UK Public Sector Contracts & Tenders

United Utilities is seeking to establish a framework for the supply, storage, stock management, fulfilment and delivery of water efficiency devices and flow regulators. The framework will support United Utilities’ AMP8 and AMP9 water demand reduction commitments, including reductions in domestic Per Capita Consumption and non-household business demand. The requirement is divided into two lots: Lot 1 covers water efficiency devices, associated fulfilment services and a UU-branded customer water usage survey and ordering platform; Lot 2 covers flow regulators in agreed sizes, flow rates and specifications. Appointed supplier(s) must be able to provide compliant, reliable and scalable products and services that support planned programmes, customer campaigns, bulk orders and changes in operational demand. Suppliers must demonstrate product quality, regulatory compliance, supply chain resilience, accurate reporting, effective stock management and appropriate customer support. This includes relevant approvals and assurance evidence, secure handling of customer data where applicable, and the ability to respond flexibly as programme volumes and priorities evolve. The overall objective is to secure a robust, value-for-money supply arrangement that enables United Utilities to deliver water efficiency activity at scale, maintain continuity of supply, protect customer experience and contribute to measurable reductions in water consumption across the North West.

The Scope of this proposed service will be for supply of Specialist Debt Collection Agency and Business Process Outsourcing (BPO) providers to deliver standard Live 1st and 2nd, Doorstep visits, specialist vulnerable customer, Final accounts, Trace & Collect, low value placement & Probate/Deceased. DCAs play a key part in reducing the debt currently held by United Utilities. The scope of this tender covers household (Domestic) debt only. The objective for all Suppliers to undertake Debt Collection activities and secure payment of money owed by debtors, in-line with Fair Pay Guidelines. United Utilities will provide Customer Data containing the details of the Debts to the Supplier who will work through the agreed processes to collect the Debts and remit the collected funds back to United Utilities including any additional information obtained whilst securing payment. All Suppliers must adhere to all applicable industry standards and Good Industry Practice and be able to ensure compliance and how failures are managed and resolved.

At United Utilities, it is our commitment to supply great water to homes and businesses, removing and treating wastewater behind the scenes. We are developing our infrastructure in response to climate, population and lifestyle changes so we can deliver a service customers can rely on now and in the future. Section 82 mandates the continuous monitoring of water quality upstream and downstream of storm overflows and wastewater treatment assets, with the objective of improving transparency, compliance, and environmental outcomes. The CWQM programme is a major transformation initiative requiring significant investment in technology, installation capability, ecological and hydrological planning, and real-time data assurance. United Utilities requires a Supplier capable of delivering a robust monitoring solution that integrates with UU’s existing telemetry, data platforms, operational processes, and regulatory reporting frameworks, ensuring accurate monitoring and near-real-time data availability. United Utilities are looking to procure the end-to-end delivery, operation, and assurance of Continuous Water Quality Monitoring (CWQM) across United Utilities’ (UU’s) waste water network, in accordance with the requirements of Section 82 of the Environment Act and the CWQM Interim Technical Standard, as updated from time to time. Under the Agreement, a CWQM Supplier shall provide all goods, works and services, including but not limited to: • All hardware, including sondes, remote telemetry units, batteries, fixings, kiosks and other installation options; • Design & Installation process including all associated works including all associated works required to install/maintain equipment such as (but not limited to): land clearance, civils work and surveys; • Data acquisition and provision; • Maintenance and calibration; • System integration with the Company’s systems; • Reporting capabilities; and • Any other goods and services required to ensure continuous, accurate, reliable, and regulatory-compliant monitoring at designated upstream and downstream locations.

The planned procurement is for water industry fittings, predominantly focused on mechanical fittings for purposes of connection and maintenance. The tender will be for the purpose of awarding tri-partite framework agreements with successful contractors and there will be multiple awarded contractors on each lot. The scope includes the design, manufacture, delivery to and off-loading at site, provision of drawings, operation and maintenance manuals, technical data sheets and factory test certification. The scope covers the supply and delivery of Mechanical Fittings for sizes ranging from 80mm – 1200mm (3 inch – 48 inch). The tender will contain five lots, each lot with specific core product ranges within to form a categorised lotting structure. The lotting structure is contained below: Lot 1 Mechanical Couplings & Connection Fittings Lot 2 Mechanical Repair & Maintenance Fittings Lot 3 Ferrules and Saddles Fittings Lot 4 Plastic Service Fittings Lot 5 Mechanical Bespoke and Fabricated Fittings

United Utilities is procuring a Dynamic Market for Management Consultancy services. This is to provide a compliant route to market for consultancy-led services and consultant resources that support and deliver business requirements.

