UK Public Sector Contracts & Tenders

Behind our success are our employees who combine deep geospatial knowledge alongside new data, technology, and commercial capabilities and who deliver for customers through trusted business development, problem solving and solutions and customer insight. Crucial to our success is our ability to effectively manage and embed transformational change which is required for us to realise our growth and commercial ambitions and retain the talent we rely upon. OS wish to appoint a set of suppliers (2 per lot) to act as a "provider of strategic change communications services" and a ''Creative Design Partner ''. The Suppliers will add value by providing strategic change communication advice and delivery capability to support IT, process and people change programmes. The Supplier will advise and deliver strategic change communications with the aim of driving transparency, consistency, and effectiveness in alignment to our OS brand and Values and embed the change. Additional information: The Tender documentation is free to access and download on the following link: Visit http://in-tendhost.co.uk/os to access the (In-tend) supplier portal. If you encounter any difficulties whilst using the system, you can contact our Support team by phoning 0844 2728810 or emailing support@in-tend.co.uk Is a Recurrent Procurement Type? : No

OS collects and maintains geographic information which underpins the production of some of the most detailed and frequently updated mapping in the world. In order to collect change to update and maintain our databases and products, intelligence on new or amended features is essential. OS is looking at further improving intelligence sources for road routing features. Intelligence referring to these features is essential for the update and maintenance of OS products. Additional information: English is to be the language for all communications between OS and Participants on all matters relating to this tender. The information and documents relating to this procurement will be accessible via the In-Tend E-Sourcing Portal: http://in-tendhost.co.uk/os (In-Tend). To be able to access these documents Participants must register and thereafter will be issued with a 'USERNAME' and 'PASSWORD'. Participants that have already registered previously, can access the Tender documents by logging on to the service and following the steps in paragraph below. If you are experiencing problems, then please contact the In-Tend support (support@in-tend.co.uk) for further assistance. Tender submissions should be submitted via In-Tend by no later than 14/07/2023 at 12:00 identified with the Participant's company/organisation name. Participants are reminded to allow sufficient time in submitting their Tenders prior to the closing date and time. In-Tend will not permit submissions after the stated deadline has passed. Is a Recurrent Procurement Type? : No

REQUEST FOR INFORMATION Ordnance Survey is currently in the process of procuring a Search and Merchandising tool to customise our current E-Commerce platform to deliver a better customer experience and better showcase our products. In order to gain a better understanding of the market, Ordnance Survey is requesting Suppliers to give feedback on our proposed specification in order to gain a better understanding of the current market. Additional information: The information and documents relating to this RFI will be accessible via the In-Tend E-Sourcing Portal: http:/in-tendhost.co.uk/os (In-Tend). To be able to access these documents, Participants must register and thereafter will be issued with a 'USERNAME' and 'PASSWORD'. Participants that have already registered previously, can access the document by logging on to the service and following the steps below. If you are experiencing problems, then please contact the In-Tend support (support@in-tend.co.uk) for further assistance. In order to respond to this RFI, please complete the response sections at Appendix B and submit via In-Tend by no later than 7th August 2023 at 12:00pm identified with the Participant's company/organisation name. Participants are reminded to allow sufficient time in submitting their response prior to the closing date and time. In-Tend will not permit submissions after the stated deadline has passed. Is a Recurrent Procurement Type? : No

REQUEST FOR INFORMATION Ordnance Survey is currently in the process of procuring a Search and Merchandising tool to customise our current E-Commerce platform to deliver a better customer experience and better showcase our products. In order to gain a better understanding of the market, Ordnance Survey is requesting Suppliers to give feedback on our proposed specification in order to gain a better understanding of the current market. Additional information: The information and documents relating to this RFI will be accessible via the In-Tend E-Sourcing Portal: http:/in-tendhost.co.uk/os (In-Tend). To be able to access these documents, Participants must register and thereafter will be issued with a 'USERNAME' and 'PASSWORD'. Participants that have already registered previously, can access the document by logging on to the service and following the steps below. If you are experiencing problems, then please contact the In-Tend support (support@in-tend.co.uk) for further assistance. In order to respond to this RFI, please complete the response sections at Appendix B and submit via In-Tend by no later than 7th August 2023 at 12:00pm identified with the Participant's company/organisation name. Participants are reminded to allow sufficient time in submitting their response prior to the closing date and time. In-Tend will not permit submissions after the stated deadline has passed. Is a Recurrent Procurement Type? : No

