Results for “IT Support”

Please respond via - https://atamis-2198.my.site.com/s/Welcome The contracting authority is undertaking preliminary market engagement in relation to an anticipated services contract for the provision of a managed CCTV, Automatic Number Plate Recognition (ANPR) and radar service across its estate. The requirement is expected to include business‑as‑usual operation, maintenance and support of existing systems, planned and reactive maintenance, monitoring of system health and performance, lifecycle and obsolescence management, and associated software and licensing. The scope may also include the supply, installation and replacement of equipment where required to support service continuity, resilience and compliance; however, the principal object of the future contract is the ongoing delivery of managed services rather than the execution of construction works. This preliminary market engagement is being conducted to inform the contracting authority’s understanding of market capability, delivery models and commercial approaches. Participation does not form part of any formal procurement process and does not place the contracting authority under any obligation to commence a procurement or to adopt any particular approach.

Advert – Older Persons Housing Related Support Services This advert describes the requirements Bridgend County Borough Council (the Council) has for an Older Person’s housing related support service. The contract will consist of the following two elements of service delivery to deliver one seamless service:  Older Person’s Floating Support in the community &  Support to Extra Care Schemes According to the most recent Census (2021) the population of Wales is estimated to be 3,107,500. When reviewed most recently in mid-2024, this had increased to 3,187,000. This is mainly as a result of positive net international migration, according to Welsh Government research. People aged 65 years or older were estimated to account for just over a fifth of the total population in Wales in mid-2024 (21.7%, or 693,000 people). The number has increased by 13.2% in the last 10 years, since mid-2014. The number of people aged 75 years or older has increased by just under a quarter during the same period (up 23.7%), from around 275,000 people in mid-2014 to around 340,000 people in mid-2024. There have also been some stark societal shifts over recent years. For example, the estimated number of people living alone and in need of support has been increasing steadily over the last decade. Today, people aged 65 and over make up 47% of single person households and may need additional support with housing related matters. This tender exercise seeks to appoint a support provider who will deliver a service offering housing related support to the growing population of vulnerable older people aged 55+. The service provider will be flexible in accepting referrals for those 50+ should demand for the service arise, and capacity allow. The service will develop innovative responses to meet the increased demand and to support people in a different way. The service will help Service Users maintain their independence in the community, including in the county borough’s Sheltered Accommodation schemes as well as in the three Extra Care schemes. Housing related support enables vulnerable people to sustain their tenancy or home and reduces the need for more intensive and costly support at a later stage. It aims to help people maintain their independence and encourages people to settle back into the community. Support will be solution focussed, aimed at resolving issues and preventing crisis. This contract period will be for 3 years, commencing on 1st January 2027 with the option to extend for up to 24 months. The service will assist with the vision of the Housing Support Grant that promotes “A Wales where nobody is homeless and everyone has a safe home where they can flourish and live a fulfilled, active and independent life”. Furthermore, it will support the Council in fulfilling its duties under the Housing (Wales) Act 2014, Social Services and Wellbeing (Wales) Act 2014 and Well-being of Future Generations (Wales) Act 2015. The estimated value of this contract will be around £411,000 per annum. However, the estimated value is subject to market feedback and review, so this could change at the point of the formal Invitation to Tender.

The provision of a Generic Homeless Housing Support at Emergency Accommodation. This service will work with individuals residing in the Local Authority's emergency accommodation and support them to have the capability, independence, skills, and confidence to access and maintain a secure and suitable home.

Wales and West Utilities (WWU) has a requirement for the provision of application support for a wide range of SAP systems and for the support of a wide range of additional applications. These applications are used by approximately 2000 users that are based across the whole of Wales and the South-West region. The base of operations for the support is Celtic Springs Business Park, Newport, South Wales. The below is a list of the overarching requirements. ITIL based application management and support. Operational Technology (OT) & Industrial Control Systems (SCADA etc ). Asset Management & Field service Operations (dispatch/works order management and mobile field applications ). Geographic Information Systems (GIS, including mobile). Customer, Connections & Market-Facing Systems (SAP CRM/C4C). Enterprise & Corporate Systems (ERP / HR / Finance - SAP S/4, SuccessFactors, Concur etc). Planning, Engineering & Network Design. Data, Analytics & Decision Support (SAP BW4Hana, MS Fabric, MS power BI etc). Integration, Middleware & Interfaces (SAP Integration suite, Webmethods etc). Safety, Compliance & Risk Management Systems (SAP GRC, SSO). Cyber Security & Identity (IT & OT) (CAF/NIS, IAM etc).