To ensure compliance with the Environment Act and planning regulations, United Utilities needs to procure Biodiversity Net Gain (BNG) units. These units represent certified ecological enhancements that offset habitat loss caused by development activities. Securing these units is essential for meeting statutory obligations, avoiding project delays, and maintaining our organisation’s reputation for environmental responsibility. The scope includes sourcing government registered BNG units from approved providers to deliver measurable biodiversity improvements in line with legal and sustainability commitments. This purchase supports our strategic objectives by enabling project delivery without risk of non-compliance for Biodiversity Net Gain.

The Contracting Authority intends to establish a Dynamic Market for the provision of: solutions to support Process Equipment requirements across the business. The market will be for the procurement of goods for both Wastewater and Potable Water equipment. The Dynamic Market is open ended and will remain open to new suppliers throughout the duration. An application to be appointed to the Dynamic Market, in response to this Dynamic Market Notice, can be made at any time.

The Contracting Authority intends to establish a Dynamic Market for the provision of: solutions to support Process Equipment requirements across the business. The market will be for the procurement of goods for both Wastewater and Potable Water equipment. The Dynamic Market is open ended and will remain open to new suppliers throughout the duration. An application to be appointed to the Dynamic Market, in response to this Dynamic Market Notice, can be made at any time.

The Contracting Authority intends to establish a Dynamic Market for the provision of: solutions to support Process Equipment requirements across the business. The market will be for the procurement of goods for both Wastewater and Potable Water equipment. The Dynamic Market is open ended and will remain open to new suppliers throughout the duration. An application to be appointed to the Dynamic Market, in response to this Dynamic Market Notice, can be made at any time.

United Utilities is developing the Short Chain PFAS Treatment Accelerator Programme as a proposed Water Innovation Fund Water Breakthrough Challenge 7 bid under the Transform scheme. Through this preliminary market engagement, United Utilities is seeking information from organisations interested in partnering on the project and contributing to its development and delivery through either a monetary contribution or a benefit-in-kind contribution. We are particularly interested in suppliers and technology providers offering treatment solutions capable of removing or reducing short-chain PFAS compounds in water and wastewater applications, as well as organisations able to support testing, evidence generation, technology selection and regulatory readiness.

United Utilities is developing Living Logic as a proposed Water Innovation Fund Water Breakthrough Challenge 7 bid under the Catalyst scheme. Through this preliminary market engagement, United Utilities is seeking information from organisations interested in partnering on the project and contributing to its development and delivery through either a monetary contribution or a benefit-in-kind contribution. We are particularly interested in suppliers, technology providers, research organisations and delivery partners offering nature-based wastewater treatment solutions and associated monitoring, diagnostics or decision-support capabilities that can support the wider adoption of living treatment systems as predictable, monitorable and investable wastewater treatment assets.

United Utilities is seeking information from suppliers offering innovative solids separation technologies for wastewater treatment applications. We are particularly interested in solutions that use centrifugal, cyclonic or vortex-based separation principles to remove suspended solids from wastewater streams without reliance on conventional filtration media, membranes, cloth filters or similar physical filtration barriers.