Ordnance Survey is looking for a single supplier to provide a Marketing Engagement Platform in order to improve communication with our customers via multiple channels (including email, in app notifications, push notifications). OS would like to utilise this solution to help with our ambitious growth plans for e-commerce and OS Maps. Ordnance Survey has drafted a potential specification and list of requirements and is presenting this to the market for feedback on whether the requirements are achievable and to gather an understanding of potential costs. Additional information: Is a Recurrent Procurement Type? : No

Ordnance Survey has a mature online presence, with our e-commerce store being rebuilt on the BigCommerce platform in 2020 and our development partner has supported, maintained, and continued developing the site and its associated services. Since its development, the searching, merchandising and recommendations functionality has remained the default function that Big Commerce has to offer. Ordnance Survey is looking to take on a new search, merchandising and recommendation tool that will integrate with the BigCommerce platform that will provide more control over these areas of the website, the goal is to provide a better customer experience and showcase the products that we have to offer in a clearer, more relevant, and interesting way. Additional information: Is a Recurrent Procurement Type? : No

Ordnance Survey is looking to enhance its in house imagery with third party imagery ie. already flown or about to be flown. This will supplement existing demand planning processes and make them more efficient. This Request For Information sets out OS' requirements for the provision of Third Party Imagery and seeks to discover from potential suppliers what the market characteristics are, how requirements may be fulfilled and other specific information as specified in Appendix A. Additional information: The information and documents relating to this RFI will be accessible via the In-Tend E-Sourcing Portal: http:/in-tendhost.co.uk/os (In-Tend). To be able to access these documents, Participants must register and thereafter will be issued with a 'USERNAME' and 'PASSWORD'. Participants that have already registered previously, can access the document by logging on to the service and following the steps below. If you are experiencing problems, then please contact the In-Tend support (support@in-tend.co.uk) for further assistance. In order to respond to this RFI, please complete the response sections at Appendix B and submit via In-Tend by no later than 8th March 2024 at 12:00pm identified with the Participant's company/organisation name. Participants are reminded to allow sufficient time in submitting their response prior to the closing date and time. In-Tend will not permit submissions after the stated deadline has passed. Is a Recurrent Procurement Type? : No

Ordnance Survey is looking to enhance its in house imagery with third party imagery ie. already flown or about to be flown. This will supplement existing demand planning processes and make them more efficient. This Request For Information sets out OS' requirements for the provision of Third Party Imagery and seeks to discover from potential suppliers what the market characteristics are, how requirements may be fulfilled and other specific information as specified in Appendix A. Additional information: The information and documents relating to this RFI will be accessible via the In-Tend E-Sourcing Portal: http:/in-tendhost.co.uk/os (In-Tend). To be able to access these documents, Participants must register and thereafter will be issued with a 'USERNAME' and 'PASSWORD'. Participants that have already registered previously, can access the document by logging on to the service and following the steps below. If you are experiencing problems, then please contact the In-Tend support (support@in-tend.co.uk) for further assistance. In order to respond to this RFI, please complete the response sections at Appendix B and submit via In-Tend by no later than 8th March 2024 at 12:00pm identified with the Participant's company/organisation name. Participants are reminded to allow sufficient time in submitting their response prior to the closing date and time. In-Tend will not permit submissions after the stated deadline has passed. Is a Recurrent Procurement Type? : No

Ordnance Survey has a mature online presence, with our e-commerce store being rebuilt on the BigCommerce platform in 2020 and our development partner has supported, maintained, and continued developing the site and its associated services. Since its development, the searching, merchandising and recommendations functionality has remained the default function that Big Commerce has to offer. Ordnance Survey is looking to take on a new search, merchandising and recommendation tool that will integrate with the BigCommerce platform that will provide more control over these areas of the website, the goal is to provide a better customer experience and showcase the products that we have to offer in a clearer, more relevant, and interesting way. Additional information: Is a Recurrent Procurement Type? : No

