autistic people in England (Housing LIN 2023). They have also been shaped by CQC guidance on accommodation scale and local learning from previous specialist developments for complex accommodation provisions.

Cannock Chase, Lichfield, South Staffordshire, Stafford Borough and Tamworth local housing authorities are inviting tenders for the provision of a comprehensive Supported Housing Needs Assessment (SHNA). Stafford Borough Council and Cannock Chase District Council also require the completion of a Supported Housing Strategy which will be delivered once the Needs Assessment has been completed.

This advert describes the requirements Bridgend County Borough Council (the Council) has for an Older Person’s housing related support service. There will be one contract encompassing the following three elements of Service delivery to deliver one seamless Service:  Older Person’s Floating Support in the community  Hospital Discharge Support  Support to Extra Care Schemes According to the most recent Census (2021) the population of Wales is estimated to be 3,107,500. When reviewed most recently in mid-2024, this had increased to 3,187,000. This is mainly as a result of positive net international migration, according to Welsh Government research. People aged 65 years or older were estimated to account for just over a fifth of the total population in Wales in mid-2024 (21.7%, or 693,000 people). The number has increased by 13.2% in the last 10 years, since mid-2014. The number of people aged 75 years or older has increased by just under a quarter during the same period (up 23.7%), from around 275,000 people in mid-2014 to around 340,000 people in mid-2024. There have also been some stark societal shifts over recent years. For example, the estimated number of people living alone and in need of support has been increasing steadily over the last decade. Today, people aged 65 and over make up 47% of single person households and may need additional support with housing related matters. This tender exercise seeks to appoint a support Provider who will deliver a Service offering housing related support to the growing population of vulnerable older people aged 55+. The Service provider will be flexible in accepting referrals for those 50+ should demand for the Service arise, and capacity allow. The Service will develop innovative responses to meet the increased demand and to support people in a different way. The Service will help Service Users maintain their independence in the community, including in the county borough’s Sheltered Accommodation schemes as well as in the three Extra Care schemes. Housing related support enables vulnerable people to sustain their tenancy or home and reduces the need for more intensive and costly support at a later stage. It aims to help people maintain their independence and encourages people to settle back into the community. Support will be solution focussed, aimed at resolving issues and preventing crisis. The Service will assist with the vision of the Housing Support Grant that promotes “A Wales where nobody is homeless and everyone has a safe home where they can flourish and live a fulfilled, active and independent life”. Furthermore, it will support the Council in fulfilling its duties under the Housing (Wales) Act 2014, Social Services and Wellbeing (Wales) Act 2014 and Well-being of Future Generations (Wales) Act 2015. These Services will also assist the Council in meeting the aims and objectives set out in the Council’s Homelessness Strategy 2022-2026, as well as the imminent 2026 – 2030 strategy and subsequent Action Plan. The current strategy highlights that homelessness is consistently increasing in the borough, including those who are 55+. There is also an acknowledgment that increased accommodation units and models of support are necessary. The current homelessness strategy highlights the importance of offering a range of Services and accommodation options to meet the needs of all applicants. This contract period will be for 3 years, commencing on 1st January 2027 with the option to extend for up to 24 months. The financial envelope for the contract will be £500,000 per annum.

At Thirteen, we’ve been working to help improve the lives of people in our neighbourhoods for years. We provide our customers with homes, support and opportunities to grow. We own and manage 35,000 properties across the North East and Yorkshire and offer a home for life, providing housing and support services. We’re here for anyone who needs a home and a helping hand too. We’re the largest housing provider in the North East of England, and amongst the biggest 25 nationally, but we remain locally responsive. We work hard to support communities in the places we have homes to help address the social, economic and environmental issues that matter to our customers and partners. Further information is available on the Group’s website www.thirteengroup.co.uk This tender is for service required (hereinafter “the Service”) to Thirteen Housing Group Limited a registered community and benefit society under number 7522 whose registered office is at Hudson Quay, Windward Way, Middlesbrough, TS2 1QG The purpose of this tender is to provide all interested parties with the opportunity to propose an accurately priced solution for the provision of services– contract title in accordance with the Specification of requirements, terms and conditions of contract. We’re looking for a trusted partner to be appointed as our retained tax advisors for direct and indirect taxes for Thirteen Housing Group and its subsidiaries. You may be asked to undertake Ad-Hoc project work at Thirteens cost. The advice and support you may provide as our retained tax advisor will cover corporation tax, VAT, payroll and employment taxes, stamp taxes and any other tax. You will help Thirteen understand its tax affairs and identify opportunities for tax efficiency through great, easy to understand tax advice and support. You will help Thirteen to meet its regulatory and legal requirements through compliance activities such as the preparation and submission of the corporation tax computations for the entities within the group or you maybe asked to assist with making a disclosure to HMRC.