United Utilities (UU) wishes to engage the market to support the delivery of Rainwater Management schemes across the North West of England. The Environment Act and subsequent Storm Overflow Discharge Reduction Plan (SODRP) have introduced a statutory requirement to significantly reduce the operation of storm overflows, with all storm overflows expected to spill no more than ten times per year by 2050. Approximately 54% of United Utilities' wastewater network is a combined sewer system, conveying both surface water and wastewater to Wastewater Treatment Works (WwTWs) or Combined Sewer Overflows (CSOs) prior to discharge to the environment. This framework will enable United Utilities to appoint Contractors to deliver Rainwater Management solutions that reduce the volume of surface water entering the combined sewer network. Through the implementation of nature-based and sustainable drainage interventions, the framework aims to mitigate the impacts of storm overflows, improve network resilience, and contribute to the achievement of regulatory and environmental objectives. United Utilities’ (UU) Rainwater Management strategy is founded on Sustainable Drainage principles, which prioritise the capture, reuse and management of rainwater as close as possible to where it falls. The strategy promotes the use of surface conveyance, infiltration, disconnection and attenuation to slow the movement of water through the catchment and reduce pressure on the wastewater network. This approach, combined with measures to improve water efficiency, creates additional capacity within wastewater catchments, reduces demand for potable water, and maximises value by delivering wider environmental, social and economic benefits through the creation of blue-green infrastructure. By increasing the use of Rainwater Management interventions, UU can reduce its reliance on traditional, carbon-intensive engineering solutions, such as underground storage tanks, while delivering best value outcomes for customers and the environment. Whilst many of the individual interventions are well-established and proven, the scale and pace of delivery proposed by UU is unprecedented within the sector. The opportunity lies in developing and deploying these solutions at scale, working collaboratively with customers, businesses, Local Authorities, and other key stakeholders to drive widescale delivery and maximise catchment-wide benefits. The current Rainwater Management Programme identifies approximately 6,500 interventions across the United Utilities network area. However, Bidders should note that the programme remains subject to ongoing development and refinement may include up to 10,000 interventions over the framework term. Interventions will be delivered across the five county areas served by United Utilities: Cumbria, Lancashire, Cheshire, Greater Manchester and Merseyside. Particular focus is anticipated within Greater Manchester and Merseyside over AMP8, reflecting the strategic importance of these areas, the presence of Combined Authorities, and the objectives set out within their respective Integrated Water Management Plans (IWMPs). Rainwater Management Intervention Types Attenuation Pond: holding water body, suitable in large natural spaces only Bio-retention: pollution control incorporated into intervention design Blue Roof: smart water storage to catch rainwater and slow the return period Disconnection: surface water systems or extraneous rainwater from the combined network to a more suitable receiver e.g. water course. Downpipe Disconnection: from residential and business buildings, e.g. butt rainwater planter. Filter Drain: trench filled with gravel, water infiltrates to ground Green roofs: water retaining layer beneath a growing medium and planting for additional benefits e.g. air quality, biodiversity. Natural Flood Management (NFM): landscape solutions to manage uplands to retain rainwater where it falls e.g. leaky dams, catchment planting Permeable Paving: water infiltrates to ground or stored/ attenuated underground Rain Garden: surface planting, water infiltrates to ground or stored/ attenuated underground Soakaway: excavation filled with gravel and landscaped. Water infiltrates to ground Swale: shallow wide channel to catch, slow the flow or infiltrate water to ground. Can be wet and/ or dry Tree Pit: underground system combining urban tree planting with drainage that captures stormwater Landscape Maintenance & Management: services to undertake appropriate landscape maintenance such as mowing, watering, visual inspections, re-planting, silt removal. Disconnections Contractors will be responsible for the Design and Build of low complexity surface water disconnection works, where existing surface water pipes connected to the combined sewer network will be diverted to a more suitable receiving system. This may include connection to existing surface water sewers, or discharge via Rainwater Interventions such as rain gardens, attenuation ponds etc. Minor Works Streets Contractors will be responsible for the Design and Build of Rainwater Management interventions located within highways. These will comprise of non-complex standardised design solutions; however, Contractors will be expected to apply appropriate design judgement, innovation and technical capability to adapt solutions to site-specific constraints, stakeholder requirements and opportunities for wider environmental or placemaking benefits. The Contractor will be responsible for managing Traffic Management and gaining the necessary consents/ permits/ license, therefore holding the necessary Street Works Qualifications. In addition, demonstrate the appropriate balance of technical capability and relevant experience to successfully deliver nature-based solutions, encompassing both civil engineering and green infrastructure/landscape expertise. Minor Works – Five S’s Contractors will be responsible for the design and build of Rainwater Management interventions on private sites with a specific focus on schools, supermarkets, stations, state buildings (e.g. hospitals), and social housing sites. Solutions are expected to be low complexity to support delivery at pace and may range from product-based interventions through to bespoke site-specific designs. Contractors will need to consider practical delivery constraints within live environments, such as school playgrounds, supermarket car parks, hospital estates and residential settings. In addition to improving rainwater management, successful solutions should seek to deliver wider social, environmental and community benefits by creating attractive, functional and usable spaces for the people who use them. Examples may include: Interactive and educational outdoor environments for schools Calming and attractive spaces that support wellbeing within healthcare settings Planted areas that improve local amenity and help promote a sense of community within social housing sites Major Works Contractors will be responsible soley for the delivery of the Works (construction) on complex packages comprising of multiple Rainwater Management Interventions across a range of typologies within a single scheme. Interventions may include, but are not limited to, permeable paving, rain gardens, swales, and detention basins. And could be located within highways, public open space, catchment land, public realm. Design services will be provided by others, either by United Utilities' in-house team or by Design Partners appointed through a separate United Utilities framework. The Contractor shall provide suitably qualified and experienced resources with the appropriate balance of civil engineering, green infrastructure, and landscape expertise also managing construction, to support the successful delivery of nature-based solutions in both rural and urban locations. Natural Flood Management (NFM) NFM requires specialist environmental contractors to design and build nature based solutions such as leaky dams, wetlands, earth bunds and catchment planting such as woodland buffer strips or sphagnum moss. Habitat restoration, hydraulic assessment and traditional land management construction capabilities are essential for success. Along with working within designated and highly protected landscapes and with sensitive land owners. Products & Manufacturing Suppliers will be required to manufacture, store, supply, deliver and, where required, install Rainwater Management products suitable for deployment across household and non-household settings. This may include products designed or specified by United Utilities, including those where United Utilities owns or controls the intellectual property, alongside supplier-proposed products or product developments. Products may include, but are not limited to, water butts, rainwater planters, SuDS planters, modular attenuation or storage products, and associated components. Suppliers shall demonstrate the ability of repeatability and delivery at scale in terms of manufacturing, storage, distribution arrangement and installation capability. Also, the ability to deliver in the UU technical, operational and customer environment. Surveys & Investigations Contractor will provide Survey Works to support the delivery of the Rainwater Management Programme. This will include, Topographical, Ground Penetrating Radar (GPR) Drainage (Connectivity, CCTV, MH cards), Impermeable Area Survey (IAS), Contaminated Surface Water (CSW) for cross connections and infiltration tests (BRE 365)

