Results for “IT Support”

This Tender Notice issued by Tai Tarian as a single stage procurement exercise, in accordance with the below-threshold requirements of the Procurement Act 2023. Tai Tarian is seeking to award a Contract to a single Supplier, for Enterprise Network Modernisation & Multi-Site Infrastructure Support. The scope of the Contract requires the Supplier to: - Deliver a modern, secure, multi-site network infrastructure design; - Provide hardware and software recommendations; - Support for multi-VLAN environments; - Replacement of legacy equipment at headquarters and remote sites; - Ongoing technical support; - And a seamless transition with minimal service disruption. Further details of the requirements, including the scope of the Contract and the procurement process, are set out in the Invitation to Tender (ITT) documents.

Bridgend County Borough Council is looking to recommission the care and support provision for 4 Individuals at the Closer to Home (Supported Living) Scheme – Condor’s Rest. The Council is looking to engage with high quality Providers who can demonstrate their experience of delivering specialist and complex care provision within supported living services. This is an opportunity for experienced providers interested in providing specialist and complex care and support to hear from the Council about the upcoming tender opportunity. Providers will be required to work with the Council to implement sustainable and flexible models of support that enable Individuals to live their best lives, and wherever possible to become active members of their local communities. The service must be available 24 hours a day, 365 days per year in line with the assessed needs of Individuals. A Pre-Market Engagement session is planned for BCBC to present the key elements of the planned procurement, to hear about Providers’ knowledge and experience, and to answer questions that Providers may have. Experience of delivering specialist and complex care within Supported Living services will be a pre-requisite. Condor's Rest consists of 4 placements who receive a total of 561 hours of care per week, with a current weekly value of £13,315.49. Please note this is for information purposes only and further Service details will be provided at tender stage.

Caerphilly County Borough Council (CCBC) invites tenders from suitably qualified and experienced contractors for the supply, installation, testing, commissioning, maintenance, and support of structured cabling infrastructure across its corporate estate, schools, educational establishments, operational facilities, and other associated premises throughout the County Borough. The Council relies upon robust, secure, and high-performing network infrastructure to support the delivery of critical public services, digital transformation initiatives, cloud-based applications, telephony systems, building management technologies, and educational technology platforms. As such, the Council requires a contractor capable of delivering both planned and reactive structured cabling services to ensure the continued availability, resilience, and future scalability of its communications infrastructure. The contract will support a diverse property portfolio of more than 300 buildings comprising of 86 schools, offices, depots, civic buildings, leisure facilities, and operational sites, with more than 400 Network Cabinets across these sites, requiring contractors to demonstrate the capability to operate effectively across multiple locations and environments. Emphasis will be placed on minimising disruption to educational activities, public-facing services, and critical Council operations.

The Vale of Glamorgan Council requires the supply of supported local bus services in the Vale of Glamorgan and surrounding areas, as detailed in the accompanying schedules. The Council is tendering for the following supported local bus services: • Service V1 (Llantwit Major – Bridgend) • Service V2 (Llantwit Major - Bridgend) • Service V3 (Cowbridge – Barry) Each service listed above will be tendered on various options for the following operational days/periods. Interested parties are requested to submit prices for each requested on the ‘Price and Specification’ document; please note the tabs at the bottom of each Excel timetable document for various timetable (i.e. Monday to Saturday and Sunday / bank holidays) : - • Monday to Saturday • Good Friday • Any day including bank holidays that may be requested by the Council later. Unless requested by The Council, at a later date, excludes operation on: • Sundays • Bank Holiday Mondays • 25, 26 December (Christmas Day & Boxing Day) • 01 January (New Years Day) • Any special bank holiday or bank holidays in lieu of Christmas Day, Boxing day and New Years Day that fall on a non – normal operational day

