Results for “IT Support”

The All Age Brokerage and Support Service will be an integrated, jointly funded provision commissioned by the Royal Borough of Kingston’s Adult Social Care (RBK) and Achieving for Children’s Children And Young People Service (AfC).

The London Borough of Camden are seeking to award a contract for the provision of the Young People's Supported Accommodation Pathway - Mixed Support service. This service contract is for young people aged 16–25-year-olds who require accommodation and support who are: • Children Looked After aged 16-17 /those for whom the local authority has a duty to accommodate • Care experienced 18-25 • Unaccompanied and separated children (UASC) The aim of the Pathway is to ensure that the young person completes each stage of the Pathway, where applicable, in readiness to live independently. The Young People’s Supported Accommodation Pathway – Mixed Support will have a minimum of 15 units. Please refer to Schedule 6 - Property Offer for further information. Suppliers who do not have a minimum of 15 units available at the tender stage should not submit a bid. Full details of the requirement are set out in Schedule 2 Specification and other documents that form part of this tender pack. We are re-tendering this contract as we were unable to appoint when the service contract was previously advertised.

The purpose of this preliminary market engagement notice is to inform the market of a forthcoming supplier engagement event regarding future support for schools and colleges to deliver careers education, information, advice and guidance for young people in England. The Department for Education (DfE) will be undertaking an online market engagement event via MS Teams at 13:30 on 4 June 2026 for interested parties. The event is anticipated to last for a duration of 120 minutes. The slide deck will be published on Jaggaer (ssq_747) following the event. If you wish to attend the market engagement event, please use the link below: https://teams.microsoft.com/meet/37330634720732?p=0wulXBBrLzFePLzSOX We last carried out supplier engagement regarding future support for schools and colleges to deliver careers education, information, advice and guidance on 31 March 2026. In this event we shared our broad plans for how we want to continue to support schools and colleges to improve careers guidance from the 2027/28 academic year and to support partnership working with strategic and local authorities through careers hubs. We used a supplier survey to test bidder appetite and delivery viability with potential suppliers. The purpose of the follow up supplier engagement webinar on 4 June is to: • Respond to insights and questions gathered in the survey we issued after the supplier engagement event on 31 March, including providing further detail on proposed requirements. • Outline and test a draft service specification and outline Key Performance Indicators and seek supplier views to inform these. This Notice is not a binding statement of intent or a call for competition. It does not signify the commencement of any competitive process and does not constitute any commitment by the DfE. If DfE decides to commence any competitive process(es) as contemplated by this notice, a separate notice(s) will be published at the relevant time. The information contained in this notice, including information relating to the nature and scope of the authority's requirements, and the service classification of this requirement from the list of CPV codes, is only indicative of the authority's current thinking, and is neither exhaustive nor binding and the DfE reserves the right at its absolute discretion to amend this notice at the time of issue or at any other time. The DfE will not be liable for any bid cost, expenditure, work or effort incurred by a provider in acting on the basis of this notice. Any funding estimates referenced are indicative only and subject to change. The Department makes no commitment at this stage to the final scope or funding envelope of any future contractual activity. The current funding estimates are between £90m and £180m for a 3-5 year contract, plus a mobilisation period of up to 6 months if required.

Provision of specialist commercialisation, adoption brokerage, procurement readiness, Return on investment/value proposition development and investment readiness support for priority SMEs participating in the Infrastructure Productivity Scale-Up Programme. The Infrastructure Productivity Scale-Up Programme is a Connected Places Catapult initiative designed to accelerate the adoption of proven productivity solutions across the UK infrastructure sector. The programme supports high-potential SMEs with mature technologies (TRL8+) and services to engage directly with infrastructure owners, operators, contractors and industry decision-makers. Through structured engagement, challenge validation and adoption brokerage activities, the programme aims to help SMEs progress adoption opportunities and create clearer pathways into procurement and deployment.

The Planning Advisory Service (PAS) is seeking to appoint a suitably qualified development viability expert to design and deliver a modular online pilot training programme for local planning authorities in England. The programme will strengthen officers’ understanding of development viability and their confidence and capability in applying viability considerations in plan-making and decision-making. It will include high-quality reusable learning resources, a train-the-trainer approach, monitoring and evaluation, and optional bespoke viability support for council officers and elected members.