Ordnance Survey is looking to enhance its in house imagery with third party imagery ie. already flown or about to be flown. This will supplement existing demand planning processes and make them more efficient. This Request For Information sets out OS' requirements for the provision of Third Party Imagery and seeks to discover from potential suppliers what the market characteristics are, how requirements may be fulfilled and other specific information as specified in Appendix A. Additional information: The information and documents relating to this RFI will be accessible via the In-Tend E-Sourcing Portal: http:/in-tendhost.co.uk/os (In-Tend). To be able to access these documents, Participants must register and thereafter will be issued with a 'USERNAME' and 'PASSWORD'. Participants that have already registered previously, can access the document by logging on to the service and following the steps below. If you are experiencing problems, then please contact the In-Tend support (support@in-tend.co.uk) for further assistance. In order to respond to this RFI, please complete the response sections at Appendix B and submit via In-Tend by no later than 8th March 2024 at 12:00pm identified with the Participant's company/organisation name. Participants are reminded to allow sufficient time in submitting their response prior to the closing date and time. In-Tend will not permit submissions after the stated deadline has passed. Is a Recurrent Procurement Type? : No

Ordnance Survey is looking to enhance its in house imagery with third party imagery ie. already flown or about to be flown. This will supplement existing demand planning processes and make them more efficient. This Request For Information sets out OS' requirements for the provision of Third Party Imagery and seeks to discover from potential suppliers what the market characteristics are, how requirements may be fulfilled and other specific information as specified in Appendix A. Additional information: The information and documents relating to this RFI will be accessible via the In-Tend E-Sourcing Portal: http:/in-tendhost.co.uk/os (In-Tend). To be able to access these documents, Participants must register and thereafter will be issued with a 'USERNAME' and 'PASSWORD'. Participants that have already registered previously, can access the document by logging on to the service and following the steps below. If you are experiencing problems, then please contact the In-Tend support (support@in-tend.co.uk) for further assistance. In order to respond to this RFI, please complete the response sections at Appendix B and submit via In-Tend by no later than 8th March 2024 at 12:00pm identified with the Participant's company/organisation name. Participants are reminded to allow sufficient time in submitting their response prior to the closing date and time. In-Tend will not permit submissions after the stated deadline has passed. Is a Recurrent Procurement Type? : No

Ordnance Survey is looking to enhance its in house imagery with third party imagery ie. already flown or about to be flown. This will supplement existing demand planning processes and make them more efficient. This Request For Information sets out OS' requirements for the provision of Third Party Imagery and seeks to discover from potential suppliers what the market characteristics are, how requirements may be fulfilled and other specific information as specified in Appendix A. Additional information: The information and documents relating to this RFI will be accessible via the In-Tend E-Sourcing Portal: http:/in-tendhost.co.uk/os (In-Tend). To be able to access these documents, Participants must register and thereafter will be issued with a 'USERNAME' and 'PASSWORD'. Participants that have already registered previously, can access the document by logging on to the service and following the steps below. If you are experiencing problems, then please contact the In-Tend support (support@in-tend.co.uk) for further assistance. In order to respond to this RFI, please complete the response sections at Appendix B and submit via In-Tend by no later than 8th March 2024 at 12:00pm identified with the Participant's company/organisation name. Participants are reminded to allow sufficient time in submitting their response prior to the closing date and time. In-Tend will not permit submissions after the stated deadline has passed. Is a Recurrent Procurement Type? : No