This advert describes the requirements Bridgend County Borough Council (the Council) has for an Older Person’s housing related support service. There will be one contract encompassing the following three elements of Service delivery to deliver one seamless Service:  Older Person’s Floating Support in the community  Hospital Discharge Support  Support to Extra Care Schemes According to the most recent Census (2021) the population of Wales is estimated to be 3,107,500. When reviewed most recently in mid-2024, this had increased to 3,187,000. This is mainly as a result of positive net international migration, according to Welsh Government research. People aged 65 years or older were estimated to account for just over a fifth of the total population in Wales in mid-2024 (21.7%, or 693,000 people). The number has increased by 13.2% in the last 10 years, since mid-2014. The number of people aged 75 years or older has increased by just under a quarter during the same period (up 23.7%), from around 275,000 people in mid-2014 to around 340,000 people in mid-2024. There have also been some stark societal shifts over recent years. For example, the estimated number of people living alone and in need of support has been increasing steadily over the last decade. Today, people aged 65 and over make up 47% of single person households and may need additional support with housing related matters. This tender exercise seeks to appoint a support Provider who will deliver a Service offering housing related support to the growing population of vulnerable older people aged 55+. The Service provider will be flexible in accepting referrals for those 50+ should demand for the Service arise, and capacity allow. The Service will develop innovative responses to meet the increased demand and to support people in a different way. The Service will help Service Users maintain their independence in the community, including in the county borough’s Sheltered Accommodation schemes as well as in the three Extra Care schemes. Housing related support enables vulnerable people to sustain their tenancy or home and reduces the need for more intensive and costly support at a later stage. It aims to help people maintain their independence and encourages people to settle back into the community. Support will be solution focussed, aimed at resolving issues and preventing crisis. The Service will assist with the vision of the Housing Support Grant that promotes “A Wales where nobody is homeless and everyone has a safe home where they can flourish and live a fulfilled, active and independent life”. Furthermore, it will support the Council in fulfilling its duties under the Housing (Wales) Act 2014, Social Services and Wellbeing (Wales) Act 2014 and Well-being of Future Generations (Wales) Act 2015. These Services will also assist the Council in meeting the aims and objectives set out in the Council’s Homelessness Strategy 2022-2026, as well as the imminent 2026 – 2030 strategy and subsequent Action Plan. The current strategy highlights that homelessness is consistently increasing in the borough, including those who are 55+. There is also an acknowledgment that increased accommodation units and models of support are necessary. The current homelessness strategy highlights the importance of offering a range of Services and accommodation options to meet the needs of all applicants. This contract period will be for 3 years, commencing on 1st January 2027 with the option to extend for up to 24 months. The financial envelope for the contract will be £500,000 per annum.

This service specification applies to a 5 unit direct access accommodation for women and children who need a safe place to live as a result of having experienced domestic abuse and/or sexual violence. Male children accompanying a victim who are over the age of 16 are unable to be accepted. The aim of this service is to provide safe, secure, direct access to temporary accommodation in a confidential location in the Vale of Glamorgan. The service also offers support and information to women, in order to enable them to gain or maintain the skills and confidence they need to be able to live independently. The service will provide flexible housing related support to a maximum of 5 victims and their children in a temporary accommodation project. The provider will be expected to provide a flexible model of support which is tailored to meet individual needs. The service working with individual service users involves a tailored support plan that best meets their needs. The plan focuses on both practical and emotional issues, in order that each service user has the best opportunity of living independently as a member of their community. The service will work with the service user to develop that person’s capacity to live independently in accommodation.

This service specification applies to a 50-unit housing related floating support service to be delivered for clients experiencing enduring mental health problems. The aim of this project is to provide floating support for mental health clients by providing assistance to access information, advice, support and resources to enable them to make informed choices. The service will provide flexible housing related support to a minimum of 50 individuals. The provider will be expected to provide a flexible model of support which is tailored to meet individual needs. The service working with individual service users involves a tailored support plan that best meets their needs. The plan focuses on both practical and emotional issues, in order that each person has the best opportunity of living independently as a responsible member of their community. The service will work with the service user to develop that person’s capacity to live independently in accommodation or sustain his/her ability to do so. While service users will have a variety and individual intensity of need, there is an expectation that support services will over time be reduced as service users achieve higher levels of independence. Therefore, support provision must be needs led, outcome focused and time scaled. The management of the property must not constrain the freedoms of the service user beyond those associated with the normal legal terms of occupancy agreements. The support provider will be responsible for monitoring all aspects of the services provided through the project.