The Home Office (the Authority) has a statutory duty under Section 55 of the Borders, Citizenship and Immigration Act 2009 to discharge its immigration and asylum functions having regard to the need to safeguard and promote the welfare of children in the UK. This includes Unaccompanied Asylum-Seeking Children (UASC) who arrive in the UK and enter the immigration system without a parent or guardian. The Support Services for UASC ensure that their immediate needs are met upon arrival in Kent, or elsewhere, prior to entering the care of a local authority. Additionally, there is a need to ensure UASC have access to information and support to help them navigate the asylum process. The services will operate alongside, and in collaboration with the Authority and a range of other services and Authority suppliers, to enable the effective operation of the system to manage and support UASC. It is recognised that service users may require only one, or a combination of these services at any given time. Therefore, all services areas must be available, but would be delivered on an as-required basis, according to the needs of each individual case. The core service areas are: Service Area 1: Delivery of Services at Kent Intake Unit (KIU) Service Area 2: Delivery of Orientation Sessions

The contracting authority is seeking a suitably qualified aviation services provider to deliver continuing airworthiness management, maintenance, engineering support, hangarage and associated logistics services for its Bell 429 aircraft fleet. The appointed supplier shall be responsible for ensuring aircraft remain airworthy, safe, compliant with applicable aviation regulations, and available to meet operational requirements.

HM Revenue & Customs (HMRC) is procuring for the National Insurance and PAYE System (NPS) procurement. This involves the delivery of Business Application Support and Maintenance services for NPS and other services. The scope of this requirement includes: Business Application Support & Maintenance ("Run"), and A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates. NPS currently operates on a legacy technology estate with limited modularity and scalability. HMRC's future ambition is to transition towards a more agile, service oriented architecture that supports strategic goals for Income Tax and National Insurance Contributions (NICs) administration, including increased real time processing capability. This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.

The provision of the adults' carers support service within the London Borough of Waltham Forest. The service provides a critical and universal, high quality and flexible carers support offer to unpaid carers aged eighteen and over. Unpaid carers are estimated to save the UK economy around £163;184 billion per year and carers in our communities play a vital role in supporting people with health and social care needs to remain independent in our communities. The service helps unpaid carers stay healthy, informed, and connected, enabling them to continue their caring role while maintaining their own wellbeing. The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals.

The London Borough of Camden is seeking to appoint a suitably experienced provider to deliver its Perinatal Mental Health Community Peer Support Service. The service will provide practical and emotional peer support to Camden residents from pregnancy until their child’s second birthday who are experiencing, or are at risk of developing, mild to moderate perinatal mental health difficulties, including anxiety and depression. Support will be delivered through trained peer supporters with relevant lived experience, with the service aiming to improve parent and infant wellbeing, reduce social isolation and strengthen parents’ confidence and resilience.

Transport for London (TfL), acting on behalf of the Greater London Authority (GLA), invites suitably qualified organisations to participate in an Open Procedure under the Procurement Act 2023 Light Touch Regime for the provision of Third Party Resident Support Services in support of the Warm Homes Local Grant (WHLG) Programme. The Warm Homes Local Grant Programme is funded by the Department for Energy Security and Net Zero (DESNZ) and delivers domestic energy efficiency and low-carbon heating measures to eligible low-income households across London. The Programme forms part of Warmer Homes London and supports the Mayor of London's objectives to reduce fuel poverty, improve housing quality and accelerate London's transition to net zero. The purpose of the Third Party Resident Support Service is to provide tailored, resident-centred support to vulnerable, digitally excluded and harder-to-reach residents throughout their participation in the Programme. The Service is intended to improve resident engagement, reduce avoidable programme attrition, improve customer experience and support successful delivery of retrofit measures. Services may include: • resident engagement and outreach activities; • casework and tailored resident support; • support for vulnerable and digitally excluded residents; • assistance with programme navigation and communications; • support during assessment, installation and completion stages; • signposting and referral to other services where appropriate; • reporting, performance monitoring and programme evaluation. The procurement is divided into four (4) geographical Lots/scopes. Bidders may bid for one, multiple or all Lots. Lots will be evaluated independently in accordance with the published evaluation methodology. Lot 1 Barnet, Camden, Enfield, Haringey and Islington. Lot 2 Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Kensington and Chelsea and Westminster. Lot 3 City of London, Lambeth, Merton, Richmond upon Thames, Southwark, Sutton, Wandsworth and Kingston upon Thames. Lot 4 Greenwich, Redbridge, Bromley, Tower Hamlets, Hackney, Havering, Bexley, Newham and Lewisham.