The services are for adults with learning disabilities living independently in self contained flats within the community. There are three supported housing schemes in Torfaen that will fall under this contract, Clos Y Fran, Somerton House and Ty'r Hen Ysgol. Each contract will comprise of an agreed number of block hours and also a sleep-in member of staff at each scheme. The tender will be structured to allow any one provider to bid for one, two or all three of the contracts but only able to deliver a maximum of two of the available contracts.

Daw’r ‘Cytundeb Tai â Chefnogaeth Gogledd Cymru’ rhanbarthol presennol i ben ar 31 Mawrth 2027.Bydd Cyngor Sir Ddinbych yn gweithredu fel y ‘Corff Arweiniol’ / ‘Comisiynydd Arweiniol’ (yn gweithredu ar ran: Bwrdd Iechyd Prifysgol Betsi Cadwaladr; Cyngor Bwrdeistref Sirol Conwy; Cyngor Gwynedd; Cyngor Sir Dinbych; Cyngor Sir y Fflint; Cyngor Sir Ynys Môn a Chyngor Bwrdeistref Sirol Wrecsam (‘y Partneriaid Comisiynu’)) ar y Gwahoddiad i Dendro (ITT) ar gyfer ‘Cytundeb Tai â Chefnogaeth Gogledd Cymru (2027)’ rhanbarthol newydd a fydd yn dechrau ar 1 Ebrill 2027.Bydd ‘Cytundeb Tai â Chefnogaeth Gogledd Cymru (2027)’ yn canolbwyntio ar brif egwyddorion Tai â Chefnogaeth a bydd yn ceisio hyrwyddo cefnogi unigolion i fyw mor annibynnol â phosibl.Yn yr amser cyn cyhoeddi’r ITT, bydd y Partneriaid Comisiynu yn cynnal ‘Cyfarfod â’r Prynwr’ a sesiynau ymgynghori / ymgysylltu eraill gyda darparwyr Tai â Chefnogaeth. Cyhoeddir manylion y rhain, ynghyd â manylion sut i gofrestru i fynychu'r sesiynau, ar wefannau ‘Gwerthwch i Gymru’ a ‘Dod o Hyd i Dendr’, a thrwy rwydweithiau lleol maes o law. NODWCH: Mae'r digwyddiad Cwrdd â'r Prynwr cyntaf wedi'i drefnu ar gyfer dydd Llun 8 Mehefin 2026 rhwng 1300 a 1500. Cynhelir y digwyddiad hwn drwy weminar ar-lein. I dderbyn gwahoddiad i'r digwyddiad hwn, anfonwch e-bost at cydweithredfagogleddcymru@sirddinbych.gov.uk The current regional ‘North Wales Supported Living Agreement’ ends on 31st March 2027.Denbighshire County Council will act as the ‘Lead Body’ / ‘Lead Commissioner’ (acting on behalf of: Betsi Cadwaladr University Health Board; Conwy County Borough Council; Cyngor Gwynedd; Denbighshire County Council; Flintshire County Council; Isle of Anglesey County Council and Wrexham County Borough Council (‘the Commissioning Partners’)) on the Invitation to Tender (ITT) for a new regional ‘North Wales Supported Living Agreement (2027)’ that will commence on 1st April 2027.The ‘North Wales Supported Living Agreement (2027)’ will focus on the main principles of Supported Living and will seek to promote supporting individuals to live as independently as possible. In the time leading up to the issue of the ITT the Commissioning Partners will hold ‘Meet the Buyer’ and other consultation / engagement sessions with providers of Supported Living. Details of these, along with details of how to register to attend the sessions, will be published on ‘Sell2Wales’ and ‘Find a Tender’ websites, and via locally established networks in due course. NOTE: The first Meet the Buyer event is scheduled for Monday 8th June 2026 between 1300 and 1500 hours. This event will be held via an online webinar. To request an invitation to this event please email northwalescollaborative@denbighshire.gov.uk Bydd ystyriaeth ar gyfer penodi i'r fframwaith yn cael ei roi i ddarparwyr gofal cartref sydd wedi'u cofrestru gyda Arolygiaeth Gofal Cymru (AGC) sy'n darparu, neu'n bwriadu darparu, gwasanaethau tai â chefnogaeth ledled Gogledd Cymru, gan gynnwys plant, pobl ifanc neu oedolion sy'n byw yn eu cartrefi eu hunain. Consideration for appointment to the framework will be given to domiciliary care providers that are registered with Care Inspectorate Wales (CIW) who are delivering, or intend to deliver, supported living services across North Wales, including children, young people or adults living in their own homes.