7. Short description of requirement The client requires a compliant DPS Framework to deliver a wide variety of Rural Support services and engage with suppliers in an evolving sector. To support the priorities the most suitable solution is the creation of the Rural Support Dynamic Purchasing System. The DPS will be accessible for 4 years with supplier applications being accepted throughout its duration. It is expected that the DPS will be established around the end of September 2024, and call-off contracts will begin via mini-competition shortly after. Acknowledging the breadth of work that the Welsh Government procures from the rural sector, 3 categories have been identified to meet our requirements: Category 1 – Rural Support Programme and Project Support Services (including grant support services) Category 2 – Rural Support Advice and Technical Services Category 3 – Rural Support Engagement Services Specialist areas where these support services may be required include, but are not limited to: - Rural Communities - Agricultural production - Sustainable land management - Nutrient management and soils - Carbon Assessment - Agricultural diversification - Woodland and forestry - Horticulture production - Animal health and welfare - Food and rural supply chains - Innovation and technology - Natural resources added value supply chains - Rural infrastructure and services - Waste management - Resource efficiency and circular economy - Disease control measures and surveillance - ICT development and support

Pembrokeshire County Council (PCC) and on behalf of the Hywel Dda University Health Board are issuing a tender for a Dynamic Purchasing System for Supported Living Services comprising of both Community and Household Care and Support. The approximate Hywel Dda University Health Board contract value and approximate Housing Related Support Grant contract value has been included within this notice. The value provided is per annum.

The service is jointly funded through the Housing Support Grant (HSG) and the Children’s and Communities Grant (CCG – Families First) and is designed to support individuals and families experiencing financial instability where debt is a primary driver of housing risk, homelessness, or wider family instability. The aim of the service is to prevent homelessness, sustain tenancies, and improve family resilience through hands‑on, needs‑led and practical support delivered via a single lead worker model. This includes financial capability and budgeting support, managing debt by securing viable debt solution options, and addressing housing‑related issues that may impact financial stability or tenancy sustainment. The service is referral‑led, accessed primarily through the Housing Support Gateway, and is specifically designed for individuals and families who do not engage well with appointment‑based or advice‑only services. This includes people who are homeless, living in temporary accommodation, sofa surfing, or experiencing complex needs. The service does not deliver general welfare benefits advice, mandatory reconsiderations or appeals. These functions are delivered through existing commissioned services. An exception applies to Child Disability Living Allowance (DLA), which may be supported under the Families First element of the service only. While the service promotes independence, the Provider must deliver supported actions where vulnerability, complexity or executive‑function barriers prevent individuals from completing tasks independently. The service must take a proactive and preventative approach, supporting individuals to build long‑term financial resilience, reduce debt, prevent homelessness and sustain tenancies. Housing instability and financial instability are often interconnected; therefore, the service must address both areas holistically. Full service requirements will be defined and issued in the tender pack following supplier engagement.