Ordnance Survey is looking to enhance its in house imagery with third party imagery ie. already flown or about to be flown. This will supplement existing demand planning processes and make them more efficient. This Request For Information sets out OS' requirements for the provision of Third Party Imagery and seeks to discover from potential suppliers what the market characteristics are, how requirements may be fulfilled and other specific information as specified in Appendix A. Additional information: The information and documents relating to this RFI will be accessible via the In-Tend E-Sourcing Portal: http:/in-tendhost.co.uk/os (In-Tend). To be able to access these documents, Participants must register and thereafter will be issued with a 'USERNAME' and 'PASSWORD'. Participants that have already registered previously, can access the document by logging on to the service and following the steps below. If you are experiencing problems, then please contact the In-Tend support (support@in-tend.co.uk) for further assistance. In order to respond to this RFI, please complete the response sections at Appendix B and submit via In-Tend by no later than 8th March 2024 at 12:00pm identified with the Participant's company/organisation name. Participants are reminded to allow sufficient time in submitting their response prior to the closing date and time. In-Tend will not permit submissions after the stated deadline has passed. Is a Recurrent Procurement Type? : No

User Experience (Ux) and Surveying Software Platform Additional information: Ordnance Survey (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance, and marketing of a wide range of geographic information, relied on by government, business, and individuals (B2G, B2B, B2C). Further information on OS can be found on our website http://www.os.uk. OS is focused on a customer centric approach to developing its' products and therefore requires a customer insight platform and a user experience (Ux) monitoring software tool to understand OS' user needs and behaviours and to test viability and value of new ideas and prototypes with a variety of user groups and the general product. The platform will be used by product managers, the Ux team and marketeers across both OS' Consumer and Corporate teams and the results from the surveys undertaken will be used to compile reports and infographics which are to be shared across the Ux team, Consumer, and the wider business at OS. Bidders interested in applying for this opportunity should do so electronically through In-Tend. Visit https://in-tendhost.co.uk/os to access the supplier portal. Is a Recurrent Procurement Type? : No

User Experience (Ux) and Surveying Software Platform Additional information: Ordnance Survey (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance, and marketing of a wide range of geographic information, relied on by government, business, and individuals (B2G, B2B, B2C). Further information on OS can be found on our website http://www.os.uk. OS is focused on a customer centric approach to developing its' products and therefore requires a customer insight platform and a user experience (Ux) monitoring software tool to understand OS' user needs and behaviours and to test viability and value of new ideas and prototypes with a variety of user groups and the general product. The platform will be used by product managers, the Ux team and marketeers across both OS' Consumer and Corporate teams and the results from the surveys undertaken will be used to compile reports and infographics which are to be shared across the Ux team, Consumer, and the wider business at OS. Bidders interested in applying for this opportunity should do so electronically through In-Tend. Visit https://in-tendhost.co.uk/os to access the supplier portal. Is a Recurrent Procurement Type? : No

Survey-grade Global Navigation Satellite System (GNSS) equipment underpins all field data capture in Ordnance Survey (OS). This tender is to purchase replacement GNSS survey receivers (hardware) for use by OS' field team. The procurement is required to replace end of life receivers, enabling the surveying team to continue with field data capture in support of current and future capture requirements. Contractual terms are provided within the Tender documents pack, all Participants must self certify their acceptance of as part of submission of a response to this Tender. Additional information: Is a Recurrent Procurement Type? : No

Ordnance Survey Ltd is Britain's mapping agency and is responsible for the surveying, production, maintenance, and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website http://www.os.uk. OS is a private limited company (company registration number 09121572), and the entire share capital is owned by the Department for Science, Innovation, and Technology. Research Brief: Shaping the future development of OS Maps Project Background Ordnance Survey's (OS) Consumer divisions' mission is to help more people to get outside more often. OS's digital mapping service (OS Maps) is one of our flagship products for leisure customers - helping them to access the outdoors in a safe and enjoyable way. Our mapping service helps users to plan and carry out outdoor activities either online (OS Maps) or via our App. By subscribing to OS Maps customers can discover outdoor trails, create their own routes and track the outdoor activities they want to do in Great Britain (GB). Currently, OS Maps has a loyal customer base of regular subscribers and users, however, they tend to be older (50+) and more experienced outdoor enthusiasts. **We have plans to grow the usage of OS Maps amongst Millennial (aged 27-42) and Genz (aged 18-26) consumers - broadening our appeal beyond our traditional core experienced adventurers**. At the beginning of this year, a new user interface was introduced within the OS Maps App to ensure the App is easier to use amongst new subscribers. There are more releases planned over the coming year, which will continue to build on these recent changes. To help inform our future product strategy, we would like to understand the key use cases that consumers want from an outdoor app, explore what they would need/want/expect from an outdoor app, and test the usability of our App. We would like to identify what other apps offer consumers that we currently don't cover, and how our app can develop to encourage future use. Whilst they may already venture outside, these users will be unlikely to be experts at map reading. Therefore, researching our existing user base will not help us identify the right opportunities for increasing the takeup of our application. OS requires a market research agency that can conduct qualitative research with potential, future OS Maps users**. This should not include our existing customers but should include those using other outdoor activity apps. Additional information: Is a Recurrent Procurement Type? : No