Project Background: Research commissioned by the Greater London Authority on Understanding the Manosphere (2025) found that many boys and young men are navigating increasing uncertainty around identity, masculinity, purpose and belonging. Evidence suggests that social isolation, loneliness, limited access to trusted adults, and exposure to harmful online content can increase vulnerability to misogynistic and harmful online narratives. At the same time, research highlights that boys and young men are seeking guidance on issues such as relationships, identity, wellbeing and masculinity, often in online spaces that can expose them to harmful or misleading content. Emerging evidence indicates that strengthening critical thinking, digital literacy and opportunities for open discussion and reflection can help young people to better understand, question and challenge harmful content and online influences. Research also demonstrates the importance of trusted relationships, positive male role models, supportive peer networks and meaningful offline spaces as protective factors that support healthy identity development, resilience, wellbeing and positive relationships. These opportunities can help boys and young men explore identity, belonging, relationships and different experiences and expressions of masculinity in safe and supportive environments. This evidence sits within a broader context of concern about the impact of online misogyny and harmful online narratives on both boys and young men and on the safety and wellbeing of girls and young women. Research highlights increasing exposure to misogynistic content online, the role of algorithms in amplifying harmful narratives, and the importance of early intervention approaches that build critical thinking, digital literacy, emotional wellbeing and healthy relationship skills. Evidence also highlights the value of creating spaces where boys and young men can explore identity, belonging, relationships and masculinity, reflect on the influences shaping their views, and develop resilience to harmful online content and messaging In response, the Mayor has launched a programme of activity to challenge harmful online narratives and support boys and young men to develop confidence, resilience and a strong sense of identity. In June 2026, the Mayor warned of the risk of a "lost generation of young men" if the growing influence of harmful online content is left unchecked, announcing a package of interventions to strengthen support for boys and young men at home, in schools and across communities. The Mayor's polling found that only 15% of Londoners believe boys and young men have access to enough positive role models, reinforcing the need for investment in trusted adults, mentoring and positive influences. The VRU is leading the development of this programme of interventions. Through mentoring, workforce development, support for fathers and carers, and preventative work in education settings, the programme aims to strengthen critical thinking and digital literacy, increase access to positive male role models and trusted adults, support boys and young men to explore identity, belonging, relationships and masculinity, and reduce vulnerability to exploitation, violence and harmful online influences. Scope of delivery The programme will be structured into three complementary lots as summarised within this notice. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Youth-education-services./KB6CF2B3FF To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/KB6CF2B3FF

The Council requires 16 block bed units of 24/7 supported accommodation and 25 block bed units of floating support accommodation for young people at any one time as part of this contract. These must be provided within no less than 8 but no more than 9 properties. This will allow for a thorough matching process with each placement. Beds that will be within 24/7 staffed accommodation will provide 10 support hours per person per week included in the cost. Beds that will be within floating supported accommodation will provide 3 support hours per person per week included in the cost. As a minimum, 80% of these contracted beds must be within the Borough, with the remaining 20% to be within a 6-mile radius of the Civic Centre 2 Watling Street Bexleyheath DA6 7AT, south side of the River Thames. Data source to be used for this, google maps. All beds must be ready and available for use at the start of the contract.

Transport for London (TfL) is establishing a multi-supplier framework agreement for the provision of ecological and arboricultural survey and advisory services across TfL's railway infrastructure, including known and potential areas of rare and/or protected species and statutory and non-statutory designated sites (such as Sites of Special Scientific Interest and Sites of Importance for Nature Conservation). Services include, but are not limited to: Preliminary Ecological Appraisals; biodiversity baseline surveys using the statutory biodiversity metric and Biodiversity Net Gain (BNG) statements; protected species and habitat surveys; invasive and injurious species surveys; Ecological Clerk of Works services; Ecological Impact Assessments; arboricultural feasibility surveys, impact assessments and method statements in line with BS 5837:2012 (or latest equivalent); the obtaining of protected species licences on behalf of TfL; and the provision of survey data in GIS-compatible formats, with data returned to TfL and to Greenspace Information for Greater London (GiGL). The framework will require suppliers to provide TfL with full access to, and ownership of, the inspection and ecological data collected. Suppliers must hold appropriate professional memberships (such as CIEEM and the Arboricultural Association) and qualifications, including relevant protected species licences, and operatives will require London Underground certifications (including Sentinel Card with ICI-LUL endorsement) for work in the track environment.