United Utilities is undertaking preliminary market engagement to better understand the market for Managed Learning Services (MSP). The purpose of this engagement is to identify suppliers operating within the market, understand the range of services available and gather information on current service delivery models and commercial approaches. United Utilities currently procures external training from a wide range of providers to support the development of its workforce. Through this market engagement, United Utilities is seeking to understand how Managed Learning Services could support a more efficient, consistent and controlled approach to the sourcing, administration and management of external training. Interested organisations are invited to complete the accompanying Market Engagement Questionnaire. This notice does not constitute a call for competition, does not commit United Utilities to undertake any future procurement and no contract will be awarded as a result of this market engagement.

United Utilities is seeking to undertake preliminary market engagement with suppliers who may be interested in participating in a future tender opportunity for a Dynamic Market to support our Innovation and Asset Intelligence programmes. This notice is issued solely for the purpose of gathering market insights, understanding supplier capabilities, and informing the development of our sourcing strategy. The proposed scope and structure of the procurement may be refined or amended following this engagement activity. Participation in this preliminary market engagement is entirely voluntary. It does not form part of any formal procurement process and will not be taken into account in the evaluation of any future tender submissions. United Utilities reserves the right, but is under no obligation, to proceed with a formal procurement exercise and publish a corresponding Tender Notice at a later date. If you are interested please complete the following form: https://forms.office.com/e/Vuhczx4vA3

A long-term hydrological and water quality monitoring study has been conducted across three United Utilities estates (the Upper Goyt, Ashway Gap catchments at Chew and Brennand catchments, Bowland), commencing in 2006 in response to the SCaMP-related moorland restoration and management and works. The programme is now entering its 20th year and has yielded a valuable dataset, which has provided valuable evidence of both the short-term and longer-term effects of moorland restoration, the effect of single, but impactful events including moorland fires and phases of woodland felling and in recent years, the effects of annual climate variability and the impact of anthropogenically-induced climate change. The high temporal resolution of the dataset, combined with its overall timespan, makes it almost unique outside UK public-sector organisations and is frequently used by academic researchers across the UK. The monitoring programme was initially established during the original programme of SCaMP-related restoration work and so no pre-restoration data exists for the site. As of 2026, the monitoring programme will be in its 20th year. The monitoring project has been extended and refined over several phases and the monitoring programme revised from time to time. The following provides a summary of the current monitoring configuration, as of January 2026. Monitoring needs to continue as per current configuration to build on existing dataset. This request covers the period September 2026 to April 2030.

United Utilities Water Limited intends to put in place a framework agreement for the supply of water industry fittings. This is a request for market intelligence to help the company build the requirement. The scope of supply will include the following. This is subject to change and will be in-line with the market offering and will be developed along with the specification. If this proposed framework is of interest and it is within your scope of supply, then please contact us or respond this engagement request for further discussion. You may be asked to help the company develop the requirements scope and specification of this proposed framework. Lot 1 - Operational fittings for Water and Wastewater Applications; Adapters Couplings Flanges Repair Clamps Reducers Bushes Lot 2 - Repair and Access Fittings Collars Hydrant Clamps Lot 3 - Under Pressure Tees UP Tees Lot 4 - PE and Plastic Fittings Ferrules and Saddles Straps Pipe Fittings Lot 5 - Boundary Boxes Boundary Boxes Lot 6 - Bespoke and Fabricated Fittings Specials, fabrications and one-offs Other lots and product categories may be included, and off of these proposed lots may be subject to alteration and change. Contact Name: Daniel Vass Number: 07920 207375 E Mail: [email protected]