OS and partners are exploring how we can build trust into our supply chains. The Supply Chain Data Partnership (SCDP), of which Ordnance Survey (OS) is a founding member, was established to develop and provide critical location insights for assurance of global supply chains. Over the last year, the project has focused on the supply chains of products such as palm oil, soy, and wood-based packaging applications. The Partnership has now successfully completed a proof of concept for a trusted location insights platform, a major milestone. The new platform - a global location register - will enable the monitoring and verification of environmentally and socially sustainable practices at every stage in a supply chain, to protect people and environments. OS is seeking companies who have an established application and access to data collectors who can undertake in field verification via of assets such as mills, storage facilities, abattoirs, processing, and storage sites etc using mobile technology. OS requires the Supplier to be able to receive an instruction from our platform to survey a site which could be anywhere in the world. Additional information: Review the documents available at https://in-tendhost.co.uk/os. Is a Recurrent Procurement Type? : No

Ordnance Survey Ltd (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance, and marketing of a wide range of geographic information, relied on by government, business, and individuals. The Consumer element of OS provides customers with products and services that help make their activity more enjoyable, accessible, and safe. From physical paper maps to outdoor accessories and popular mobile apps. Listening to customers and evolving to meet their needs is key to OS' approach in a rapidly changing world. The Consumer mission is to help more people to get outside more often so they can live longer, stay younger and enjoy life more. OS is seeking to procure a Commercial off-the-shelf (COTS) Marketing Engagement Platform to improve communication with customers via multiple channels (including email, in-app notifications, and push notifications). OS would like to utilise the solution to aid its ambitious growth plans for E-Commerce and OS Maps. The outputs will enable the creation of personalised marketing content to improve the user experience within the OS Maps app and within the store to facilitate an increase in volume of both shop sales and subscription upgrades. This contract will be for three years with the option to extend annually for a further two years (3+1+1). Therefore, if all extensions were taken, the full length of the contract would be for five years. The contract start date is anticipated to be 1 November 2024, with Phase 1 integrations completed by 1 March 2025. Additional information: For further information, go to https://in-tendhost.co.uk/os/aspx/Home Is a Recurrent Procurement Type? : No

Ordnance Survey Ltd (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance, and marketing of a wide range of geographic information, relied on by government, business, and individuals. The Consumer element of OS provides customers with products and services that help make their activity more enjoyable, accessible, and safe. From physical paper maps to outdoor accessories and popular mobile apps. Listening to customers and evolving to meet their needs is key to OS' approach in a rapidly changing world. The Consumer mission is to help more people to get outside more often so they can live longer, stay younger and enjoy life more. OS is seeking to procure a Commercial off-the-shelf (COTS) Marketing Engagement Platform to improve communication with customers via multiple channels (including email, in-app notifications, and push notifications). OS would like to utilise the solution to aid its ambitious growth plans for E-Commerce and OS Maps. The outputs will enable the creation of personalised marketing content to improve the user experience within the OS Maps app and within the store to facilitate an increase in volume of both shop sales and subscription upgrades. This contract will be for three years with the option to extend annually for a further two years (3+1+1). Therefore, if all extensions were taken, the full length of the contract would be for five years. The contract start date is anticipated to be 1 November 2024, with Phase 1 integrations completed by 1 March 2025. Additional information: For further information, go to https://in-tendhost.co.uk/os/aspx/Home Is a Recurrent Procurement Type? : No