NHS South West London Integrated Care Board (the Authority) is seeking to commission a Mental Health Support Team (MHST) service comprising 25 operational and developing MHSTs across the six boroughs. The service will provide prevention and early intervention mental health support through a standardised and equitable MHST offer, in accordance with the specified requirements, to improve access to care, reduce health inequalities, and deliver improved outcomes for children and young people across South West London. Procured through a competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023, the Authority intends to appoint a Lead Provider with overall accountability for the governance, management, and delivery of the service. The Lead Provider will oversee all operational and developing MHSTs across South West London and will be responsible for the mobilisation, delivery and service integration of future MHST teams required as part of the planned expansion to achieve 100% MHST coverage across South West London by December 2029. The decisions applicable to this Procurement will be made by the Authority. The Procurement is being managed by NHS London Commercial Hub (NHS LCH) hosted by NHS North East London, on behalf of the Authority, in connection with an Invitation to Tender (ITT) exercise that is being conducted, based on the competitive process under the Health Care Services (Provider Selection Regime) regulations 2023 ("the Regulations"(as amended). None of the references to "ITT", "Bid", or the use of the term "tender process", or any other indication, shall be taken to mean that the Authority intends to hold itself bound to any of the Regulations, save those applicable to PSR provisions regarding the Competitive Process. Further information regarding the Authority is available from: https://www.southwestlondon.icb.nhs.uk/ The lifetime Value of the contract is £89,916,960 excluding VAT. The contract term is for three (3) years with an option for extension of further three (1 + 1 + 1) years at the sole discretion of the Authority. The contract will start on 01/04/2027 and end 31/03/2030, if the 1 + 1 + 1 optional extensions are utilised the maximum contract end date will be 31/03/2033. The maximum duration of the contract is 6 years (72 months). Further details of the procurement, including service requirements are included in the procurement documents.

A digital and fintech insight agency is required to help NS&I monitor the external competitor landscape, particularly focusing on fintechs, technology, open banking developments and digital innovations. NS&I require a supplier that has expansive knowledge of the digital and fintech sector with comprehensive market coverage across challenger and incumbent banks. The supplier should be able to provide monitoring over an extensive list of competitors within the UK and around the world. Knowledge and learnings from other sectors (e.g. retailers, utility providers etc.) would be advantageous. Brief summary of requirements: • Provide NS&I with detailed insights on end to end customer user journeys and benchmark NS&I against best in class experiences. • Deliver deep dive presentations when required. • Provide a secure online platform containing a comprehensive library of insights. • Through the use of research credits, provide a review of NS&I’s projects. • Provide regular news alerts on the latest digital and innovation developments within financial services. The tender documents, including the full specification, terms and conditions and invitation to tender document can be accessed at: https://app.panacea-software.com/nsandi/Login.aspx Bidders should refer to the Instructions to Bidders document, which provides detailed instructions on the procurement process. Tender responses must be submitted before the deadline, via the Panacea electronic procurement portal: https://app.panacea-software.com/nsandi/Login.aspx

The Royal Borough of Greenwich is procuring a single contract to deliver a Tri-Borough Individual Placement and Support scheme across three boroughs (Bexley, Bromley, and Greenwich). The single contract will be between RBG and the successful Provider, however the successful provider will deliver services to eligible people within the boroughs of Greenwich, Bexley and Bromley. The Individual Placement and Support or IPS, is targeted support which focusses on enabling access to employment for individuals in drug and alcohol recovery, which has been set out in the government's national ten year drug strategy (From Harm to Hope). IPS offers intensive, individually tailored support to assist individuals in drug and alcohol treatment to find sustainable, paid employment. The Tri-Borough IPS scheme will provide bespoke 'packages' of support to assist adults to individuals of working age (18+), resident in the three Boroughs, who are engaged in structured treatment for drug and/or alcohol issues and are out of work. The estimated commencement date shall be 2 January 2027, with a contract end date of 31st March 2029.

The requirements and scope of this tender include the British Council's UK headquarters and all UK-based offices. The supplier shall provide End User Computing (EUC) and on-site IT support services for the British Council's UK estate, primarily residing at Stratford, with a physical presence in Manchester and primarily remote support for Belfast, Cardiff, Edinburgh, and Coventry site, with occasional site visits as required. Complementing the British Council Digital and Technology team (D&T), the supplier will deliver hands-on, desk-side, and infrastructure support where remote resolution is not feasible by either our Global Service Desk (GSD) or Central Infrastructure Team (CIT). The Contract awarded will be for a duration 3 years with an option for extensions of up to 4 additional annual extensions. As a first step, interested suppliers are required to complete and sign the Non-Disclosure Agreement (NDA) and Annex 2, the Procurement-Specific Questionnaire. Upon receipt of the completed and signed documents, the British Council will provide access to the full tender pack and all relevant supporting documentation.

