Results for “IT Support”

NHS Greater Glasgow and Clyde requires the delivery of a comprehensive interpreting service to support the current and future needs of the Health Board.

This Challenge presents an exciting opportunity to make a positive difference in protecting children in Scotland from harm, an area of the highest priority for the Scottish Cabinet and partners. Scotland’s child protection system relies on Inter-Agency Referral Discussions (IRDs) to make timely safeguarding decisions for children (over 17,000 IRDs took place during 2024-25). IRDs are effective and work well as a process, however they are currently supported by fragmented IT systems, manual processes and localised records. This results in duplication, delays, and barriers to information sharing across agencies and local authorities. These inefficiencies increase administrative burden, reducing time available for direct support to children and families. The Scottish Government, Police Scotland and the National Social Work Agency (TBC) are seeking innovative solutions that will enable secure streamlined multi-agency information sharing for the existing IRD process, as well as providing real-time local and national data to improve child protection outcomes across Scotland.

Scotland has the highest drug and alcohol related death rates in the UK and Europe. People with substance use issues (PWSUI) often need help outside normal 'office' hours or from a distance from offices, and support is not uniformly available throughout Scotland. The support landscape in Scotland is fragmented, hard to navigate, and varies by locality. When support isn’t readily available (or isn’t trusted), people and their families and friends often default to emergency services or remain unsupported. As a result, those who use substances often experience avoidable crisis escalation, or remain in extremely difficult situations, and support services miss opportunities for early, harm-reducing interventions. The Preventing Harm, Promoting Recovery: Scotland’s Alcohol & Drugs Strategic Plan 2026 – 2035 specifically addresses the crucial need to tackle early intervention and widen an individual’s ‘circle of support’. This ‘circle of support’ is at the heart of this Challenge, and a successful solution would enable people to access the right support sooner, regardless of locality. It should harness the power of existing trusted services, family and community to reduce avoidable demand on emergency and NHS services – and if possible, create a ‘feedback loop’ of learning, intelligence and insight so that the overall issue can be tackled in a continually improving manner.

Inverclyde Health and Social Care Partnership (HSCP) and the Inverclyde Alcohol and Drug Partnership (ADP) require the delivery of a Family Support Service (FSS) for adults and young people aged 16 years and over, who reside in Inverclyde and are affected by the alcohol and/or drug use of a family member, partner, friend or loved one. The Family Support service will recognise that substance use can have a significant and lasting impact on family members in their own right and that families require support regardless of whether their loved one is currently engaged in treatment, recovery or active substance use. The Family Support service will place families at the centre of all activity and will operate within a framework of: Trauma-Informed Practice Family Inclusive Practice Whole Family Approaches Human Rights Based Practice Recovery-Oriented Systems of Care The Family Support service will provide; early intervention, prevention, emotional support, education, advocacy, peer support, bereavement support, pathways for moving on to other community-based supports when appropriate, and family recovery interventions to improve outcomes for individuals, families and communities across Inverclyde.

North Ayrshire Council (“NAC”) invites tenders for the provision of an Alcohol and Drug Prevention, Early Intervention and Recovery Support Service. The anticipated contract start date is 15th May 2027. The contract period is 3 years with the option to extend for up to 24 months (this will be at the sole discretion of NAC and subject to satisfactory performance and funding).

Renfrewshire Council has an existing Flexible Framework ("framework") for the provision of Care at Home and Housing Support Services under the direction of Renfrewshire Health and Social Care Partnership (RHSCP). The framework allows RHSCP to purchase services to support (predominantly older) people to live independently in their own homes for as long as possible with the care and support they need being tailored to them, provided in a tailored and responsive manner. There may also be the occasional requirement for a Renfrewshire Council Children’s Services to arrange support services for a child. The Service is delivered 24 hours per day, 52 weeks per year including public holidays. The size of each individual package of care varies and is dependent on the individual’s assessed needs and outcomes. As the services provided by this framework fall within the ‘Social and Other Specific Services’ category, and it is subject to the procurement regimes set out in section 7, Social and Other Specific Services, both of the Public Contracts (Scotland) Regulations 2015, a flexible approach was designed which allows “new entrants” to apply to be on the framework throughout the duration, as and when determined by RHSCP. RHSCP now wish to reopen the framework to new entrants, to ensure capacity to deliver services across Renfrewshire. The process followed will be the same process used to appoint the original providers. Any tenderer bidding for appointment to the framework will be required to satisfy the same minimum criteria as those awarded a place under the original tender process. INTERESTED PARTIES MUST READ THE Invitation to Tender document FOR FULL DETAILS OF THE MINIMUM REQUIREMENTS FOR THIS FRAMEWORK. - Technical and Professional Ability (2 examples of previous experience of delivering similar services. These MUST be within the last 3 years and demonstrate relevant experience and capacity); - Care Inspectorate Requirements (Registered to deliver a Combined Support Service - Care at Home and a Housing Support Service (or ongoing application for Combined Service); - Care Inspectorate minimum Quality Grade of 3 for all key questions; - SSSC Registration and PVG Checks; - Insurance Requirements; - Financial Standing Requirements; - Health and Safety Requirements; - Cyber Security Requirements. TENDERERS MUST MEET THE MINIMUM CRITERIA, OTHERWISE THEIR SUBMISSION WILL BE EXCLUDED FROM EVALUATION AND THEY WILL NOT BE APPOINTED TO THE FLEXIBLE FRAMEWORK. Any Tenderer who does not meet the minimum requirements will not be eligible for appointment to the Flexible Framework but may participate in any future reopening of the Flexible Framework when these requirements have been met.