Cardiff Council is preparing to recommission Young Persons Accommodation and Support Services and is issuing this notice to update the market on its intentions for the forthcoming procurement. Consultation and engagement activity has already informed the proposed service model, and the purpose of this notice is to provide potential bidders with advance information on the anticipated contract Lots, values, timetable and market event arrangements. Background and Purpose The Council is seeking to recommission an integrated model of housing-related support for young people aged 16 to 24 who are homeless, at risk of homelessness, or moving on from care. The proposed model is intended to strengthen prevention, improve pathway flow, provide flexible accommodation and support options, and respond to increasing levels of complexity and need among young people. The future services will support the Council’s statutory duties under relevant housing and social care legislation and will align with Cardiff’s Housing Support Programme Strategy, Corporate Parenting Strategy and wider commitments to preventing homelessness and improving outcomes for vulnerable young people. Proposed Contract Lots The Council anticipates tendering three separate contract Lots: Lot 1 - Advice and Prevention, including early intervention, mediation and family support, and recruitment and management of supported lodgings placements. Approx. £350,000 per annum (includes payments to those offering supported lodgings placements). Lot 2 - Supported Accommodation for young people within identified provision, flexible support for young people with varying levels of need and provision of move-on floating support. Approx. 110 units of accommodation; mix of hostels, smaller houses of multiple occupancy, dispersed provision and housing first. Approx. £2,900,000 per annum Lot 3 - Supported Accommodation for young people within identified provision, flexible support for young people with varying levels of need and provision of move-on floating support. Approx. 110 units of accommodation; mix of hostels, smaller houses of multiple occupancy, dispersed provision and housing first. Approx. £2,900,000 per annum The values stated above are indicative and subject to final approval, confirmation of available funding, affordability within approved budgets and the final procurement documentation. Management of Accommodation For Lots 2 and 3, the Council is commissioning the support element only. The Council will provide a property schedule with the tender documentation, setting out the accommodation provision available for use. Successful tenderers will be responsible for entering into the necessary agreements with landlords for those properties and for delivering associated housing management duties. This will include setting rental charges and claiming the appropriate rental income, where applicable, to offset eligible housing management and accommodation-related costs. Contract Duration The proposed contracts are expected to commence on 1 April 2027 for an initial term of five years, with the option to extend for up to a further two periods of 12 months each, giving a maximum possible contract term of seven years.

Cardiff University requires a peer support platform available 24/7 for students to receive and deliver wellbeing support. This platform needs to be available 24/7, professionally moderated with effective safeguarding procedures. This needs to accessible to our students both in Cardiff and in our international bases and placements. There is also a potential need for counselling provision that is multi-lingual (including Welsh) and available both nationally and internationally on a pay per session basis.

UK1 - Pipeline Notice This relates to a framework (the Framework) under which Wrexham County Borough Council intends to deliver Emergency Short Care Staff on behalf of Wrexham County Borough. Wrexham County Borough Council invites tender submissions (each a Tender) from suitably experienced and qualified Providers (each a Provider) in connection with the Framework. Once operational the Framework will be used by WCBC to award individual contracts/service orders. In order to deliver the programme of services in a timely and co-ordinated manner, Wrexham County Borough Council is seeking to appoint a number of Providers to the Framework. Once suitably qualified Providers have been appointed to the Framework, Wrexham County Borough Council will commission services in accordance with the Call-off procedure

Generic Floating Support to prevent Homelessness. To include; People over 55 yrs with support needs; People with learning disabilities; People with physical disabilities; People with chronic illness and floating support to the Penarth Extra Care Scheme. This service specification applies to a 180-unit floating support service delivering flexible housing related support to a Generic client group in the Vale with the aim of preventing homelessness. The aim of this project is to provide housing support to improve outcomes for people at risk of homelessness to access information, advice, support and resources to enable them to make informed choices. The service working with individual service users involves a tailored support plan that best meets their needs. The plan focuses on both practical and emotional issues, in order that each person has the best opportunity of living independently as a responsible member of their community. The service will work with the service user to develop that person’s capacity to live independently in accommodation or sustain his/her ability to do so. While service users will have a variety and individual intensity of need, there is an expectation that support services will over time be reduced as service users achieve higher levels of independence. Therefore, support provision must be needs led, outcome focused and time scaled. The support provider will be responsible for monitoring all aspects of the services provided through the project. This service also aims to provide Crisis support in a timely manner for individuals that require urgent support to prevent homelessness.

The purpose of this ITT is to re open the existing Framework to fulfil requirement for Lot 3 Any Support around Babies, Children, Young People and Families, may include but not limited to: Sessional Support staff/Support Workers/Community projects/Residential workers. Powys County Council has established an approved provider framework for the provision of a range of support services for Babies, Children, Young People and families, in and around the county of Powys and will reopen to invite additional suppliers to tender for requirements under Lot 3. The Council is seeking expressions of interest from providers who are suitably qualified and experienced to deliver a wide range of support services. These can range from statutory assessments to holistic therapies, and the Council is looking for a comprehensive and wide-ranging list of support services, including but not limited to the following: Lot 3 - Any other support provision around Babies, Children, young people and families, such as: Sessional Support staff/Support Workers/Community projects/Residential workers. The list is not exhaustive, providers may only be able to do one of the assessments listed. The open framework agreement is being procured in accordance with Section 15 of the Procurement Act 2023. It relates to a Light Touch Contract as defined under Section 9 of the Procurement Act 2023 and governed by the Procurement (Wales) Regulations 2024. The Council is awarding a framework, which allows flexibility while complying with Treaty principles of transparency and equal treatment of providers.