The Council seeks suitably experienced and competent Contractors to tender to be awarded on to a Framework Agreement for Accommodation and Support for Living a Good Life (Supported Living/Supported Housing) (the “Services”) across the County of Powys.

The Office of the Future Generations Commissioner for Wales is seeking to appoint a political monitoring and public affairs service provider for a period of three years. This contract comes at a significant moment in Wales’ political landscape, as the Senedd evolves into a larger legislature. This development will create a more dynamic and vibrant political ecosystem, requiring enhanced monitoring, insight, and engagement to ensure the Commissioner remains well-informed and able to respond effectively. The Commissioner’s role spans a wide range of policy areas, reflecting the breadth of the Well-being of Future Generations (Wales) Act. The Office provides advice, guidance, and challenge to public bodies at both national and local levels, and engages proactively with political stakeholders, institutions, and partners across Wales. In this context, the appointed provider will play a critical role in supporting the Office to navigate political developments, identify risks and opportunities, and strengthen its strategic engagement. Scope of the work 1. Political Monitoring The provider will deliver a comprehensive and responsive political monitoring service, including: Timely updates on upcoming and ongoing Senedd business, including plenary sessions, debates, and statements, with a focus on issues relevant to the Well-being of Future Generations Act and the Commissioner’s priorities and missions. Rapid, reactive communication on significant political developments as they arise (from Senedd and Welsh Government). Monitoring and reporting on the activities of public bodies in relation to the Act and the Commissioner’s priorities. Analysis and assessment of political decisions, including how they are made and their potential implications for the Commissioner’s work. Identification and escalation of relevant Senedd Committee activity, ensuring that key information is shared with the Commissioner in a timely and accessible manner. 2. Senedd Engagement The provider will support structured and proactive engagement between the Commissioner and the Senedd, including: Organising up to five breakfast or policy briefing events annually with Members of the Senedd, aligned with the Commissioner’s priority areas. Please note, your proposal should set the budget and format for these. Identifying and coordinating opportunities for engagement through an annual “Y Farchnad” opportunity and other Senedd-based platforms. 3. Public Affairs The provider will support broader public affairs activity, including: Coordinating the Commissioner’s attendance and participation at Autumn and Summer Party Political Conferences, including: Securing passes and access Identifying and arranging relevant meetings and side events Providing logistical and strategic support as required The successful provider will demonstrate a strong understanding of the Welsh political landscape, excellent analytical capability, and the ability to provide clear, timely, and actionable insight to support the Commissioner’s statutory role. We invite you to share the range of other services you offer that can support our broader public affairs activity – this should be clear if this is included in the budget allocation or will incur additional charge.

Provide a pilot service during the summer school holidays to assess and allocate additional support for children of full-time school age with emerging or identified Additional Learning Needs (ALN) to enable their attendance at childcare. Enabling parent/carers to work, attend education or participate in training.

The Council is aiming to provide a suite of educational qualifications in addition to what they provide at the Educated Other Than AT School (EOTAS) provision that shall offer practical work life experience to the Council’s most vulnerable children in EOTAS and mainstream children, so they have every opportunity to achieve qualifications that support them into the wider world of work or a college pathway. Courses can include technical and vocational qualifications. Qualifications and courses can range from entry level upwards, from accredited to non-accredited. The courses will be delivered from a mixture of the new Centre for Skills for Learning in Pontllanfraith and external provision depending on the course provision. The Contract will consist of three (3) lots as set out immediately below: Lot 1 – Construction Lot 2 – Hair and Beauty Lot 3 – Digital Skills Full details can be found in the ITT Providers can tender for one or more lots Bidder(s) interested in attending the Market Engagement event on Tuesday 19 May 2026 must email procurement@caerphilly.gov.uk by 17:0 hrs, Friday 15 May 2026.

7. Short description of requirement The client requires a compliant DPS Framework to deliver a wide variety of Rural Support services and engage with suppliers in an evolving sector. To support the priorities the most suitable solution is the creation of the Rural Support Dynamic Purchasing System. The DPS will be accessible for 4 years with supplier applications being accepted throughout its duration. It is expected that the DPS will be established around the end of September 2024, and call-off contracts will begin via mini-competition shortly after. Acknowledging the breadth of work that the Welsh Government procures from the rural sector, 3 categories have been identified to meet our requirements: Category 1 – Rural Support Programme and Project Support Services (including grant support services) Category 2 – Rural Support Advice and Technical Services Category 3 – Rural Support Engagement Services Specialist areas where these support services may be required include, but are not limited to: - Rural Communities - Agricultural production - Sustainable land management - Nutrient management and soils - Carbon Assessment - Agricultural diversification - Woodland and forestry - Horticulture production - Animal health and welfare - Food and rural supply chains - Innovation and technology - Natural resources added value supply chains - Rural infrastructure and services - Waste management - Resource efficiency and circular economy - Disease control measures and surveillance - ICT development and support

Pembrokeshire County Council (PCC) and on behalf of the Hywel Dda University Health Board are issuing a tender for a Dynamic Purchasing System for Supported Living Services comprising of both Community and Household Care and Support. The approximate Hywel Dda University Health Board contract value and approximate Housing Related Support Grant contract value has been included within this notice. The value provided is per annum.

