UK Public Sector Contracts & Tenders

Manchester Airports Group (MAG) is seeking a long-term Insurance Broker Partner. MAG operates within a complex commercial and regulatory environment while maintaining a diverse, evolving risk profile. Effective insurance arrangements are essential to supporting operational continuity, financial resilience, and MAGs wider strategic objectives. Key policies taken out by MAG annually include: • Property Damage and Business Interruption • Airport Owners and Operators Liability • Cyber • Motor • Employers Liability • Directors and Officers Liability • Engineering Inspection and Insurance • A portfolio of insurance for the CAVU business Insurance brokers play a critical role in advising on risk transfer strategy, insurance programme design, placement of cover, insurer engagement, and claims management. Given the specialist nature of these services and the importance of robust governance and market expertise, MAG requires access to suitably experienced, financially stable, and professionally accredited insurance brokers. MAGs current insurance brokerage arrangements are approaching expiry. In addition, ongoing changes within the insurance market, including pricing volatility, insurer capacity constraints, and increased regulatory and governance expectations, necessitate a formal competitive procurement process.

The objective of this procurement is to secure partnership(s) with key strategic partner(s) to provide best-in-class services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports. The aims of this Procurement are to; - Achieve and maintain a Very Good rating under the CAA framework, as the minimum standard under the CAA framework. - Give assurance to our PRM customers, that they will receive an equitable experience to all other airport users under this new contract. - Enhance the performance standards with robust key performance indicators and service levels that drive a customer focused culture and ethos. - Uphold a positive reputation of the PRM service as seen by external and internal stakeholders. - Provide transparency between AOC, MAN, STN and our PRM provider to build on existing relationships and forge a strong ethos of collaborative working. The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process. Specifications for this tender will be provided at the ITN stage.