Carmarthenshire County Council is developing a Framework for the provision of Domiciliary Support within the County of Carmarthenshire. The Framework will be inclusive of services to older people, younger adults with physical disability and adults living with dementia.

Wales & West Utilities (WWU) seeks to procure a Data Advisory Services partner capable of providing expert, independent, and actionable guidance across data strategy, governance, analytics, architecture, and emerging technologies. The partner must deliver trusted, vendor neutral advisory services that support IT, Cyber, Risk, Asset, and Business functions in making evidence based decisions and maturing WWU's data capabilities. WWU is continuously modernising its IT and data landscape and requires a research and advisory partner to support. WWU currently has a partner providing these services, however this tender is driven by the need to reengage with the market after many years since its last tender. − Data governance improvements − Data driven decision making • Technology roadmap planning • Benchmarking against industry standards • Cyber risk and compliance alignment • Adoption of modern data platforms and architectures − Subject Matter Expertise in CIO levels, Cyber, IT Vendor Management and Architecture and toolkits to support these functions − Access to domain specific conferences

Market Engagement Event for Housing Related Support Service for Survivors of Domestic Abuse

Children’s Services Residential 2026 The service to be provided is residential care for Children or Young People (CYP) aged 11-17 (with the option to vary if demand dictates), within four of Cardiff Council-owned children’s home, placed after an assessment of their needs by Cardiff Council. These services will be provided in a manner that best safeguards and promotes the welfare of the Child or Young Person in respect of whom the Services are provided. Children and young people will need to be supported using the Trauma Recovery Model and by employing an approach that is strengths based, and person centred. The Provider will work with individuals to achieve positive outcomes in line with their assessed needs and to meet the expectations of the Child or Young Person. Acknowledging that each provider must work within the parameters of an individual Child or Young Person’s care and support plan, this is an outcome focused service, where the delivery of outcomes important to each individual Child or Young Person in a rights-based approach, are monitored for quality.

The Council is seeking to engage with the market in advance of a forthcoming procurement for a Children and Young People’s Care and Support Services Framework. This engagement aims to gather feedback from providers on the proposed scope, structure and operation of the framework, which will support the flexible commissioning of services including early help, family support, community-based provision and specialist interventions. The framework may also be used to support young people transitioning into adulthood. Providers are invited to participate in market engagement events and provide feedback to help shape the development of the tender approach, including lot structure, call-off arrangements, and how best to support a transparent and sustainable approach to pricing and service delivery. Market engagement sessions will be held via Microsoft Teams in one-hour time slots on the following dates: Tuesday 21 July: • 09:30 – 10:30 • 10:30 – 11:30 • 11:30 – 12:30 • 12:30 – 13:30 Wednesday 22 July: • 09:30 – 10:30 • 10:30 – 11:30 • 11:30 – 12:30 • 12:30 – 13:30 • 13:30 – 14:30 • 14:30 – 15:30 • 15:30 – 16:30 Thursday 23 July: • 10:30 – 11:30 • 11:30 – 12:30 • 12:30 – 13:30 Monday 27 July: • 09:30 – 10:30 • 10:30 – 11:30 • 11:30 – 12:30 • 12:30 – 13:30 Wednesday 29 July: • 13:00 – 14:00 • 14:00 – 15:00 • 15:00 – 16:00 A briefing paper will be circulated in advance of the sessions. Time slots will be allocated on a first come, first served basis. To request a place, providers should submit their preferred dates and times (in order of preference) to [email protected].