Refresh of current Framework. Services for individuals with a learning disability and or Mental Health inclusive of Autism, Substance Use, Complex Needs and behaviours, Physical Disabilities and Sensory Impairment

Powys County Council is seeking to commission a not-for-profit children’s residential service provider to provide two high quality placements for children looked after at a registered children’s home owned by Powys County Council. The property is a two-placement, registered children’s home and is CIW, fire safety, and Environmental Health compliant.

Cardiff Council is committed to commissioning Financial Independence Support Services to assist vulnerable adults who have been assessed by Cardiff Council Adult Social Services as requiring support with managing their financial responsibilities. This need is based on an individual’s mental capacity, impairment and an inability to manage their own financial affairs, or risk of financial exploitation. Cardiff Council is seeking to understand the market from providers who are committed to providing Independent Financial Support Services that meet the needs of vulnerable adults. The Provider is to provide expert independent advice, information, practical help and statutory support to vulnerable Individuals, who have care and support needs for which Cardiff Council is Commissioning a care and support package to meet their agreed outcomes, on Individual financial management and day-to-day money matters. The service will promote the financial independence and security to Individuals identified by Adult Social Care Teams and will have the capacity to meet individuals face to face that is suitable to the individual in receipt of the service. Nb. It is ESSENTIAL the provider can support and meet all the identified needs and services as listed below. The Independent Financial Support Services are for: • Adults with a learning Disability • Adults with Autism • Adults with Neurodiverse Needs • Adults with Mental Health Issues and Substance Misuse • Older People With or without dementia • Adults with a physical and or Sensory Impairment The purpose of the service is to provide a range of quality, personalised Independent Financial Support Services to Adults who: • Lack capacity to manage financial matters • Have Identified Safeguarding concerns and outcomes. • Has Deteriorated in their ability to manage their own Individual finances based on a Mental Capacity Assessment. • Live in a care home facility • Are vulnerable to exploitation The levels of Support will be identified via an Individuals Care and Support Assessment, in line with the Social Services Wellbeing (WALES) Act 2014, completed by Cardiff Council Adult Services Social Worker Team. We are seeking organisations who are specialist in delivering the legal, financial, and advise services. Providers must have the capacity and qualified expertise to deliver the following core requirements, including but not limited to: • Court Of Protection • Lasting Power of Attorney (LPA) • Lasting Power of Attorney (LPA) – Advice • Appointee Advice • Appointeeship • Will & Trust Advice • Will & Trust Trusteeship • Motability Access Support • Financial Advice • Providing Face to Face Personal advise and Support The Provider will have in place well trained Officers who are qualified and trained to a high level of education in understanding: • Safeguarding, • Mental Capacity Act, • Money Matters and • Department of Working Pensions (DWP) / Universal Credit etc. The Provider will have the resources to implement a dedicated Online platform, for Cardiff Council ‘Social Worker Only’ Referral form, that is designed to ensure all required data is made available to the Provider to ensure a smooth application and speedy implementation of the services requested. The Provider is required to have a central office located in the Cardiff area, that is accessible to all service users. The Office is to be open to the service users Monday to Friday 52-weeks of the year, except for Bank Holidays.

