Westminster Housing Responsive Repairs and Major Works Contracts
Westminster City Council (the ‘Council’) has a statutory duty to deliver repair and maintenance services to its 21,000-strong housing stock, comprising approximately 43% leasehold properties, 57% tenanted homes and 145 High Rise Buildings (HRB) across the Borough. It is also worth noting that 41% of the Council’s housing stock is located within a conservation area, whereas 17% of the buildings are listed properties.
Furthermore, the Council delivers major works and planned cyclical construction-based maintenance with the view of continuously improving the physical and social infrastructure of its housing stock.
Currently housing repairs, maintenance and works are delivered via eight (8) Term Partnering Contracts (‘TPC’) which were procured in 2017 and 2019 for a period of up to ten (10) years as follows:
• Responsive Repairs and Voids
• Major Works (2 separate contracts covering North and South of the Borough)
• Mechanical
• Electrical
• Domestic Heating
• Lifts
• Aids & Adaptations
The Council is intending to re-procure these contracts based on revised scopes as part of an overarching Strategic Alliance Agreement, based on the FAC-1 Framework Alliance Agreement which all appointed contractors will be required to sign up to along with the contract documents specific to each requirement.
Taking into account the differing expiry dates of the TPCs, the various Section 20 consultation requirements, as well as the indicative timelines associated with each retendering process, the Council determined that the re-procurements will be delivered in tranches.
The Council issued a Preliminary Market Engagement (PME) Notice related to this procurement (Ref 2025/S 000-061916) on 2nd October 2025 (https://www.find-tender.service.gov.uk/Notice/061916-2025) supplemental to PME Notice with reference 2025/S000-022847 dated Monday 19th May 2025 (https://www.find-tender.service.gov.uk/Notice/022847-2025) for the purpose of inviting interested market suppliers to engage in detailed consultation around the proposed procurement model and the new contract opportunities for responsive repairs and voids and major works.
For information, and in addition to the existing TPCs referenced above, the Council will also be procuring the following requirements through separately regulated processes:
Establishment of a Planned Preventative Works Framework
Specialist repair and maintenance contracts, including but not limited to minor works, roofing, damp and mould, plumbing and drainage
Various Health & Safety Compliance contracts, and
Establishment of a Professional Services Framework
This tender notice provides details of the procurement for the Responsive Repairs & Voids contract and the Major Works contracts, which form part of the first tranche. The procurement is a lotted Procurement with Responsive Repairs & Voids constituting Lot 1 and Major Works constituting Lot 2.
The procurement is to be conducted as a Competitive Flexible Procedure (CFP) and the structure will follow the same approach for both lots: a. Combined Conditions of Participation (COP) and Invitation to Submit Initial Tenders (ISIT) stage, b. Shortlisted Tenderers will be invited to participate in Technical and Commercial Dialogue, c. all Tenderers who participated in the Dialogue stage will be issued with an Invitation to Submit Final Tenders (ISFT), d. final tenders will be assessed and a most advantageous tenderer identified in line with section 19 of the Procurement Act 2023. However, the Council does not wish the same supplier to be awarded both lots and therefore has set bidding restrictions as outlined further in this notice.
The Client reserves the right, at its sole discretion, to update, modify or issue supplementary documentation at any time during the procurement process to clarify any issue or amend any aspect of the associated tender documents by notification to the Tenderers in writing. The Council may, in its absolute discretion, exercise the option to extend any deadline in the event that subsequent documentation is issued or for any other reason.
Westminster City CouncilLondon6 Oct 2026WAC-605307
Market Engagement - Specialist Human Resources and Organisational Development (HR & OD) Support
Westminster City Council (WCC) is undertaking a Pre-Market Engagement (PME) exercise to test interest and feasibility for a proposed procurement exercise to secure specialist Human Resources and Organisational Development (HR & OD) support.
This engagement is intended solely to:
• Gauge initial supplier interest and experience
• Sense checks the feasibility of the proposed delivery and commercial model
• Identify market risks, opportunities and areas requiring clarification
This notice does not constitute a call for competition, does not form part of any procurement process, and does not create any commitment on the part of WCC to proceed.
1. Context
WCC is delivering a major organisational transformation programme (Fit for the Future 2030) involving changes to operating models, structures and ways of working at pace and scale. This includes service redesign, organisational restructuring, and the implementation of new operating models across multiple departments.