The Service to be provided by the Provider is the provision of a Housing Support Service, primarily for single people or childless couples who are homeless and may have complex needs, residing in supported, interim accommodation. The Provider will also provide or make partnering arrangements with another organisation to provide a Housing Management Service for the accommodation at specific Premises and where applicable will enter into such associated lease arrangements with the owner landlord of the Premises as may be necessary for this purpose. The Housing Management Service does not form part of this Contract but is required to be delivered in conjunction with the Service. Tenderers can determine whether they will provide this service, or whether they will contract with another organisation to provide this service. How this related Housing Management Service is provided will directly impact upon Council budgets for the provision of homeless services and the amount of government funding available to support these services. The Council looks to maximise the monies available to better assist more Service Users. The specific Premises to support the Housing Support Service must be Specified Accommodation as defined by Law. The manner in which the Provider makes formal arrangements for the lease of the Premises will directly impact upon the Council and may result in higher costs to the Council. In respect of any subsidy shortfall however, while the Council cannot mandate how a Provider arranges their commercial business, the Council seeks to maximise the funds available to it to provide appropriate services and to allow maximum recovery, by the Council from the UK Government, of Housing Benefit paid for Service Users assessed as needing Housing Support Services. To assist the Council to maximise recovery of funds Tenderers would require to arrange that they are either (1) a Housing Association, a relevant body in accordance with Regulation 75H of the Housing Benefit Regulations 2006 as amended and enter into the occupancy arrangement (lease between themselves and the Service Users) or alternatively (2) contract with a third party who is a Housing Association and they would enter into lease arrangements with the Service Users and make separate contractual arrangements directly with the Tenderer. Tenderers should be aware that Charities are also relevant bodies for the purpose of the Housing Benefit Regulations 2006, however arrangements made with a Charity would require to be referred to the Rent Officer who would set the amount recoverable, whereas Housing Association arrangements are not subject to this form of review which allows for greater recovery by the Council.

Somerset Council is developing future options for its housing and homelessness provision. The aim is to establish a more flexible, person‑centred, and solutions‑focused offer that can better meet the diverse and changing needs of residents. This includes strengthening our homelessness prevention approach and expanding opportunities for social prescribing into appropriate accommodation and support pathways. As part of this work, the Council intends to establish a Countywide Framework that brings together previously fragmented services into a more coherent, consistent, and coordinated system. This new model will support improved accessibility, clearer pathways, and more equitable provision across Somerset. We want to move toward a model that enables tailored interventions, promotes independence, and provides responsive support at the right time. Through this market engagement activity, the Council is seeking insight and feedback from providers to help shape a more effective and collaborative system. This engagement also forms part of the wider re‑commissioning programme, where joint ownership, partnership working, and co‑production with providers and stakeholders - including Somerset Council, commissioned service providers, housing partners & referral agencies, Somerset NHS Foundation Trust, Public Health, VCFSE partners, and people with lived experience - will be key elements of the future design (this list is not exhaustive). It is anticipated that any new arrangements would commence on 1st April 2028

The Multiple Disadvantage and Housing Support Service, will work in a streamlined and holistic manner across the area of Sheffield. It will provide holistic and multi-faceted floating support to people who experience multiple disadvantage – officially defined as a co-morbidity of homelessness/housing insecurity, mental health needs, substance use, involvement with the criminal justice system and domestic abuse – often further compounded by additional factors such as trauma, poverty, discrimination and stigma. The integrated service will aim to prevent and tackle multiple disadvantage, whilst recognising the intersectionality and compounding impact of the areas of need outlined above. The service will build on local learning from the Changing Futures programme and aligns with the city’s strategy Coordination from Complexity (2025–2030), consultation findings, and the Alliance Commissioning Vision. It will provide a clear, equitable and trauma-informed offer across three pathways: (1) Young People aged 16–25 (2) Adults aged 25+ (3) Recovery and Co-production (all ages). This contract is being awarded as an alliance contract, which means the Council expects tender responses to be submitted on behalf of groups of suppliers that are able collectively to deliver the Services.

