facilities management contracts

PROCUREMENT DESCRIPTION To carry out window cleaning on all glazing and specified building areas at the Royal Armouries Museum and New Dock Hall in Leeds. Complying with all Health & Safety regulations (inc. Working at Height) and following industrial best practices. CURRENT SERVICE SCOPE Fortnightly Visits • Ground floor building entrance areas including auto doors (inside and outside including the fold back glass inner doors) • Dockside Ground floor frontage including the RA shop and Masters Restaurant Windows (Inside and outside) • New Dock Hall: All of frontage glazing inside and outside Quarterly Visits – Jan – Apr – Jul – Oct • Regular windows and glazing – both internal and external surfaces • Slit windows – both internal and external surfaces • Triangular viewing windows – both internal and external surfaces • Regular recessed windows – both internal and external surfaces • Juliette windows (can be fully opened) – both internal and external surfaces • Internal Doors/windows to street from shop and restaurant • Office skylights 5th Floor – both internal and external surfaces • Internal balconies, glazed bridges, window internal balconies and stairwell glazing - both sides • Facia of ‘Street’ – both internal and external surfaces • Hall of Steel’ internal and external surfaces and both sides of all stairway glazing • To include internal glazing of all four galleries Annual and 6 monthly Tasks (Apr/Oct) • Panoramic glass lifts – by appointment and under the direct control of our lift maintenance service provider (internally). (Yearly task) • External canopy over the Tiltyard (Annually- April) • Hall of Steel ground and 1st floor building frontage, including brickwork (6 Monthly Apr/Oct) • Street’ skylights - external surfaces (6 Monthly Apr/Oct) • Craft Court Windows (1st Floor, smoking, shelter canopy, Cycle Storage (6 Monthly April/Oct) • External balcony of ‘Pearl’ Suite’ Both sides ESTIMATED CONTRACT VALUE (INCL. VAT): £400,000 • Initial term: £240,000 • Optional extensions: £160,000

Procurement Description: To service and maintain all systems that cover 3 sites in Leeds and 1 at Fort Nelson. For Leeds and the Fort, this covers security access management intruder systems. Fire detection, and alarm equipment are for 3 sites at Leeds only. To be managed to the highest operational standards, through a fully comprehensive planned preventative maintenance schedule in compliance with all relevant Health & Safety Regulations and industry standards. Ensure continuous monitoring and responsiveness through an approved system, such as Redcare or an equivalent monitoring service. Current scope •Fire systems (Leeds only) – fire alarm and detection systems, control panels, interfaces, detectors, call points, sounders, and associated equipment •Security systems (Leeds and Fort) – intruder alarms, access control systems, CCTV, door entry/intercom systems, monitoring connections, and associated hardware/software •Routine servicing and maintenance (both sites) in accordance with manufacturers’ recommendations, statutory requirements, and relevant British Standards •Reactive maintenance and fault rectification (both sites) including replacement of defective components and restoration of systems to full working order •24/7 emergency call-out support (both sites) where required, with defined response times for critical system failures •Testing, certification, and compliance reporting (both sites) following maintenance visits and remedial works •Provision of maintenance records, asset information, and service reports (both sites) for each visit •Advice on lifecycle replacement, system upgrades, obsolescence, and compliance risks (both sites) •Liaison with monitoring providers (both sites) and support for alarm signalling services where applicable •Management of false alarms, recurring faults, and system performance issues (both sites) •Attendance at site meetings (both sites) where necessary to review performance, risks, and planned works The appointed contractor shall ensure that all services are delivered by competent, suitably qualified personnel, in compliance with all relevant health and safety legislation, fire safety requirements, industry standards, and best practice. Estimated Contract Value (incl. VAT): £380,000 • Initial term: £180,000 • Optional extensions: £120,000 • Other options (variations, e.g. additional works provisions): £80,000