Cardiff Council is seeking to understand the market from providers who are committed to promoting services that meet the needs of, and promote and maintain the independence and inclusion of, older people and vulnerable adults who may have dementia, other forms of cognitive impairment, physical and sensory impairment and or mobility issues, whose needs will range from targeted individual support to complex needs. Extracare and Supported Living recognises that all older people and vulnerable adults, regardless of the level or type of care need, are able to make choices about how to live their lives. These services enable individuals to live as independently as possible. Care and support is personalised and outcome focused. The vision is for a locality approach based on the benefits of care services working closely with preventative services, community health and social work teams, community hubs and primary care clusters to achieve the best preventative and care outcomes for people. Extracare and Supported Living takes into consideration specialist requirements for people who may be presenting with other care and support needs such as dementia, other forms of cognitive impairment and physical/sensory/mental impairment. The extent of the services provided are dependent on the varying needs of the individuals and their outcomes, which are identified through their initial and ongoing care and support wellbeing assessments. The services provision is based on services delivered to meet different levels of outcomes. Individuals who receive the services are: • Older people generally aged 55 and over • Older and Younger adults with a physical/sensory/mental impairment • People with Dementia or other forms of cognitive impairment The service is to provide individuals with the opportunity to live their lives independently, better manage and/or improve their physical and mental health, improve their overall quality of life, self-esteem and increase their independence. Extracare and Supported Living, in this instance, describes a range of housing and support options which can be defined as: • When an older person or vulnerable adult rents somewhere to live and receives Personal Domiciliary Care and Support from a domiciliary support provider based on site that is not the owner/landlord of the accommodation. Extracare and Supported Living is generally where a group of flats are situated in the same block or proximity. People living in these properties can receive care and support hours targeted to their specific needs, whilst also benefitting from the background support on site. The Care and Support Service provider will provide some housing management functions for some of the schemes and will enter into formal agreements with the landlords, setting out roles and responsibilities of each. Below are details of the extracare and supported living schemes in Cardiff included in these services. The Providers develop a presence in the local community, building up links with community groups, networks and individuals to access community benefits and opportunities for the people who use the service. Extracare Schemes Llys Enfys A total of 102 self-contained flats. Mix of 1 bedroom and 2 bedrooms Of which 68 flats for extracare which include:  7 flats for older people with memory loss or dementia  8 flats for disabled young adults  2 flats for Respite/Reablement service (rental and associated costs by the Council) 34 flats are considered to be sheltered for older people and the services are not required to be delivered to those tenants residing in these 34 flats. Plas Bryn 40 self-contained flats. Mix of 1 bedroom (27) and 2 bedroom (13) All extracare older people. Llys Y Goetre 60 self-contained flats. Mix of 1 bedroom and 2 bedroom including 10 flats used for Step -Up/Down service. Supported Living Schemes Dol-Yr-Hafren 15 self-contained flats 14 x 1bedroom and 1 x 2bedroom used as a respite flat. Older people/people with physical/sensory impairment/degenerative health conditions Cwrt Hir 13 self-contained 1 bedroom flats and 3 self-contained bungalows. Older people and people with physical disability, sensory impairment Core Service Requirements The Council expects the service to meet the range of care and support needs of all individuals, i.e. for those whose care and support needs are complex, such as those with dementia, other forms of cognitive impairment and physical/sensory/mental impairment and for those whose needs are less extensive though equally significant. On-site care and support teams at the schemes will provide the service. A minimum amount of personal domiciliary care hours will be required each week in each of the scheme. Domiciliary care will be delivered 24 hours a day, 365 days a year. The hours required will vary with the needs of individuals, identified through assessment and the Council’s eligibility criteria. Day Hours - Care and support will be delivered between the hours of 7.00am to 11.00pm and are concerned with assisting the individual with personal care needs, together with attention to their general comfort and wellbeing. Waking Night - It is anticipated that there will be a need for a wake-in provision which will be between the hours of 11.00pm to 7.00am, 365 days a year. This requirement will be subject to change depending on the prevailing needs of individuals. Sleep In – If there were to be an identified need, the service may require a sleep in member of staff at a scheme to be available, as and when required. The sleep in applies for the hours 11.00pm to 7.00am 365 days a year. At Llys Y Goetre, the purpose of the step-down flats is to build a bridge between hospital and home by supporting people to recover and resume independent living. The use of the step-down flats will be confined to individuals who no longer require acute care in hospital but would benefit from a period of ongoing targeted, social care intervention. This will also support a reduction in delayed transfers of care from hospital. Additionally, the flats can be used as intervention to prevent people being admitted to hospital and respite. The Provider will be required to have capacity and flexibility to allow for emergencies that arise for the Council, individuals, and care staff, to ensure that calls are delivered as required in the care and support plan. The Provider will be required to respond to the immediate care and support needs of those returning to their homes following a hospital stay. Care and Support Services are required to be delivered in accordance with the regulatory requirements of the Regulation and Inspection of Social Care (Wales) Act 2016 (‘RISCA’) and its regulations including The Regulated Services (Service Providers and Responsible Individuals) (Wales) (Amendment) Regulations 2019.

Provision of third line support and profession services. please note this requirement is indictive only and is being provided for market transparency, policy decisions on requirements and funding have not been confirmed.

Advice and advocacy service for victims of hate crime across Wales Please note this requirement is indictive only and is being provided for market transparency, policy decisions on requirements and funding have not been confirmed

Google Cloud Engineering managed support services

Oracle Technical Support Services (On Prem and Cord Renewal)