The Authority is inviting tenders for Housing Related Support Services - Lot 3 - Rough Sleeper Services incorporating Part 1- Short Term Resettlement Accommodation and Support Services & Part 2 - Outreach, Engagement and Hub Services. This Tender forms part of the wider Housing Related Services which are being procured separately in further lotted procurement exercise(s) in late summer and autumn 2026.

This Prior Information Notice relates to a Provider Information Event only in relation to a Falkirk Council Framework Agreement for the Provision of Homeless Supported Accommodation, Outreach Tenancy Support and Housing First Services. Please see Section VI below for additional information.

Sheffield City Council is inviting potential providers to take part in a Soft Market Test to help inform the future commissioning of supported accommodation and housing-related support services for young people under 25 who are at risk of homelessness, are homeless, or are rough sleeping. We are particularly interested in hearing from organisations with experience, capacity, or innovative ideas relating to supported housing, accommodation development, move-on options, and support models that help young people achieve positive outcomes in relation to safety, independence, education, training, employment, and sustainable housing. This exercise is not a formal tender or call for competition. However, responses will help the Council understand market capacity, test emerging proposals, explore potential delivery models, and shape any future procurement activity. Providers are encouraged to review the information provided and submit a response through the YORtender portal by Friday 11th September 2026. You are also invited to a Market Engagement Event for this Soft Market Test which will take place via Teams on Wednesday 26th August at 14:00. Join: https://teams.microsoft.com/meet/358353779050815?p=GRdWCkyBZTL9TVHQ6j Meeting ID: 358 353 779 050 815 Passcode: oq9Tq3Ys

Gloucestershire County Council is undertaking this preliminary market engagement exercise to develop a clearer understanding of market capability, capacity and associated limitations in the procurement of a contract for supported accommodation at Trevone House. Estimated contract dates 1st April 2027 to 31st March 2030. Possible extension to 31st March 2032.

The service is jointly funded through the Housing Support Grant (HSG) and the Children’s and Communities Grant (CCG – Families First) and is designed to support individuals and families experiencing financial instability where debt is a primary driver of housing risk, homelessness, or wider family instability. The aim of the service is to prevent homelessness, sustain tenancies, and improve family resilience through hands‑on, needs‑led and practical support delivered via a single lead worker model. This includes financial capability and budgeting support, managing debt by securing viable debt solution options, and addressing housing‑related issues that may impact financial stability or tenancy sustainment. The service is referral‑led, accessed primarily through the Housing Support Gateway, and is specifically designed for individuals and families who do not engage well with appointment‑based or advice‑only services. This includes people who are homeless, living in temporary accommodation, sofa surfing, or experiencing complex needs. The service does not deliver general welfare benefits advice, mandatory reconsiderations or appeals. These functions are delivered through existing commissioned services. An exception applies to Child Disability Living Allowance (DLA), which may be supported under the Families First element of the service only. While the service promotes independence, the Provider must deliver supported actions where vulnerability, complexity or executive‑function barriers prevent individuals from completing tasks independently. The service must take a proactive and preventative approach, supporting individuals to build long‑term financial resilience, reduce debt, prevent homelessness and sustain tenancies. Housing instability and financial instability are often interconnected; therefore, the service must address both areas holistically. Full service requirements will be defined and issued in the tender pack following supplier engagement.

Extra Care Housing services are purpose-built developments designed to enable older people to maintain their independence by having their own front door and tenancy while living within a supportive community environment. These schemes offer opportunities for social engagement alongside access to on-site care and support services. Many Extra Care Housing schemes include facilities such as a bistro, communal areas, and social activities. Each apartment is equipped with an emergency pull-cord system, which alerts the on-site care team should assistance be required. The combination of independent living, social opportunities, and the reassurance of a 24-hour on-site care presence makes Extra Care Housing an attractive option for many older people. Cheshire East Council currently commissions the continuous on-site care provision within four Extra Care Housing schemes across the borough. The current care contracts are due to end on the 31st August 2027 and it is envisioned that tender for future contracts will go live in February 2027.