The Council has an on-going requirement to procure Adult Supported Living Services. The Services will support vulnerable adults to live in their own homes and to play an active part in their communities as much as they are able. The Self-Directed Support (SDS) regulations offer Supported Persons a choice of provider to an extent not available through a Framework or a Dynamic Purchasing System (DPS) therefore the Council is utilising an innovative Procured Service Arrangement (PSA) under the Light Touch Rules contained in Regulations 74 – 76 of the Public Contract (Scotland) Regulations 2015. The PSA will allow providers to be added over its 15 year term, this will facilitate Supported Person's choice.

Dumfries and Galloway Council are looking to establish a Flexible Framework solution for Employability Support Services across Dumfries and Galloway Region. This flexible framework allows new entrants throughout its lifetime, this is a re-opening notice.

This Contract Notice confirms that the Supporting Community Independence - Care at Home Framework for Adults has now been established in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'the Flexible Framework Agreement'). This Flexible Framework Agreement was established for the provision of Care at Home Services which will be delivered to Supported Persons residing within West Dunbartonshire and who are clients of the Council acting on behalf of West Dunbartonshire Health and Social Care Partnership (HSCP). The Flexible Framework Agreement will remain open to allow new Providers ("New Entrants") to participate throughout the Open Period. Further information about New Entrant applications is set out in Section VI.3, Additional Information. The value provided in II.1.5 is an ESTIMATE only for the total period of the Flexible Framework of 5 years, with an option to extend a further 2 years which will be 5 April 2033.

Aberdeenshire Council requires the provision of suitable and adequate holistic and community support services to support Service Users within North, South and Central Aberdeenshire. Holistic Support: Information, advice and support will be provided for Service Users throughout Aberdeenshire with signposting to advice and support for their carers offered. Services provided will be flexible and respond to the needs of Service Users. The Service Provider will ensure the safety of the Service User in daily living through continuous prompting and advice. Interaction with appropriate groups and individuals in the community will be encouraged. The Service Provider will endeavour to raise general awareness of dementia amongst professional workers and the general public and promote the development of dementia friendly communities across the region. The Service Provider will establish and maintain clear communication channels with the public, partners, and colleagues, sharing relevant information, and will advertise all events widely throughout Aberdeenshire. Developments in knowledge and learning will be shared with all relevant professionals and service users as appropriate. Community Support: A community development programme will be provided for Service Users. The Service provider will establish, facilitate and support self-help groups in North, South and Central Aberdeenshire.

The Highland Council are looking to notify the market of their intention to commission a holistic support service for Unaccompanied Asylum Seeking Children (UASC) referred through the National Transfer Scheme (NTS) and those arriving spontaneously within the Highland area. It is anticipated that the initial contract length will be two years (April 2027 - March 2029) with additional options to extend the contract on a yearly basis for up a further three years (March 2032). Funding will be provided through the UK Government's funding arrangements and the Council's ability to exercise any extension option will be dependent on the continuation of this funding supply.

The Aberdeenshire Health and Social Care Partnership have a service requirement for a locally based service to provide advice and information to members of the public regarding all aspects of Self-Directed Support, including information about the legislation and the four options available under The Social Care (Self Directed Support) (Scotland) Act 2013. The service will include: - Support and advice to enable the supported person to access resources that will assist in the meeting of outcomes - the provision of information, support and advice in response to eligible referrals that will assist the individual to consider and understand the four options available to them - participation where requested in the support planning process - assistance to those supported persons that choose to employ staff to do so effectively and lawfully; and including support to the individual to access legal and payroll support - an Individual Service Fund management service that will be accessible to eligible individuals that choose an Individual Service Fund under Option 2 to fund all or some of their care and support package. This will include the management of prepaid card accounts - Develop and facilitate a service user forum

This Prior Information Notice relates to a Provider Information Event only in relation to a Falkirk Council Framework Agreement for the Provision of Homeless Supported Accommodation, Outreach Tenancy Support and Housing First Services. Please see Section VI below for additional information.

Housing and independent living support for young people. As part of our What Would it Take? plan, West Dunbartonshire Children's Services are developing a housing service for care experienced young people, where they can learn independent living skills in a nurturing and safe environment. We have made a Promise to our young people, that we will provide support for them to branch out into adult life, learn from mistakes and always experience positive regard and respect. We have consulted our young people to understand what this should look like for them. Now we seek your expertise and experience to build on this. We are developing a property in the West Dunbartonshire area, suitable for 6-8 young people. We would like to work in partnership with an experienced provider, who can understand the needs and vulnerabilities of young people with care experience, who can work with them and their networks, to understand their rights and options and to work towards their outcomes. Young people will need 24/7, 365 support available in house. They will need support with transitions and changes in their lives, as well as with learning practical independent living skills. They need relationship focused services, that see their strengths and value them as individuals, providing outreach as needed, to promote positive moves onward. Please come along to our provider engagement event, to participate in co-producing a resilient and reliable service. We will meet at: Ballantine's Meeting Room, HSCP Offices, 16 Church Street, Dumbarton, G82 1QL on Friday 4th September, from 1pm - 3pm. Please email [email protected] to confirm attendance and any access requirements.

Dumfries and Galloway Council are seeking service providers to deliver high quality outreach housing support service to homeless households and individuals threatened with homelessness as prescribed within Section 32B of the Housing (Scotland) Act 1987 as included by the Housing (Scotland) Act 2010 and the Housing Support Services (Homelessness) (Scotland) Regulations 2012.