The International Charter: Space and Major Disasters (“the Charter”) is a global agreement which aims to provide a unified system of space data acquisition and delivery to those affected by natural or man-made disasters. It provides and enables transmission of earth observation satellite data and pre-authorised resilience/emergency response bodies in response to “activations”. Further details on the Charter can be found at https://disasterscharter.org/ Unlike many space faring nations in the Charter, the UK Government does not own or operate its own national EO satellite system assets. The UK Government therefore fulfils its Charter commitments through partnership with the UK EO commercial sector. This procurement seeks to maintain and strengthen that model by securing operational support from an organisation with UK licensed and operated EO satellite data assets that can be contributed to Charter activations. The continued participation of UK EO commercial satellite operators in the Charter delivers both public benefit and strategic value by showcasing sovereign EO capabilities, supporting international disaster response and demonstrating operational utility of UK-developed EO missions.

The scope of the tender is to identify a suitable supplier for the implementation and ongoing support of a replacement HR system and managed UK payroll service for Look Ahead Care, Support & Housing. The required solution must support the full employee lifecycle, workforce administration, managed payroll and pensions administration, recruitment, onboarding, compliance, employee relations, reporting, integrations, data migration, implementation and transition to business as usual. Unless expressly identified as a separately priced option or Phase 2 requirement, Tenderers should assume that all items listed in this section form part of the core day-one scope and must be included within the tendered solution and commercial response. • Core HR and workforce administration: employee records, organisational structure, position and employee references, contracts and terms, multiple concurrent engagements per individual, establishment management and post control, including budgeted posts, position management, organisational hierarchy, approval workflows and reporting-line management. • Payroll and pensions: fully managed UK payroll service, including statutory filing, year-end activity, managed pensions administration, auto-enrolment, opt-outs, contribution submissions, provider returns, pension query support, statutory payments, salary sacrifice, attachment of earnings, off-cycle or emergency payments, payroll queries, Average Holiday Pay and NMW/NLW compliance calculations. • Absence management: sickness, annual leave, family leave, sabbaticals, AWOL, authorised absence, return-to-work processes and associated workflow, reporting and audit requirements. Fully customisable T&Cs in line with either Organisation policy or TUPE-in policy • Recruitment, onboarding, compliance and learning: recruitment and applicant tracking, candidate portal, document upload, job board integration or linking to the Look Ahead website, regulatory and safer-recruitment compliance records, dedicated DBS integration and tracking, expiry alerting, evidence capture, employee document management, retention and deletion rules, onboarding, pre-employment compliance, offboarding and leaver workflows. DBS functionality should support integration with a third-party DBS checking provider where required, including application status tracking, outcome recording, renewal monitoring, expiry reporting and audit history. • Employee, manager and workforce development: employee and manager self-service, performance and supervision recording, talent, succession and workforce development management, including talent profiles, succession planning, career development, skills and competency tracking, performance and appraisal linkage, succession risk reporting, development plans and management reporting. • Learning Pool: Learning Pool will remain in use during Phase 1. Integration with Learning Pool is core scope at HRIS go-live, while replacement of Learning Pool or the Learning Management System is a Phase 2 priced option and is not part of the day-one core replacement. • Employee relations and HR case management: case creation, categorisation, allocation, workflow, task management, document storage, confidentiality controls, restricted access, audit trail, key date tracking, outcome recording, reporting and the ability to manage multiple case types such as disciplinary, grievance, sickness absence, capability, probation and flexible working. • Reporting, governance and security: reporting, analytics, statutory reporting including Gender Pay Gap reporting, audit trails, data retention, GDPR reporting, information governance reporting, Subject Access Request and IG request support, workflow and authorisation, role-based access control, user security administration, permission management and auditable security access reporting. • Integrations and interfaces: key systems and data flows required to support HR, payroll, recruitment, compliance, learning, finance and reporting, including Unit4, Neuven bank and agency portal, identity provider, Active Directory and single sign-on, pension providers, Learning Pool, Access Group compliance portal, Cardinus, DBS checking providers or other third-party pre-employment compliance services, the Look Ahead website and reporting, data warehouse or Power BI feeds. • Data migration, implementation and transition: data migration from the incumbent iTrent system, cleansing, reconciliation, testing, training, cutover, hypercare, knowledge transfer and transition to business as usual, including system administration handover, support model definition and retained configuration documentation. • Separately priced options: Tenderers must provide separately priced options where requested in the Cost Schedule, including integrated or natively supported rostering and any Phase 2 replacement of Learning Pool or the Learning Management System. Such options are not part of the core day-one HR system and managed payroll replacement unless expressly confirmed by Look Ahead following evaluation and contract award. The list above is not exhaustive and is intended to summarise the principal areas included within the scope of the tender.