The programme is characterised by:
• Multiple concurrent transformation initiatives across services
• Complex organisational design activity, often with interdependencies across functions
• High levels of stakeholder engagement, including Members, Trade Unions and senior leadership
• A requirement to deliver at pace, while maintaining strong employee relations and adherence to organisational values.
HR & OD activity sits on the critical path to delivery, particularly in relation to organisational design, consultation, and implementation. While WCC has strong in-house capability, there is a need for time-limited, specialist surge capacity to support peak periods of design and delivery activity.
WCC is therefore seeking to understand how external partners best support delivery of this work in a way could that complements in-house capability and maintains clear accountability within the organisation.
Delivery Expectations
While specific requirements will vary by commission, WCC anticipates that external HR & OD support would typically be required to deliver a combination of the following activities:
a) Organisational Design & Restructuring
• Supporting the design of target operating models and organisational structures
• Developing role profiles, spans and layers, and grading approaches
• Ensuring alignment between service design, workforce requirements and financial constraints
b) Consultation & Implementation Support
• Preparing consultation materials, documentation and timelines
• Supporting managers through formal consultation processes
• Advising on employee relations matters in complex and unionised environments
• Tracking and managing implementation risks and dependencies
Programme & Delivery Support
• Managing discrete workstreams within broader transformation programmes
• Providing delivery assurance and maintaining pace against milestones
• Coordinating inputs across HR, OD, finance and service teams
c) Specialist HR / OD Expertise
• Providing subject matter expertise in areas such as workforce planning, job evaluation, and change management
• Embedding best practice approaches to equality, diversity and inclusion throughout design and delivery
Capability Transfer
• Working alongside WCC teams to build internal capability and ensure sustainability of approach
External providers would be expected to operate as an extension of WCC teams, working within established governance structures and maintaining clear alignment with organisational values and ways of working.
External providers are asked to consider the proposed delivery model in the context of the typical activities and expectations outlined above, including the nature of organisational design, consultation and implementation support required.
2. Outline of the Proposed Model (for Market Testing)
The emerging model being tested through this engagement is characterised by:
• Call off only engagement via an existing compliant procurement framework or a service provision secured via Open tender
• No guaranteed volume of work
• Typical commissions of up to 3 months
• Small, specialist pods (typically 3–4 FTE) deployed for defined purposes
• External resources providing capacity, assurance and technical expertise only
• All organisational design, decision making and consultation ownership retained by WCC.
In additiona, there is strong, explicit expectations around:
- Equality, Diversity and Inclusion
- Values led practice (Our Westminster Way)
- Operating effectively in unionised, high scrutiny environments
An indicative cost envelope for a typical commission is expected to fall in the range of £190k–£275k, subject to scope and approval.
3. How to Participate
External providers are invited to complete a short survey via a Request for Information (RFI) to provide their initial views (hosted on our procurement system ’Jaggaer’).
Please visit this link: https://wcc.ukp.app.jaggaer.com/go/94430116019E8DCCF12C
• Completion time: approximately 10 minutes
• Responses will be treated in confidence and used only to inform WCC’s thinking
• Participation is voluntary and will not confer any advantage in any future procurement
4. Next Steps
Subject to information received, WCC may:
• Refine the proposed model and specification
• Undertake further structured market engagement – i.e. a further invitation to a Market Engagement ‘Teams’ discussion
• Proceed to a formal procurement via a compliant framework, or release an ‘Open tender
All suppliers responding will be kept informed of next steps via ‘Jaggaer’.
TIMETABLE
Completed questionnaires must be submitted by Friday 19th June 2026, 1pm.
EARLY ENGAGEMENT:
The Council is engaging on the establishment of a four-year Framework Agreement for the delivery of specialist OT assessments and associated services. The Framework will enable the Council to appoint a number of suitably qualified independent associate Occupational Therapists to deliver services on a call-off basis, ensuring flexibility and resilience in service provision.
THE PURPOSE OF THIS NOTICE IS TO ADVERTISE AN ENGAGEMENT AND INFORMATION SESSION - THIS IS NOT A CALL FOR COMPETITION
A light-touch regime framework to call off accommodation based support, specialist provision including health support, floating support, outreach services and long term homelessness solutions
Provision of Mental Health supported accommodation
Support for individuals with Mental Health needs currently accommodated at Shirland East Cluster, Shirland West Cluster, Pimlico Cluster and Central Cluster
Procurement of a dedicated multi-disciplinary professional services contractor to manage and create fit for purpose scopes of service and work with Corporate Property