UK Public Sector Contracts & Tenders

PCH wish to procure an operational review of the Long-term care and Support Service on behalf of Medway council to enable • A clear understanding of why the large backlog of reviews persists (further described below) • Evidence-based options to restore compliance and performance and variability of experience • A realistic plan to reduce the backlog at pace • Improved workforce deployment and operational grip • Reduced statutory and regulatory risk This work aims to provide an understanding of the issues causing the backlog, a number of options for improving the situation and reduce the risk of Statutory non-compliance and poor experiences of residents of Medway. We require an experienced contractor that can work alongside Medway’s Leadership and PCH to develop and deliver a focused, time-limited operational review of the Long-Term Care & Support Service Outputs. There will be a mid-point report, which will alert Medway to any early findings. In addition, there will be a final report (in a format to be agreed with Medway and PCH) that will cover: • An evidence based and detailed assessment of the root causes of backlogs • An assessment of workforce deployment and whether it could be improved • An assessment of whether management oversight is sufficient and how it can be improved • A rigorous testing of current plans to address the backlogs and their likelihood to succeed (including the impact and risk of transferring staff to the Targeted Review Team) • An assessment of statutory and regulatory risk (including DOLS) • A set of recommendations that bring together findings and maps out a proposed plan. You will need to demonstrate with evidence that you meet the below mandatory criteria. • Senior level experience of adult social care • Previous relevant experience and understanding of statutory guidance and regulations in adult social care that are relevant to this task • Previous relevant experience of data analysis, process flow and causal analysis within a similar environment and task In less than 600 words please describe, with examples, how you would: • Devise the methodology for this task • Present the outline methodology including what you believe to be the key issues and risks • Describe how you would present a final report that was of immediate use to Medway (what aspects would be essential and how might you do this?) Your tender documents along with other completed documents as requested in the ITT will need to be submitted on the Panacea procurement portal before the closure date.

The LGA delivers a programme of children’s services leadership support to councils and corporate and political leaders. To support delivery of the LGA’s programme of children’s services leadership support to councils and corporate or political leaders through provision of associate support to councils, specifically (but not exclusively) in children’s social care and SEND. The Regional Children’s Improvement Adviser will be required to: Work closely with the LGA children’s improvement advisors who focus on SEND and corporate leadership to ensure a coherent offer of support. Build a wider understanding of the LGAs improvement support to ensure a coherent and co-ordinated offer to councils. Develop strong relationships with councils and corporate and political leaders in a region to build a clear understanding of need in children’s services, to support leadership, identify innovative solutions, broker improvement strategies, and ensure they are delivered. Build a direct relationship with the regional improvement and innovation alliances (RIIAs) in terms of strategic planning, intervention and resources, and to provide support and challenge to the delivery of regional plans. Provide constructive challenge to local and regional approaches and priorities. Identify and support councils at risk of failure. Work with the LGA’s children’s improvement team to commission additional capacity and expertise to improve services for children. Ensure best practice and learning is shared. Contract dates: The date for commencement of the Services is: 1 June 2026 The date for completion of the Services is: 31 March 2027, with the option to review and extend for an additional 1 year Fee: The Fee for the performance of the Services (together with any services necessary or reasonably incidental to such Services) is £700 excluding VAT. Reasonable travel and accommodation expenses will also be paid. (Greater detail of the Services are set out in attached draft contract in Appendix 3).

The Council has ambitions to deliver a technology enabled lives programme at scale to drive its prevention agenda and support people who may draw on care and support to maximise their level of independence and autonomy and reduce the need for paid for care services. The support ERYC require to start this process is the development of a business case that includes: STAGE ONE • Establishment of the goals for the work/establishing the problem statement • An overview of the landscape for delivery of technology enabled lives STAGE TWO • The financial cases for or scaling up technology enabled care in terms of reducing existing support requirement. • A recommended way forward or list of options for consideration The contractor is also required to develop products/opportunities that can be shared with other councils, as a result of this work. Outcomes: • ERYC have a clear view of the current issues that they intend the development of assisted living technology will have impact upon • EYRC have a robust business case, developed to meet their specific needs and wishes, that can be used to present to corporate leaders and elected members. • The business case can be used to direct the implementation of the next stage of assistive technology in ERYC Outputs • A Stage one report • A business case, on the template provided by ERYC (with appropriate appendices) • An end of project report that encapsulates Stage One and Two learning and outcomes Products (these could be publications, webinars, slides, templates) that can be used by other councils to further develop their understanding and planning in the area of assisted living technology. The specifics of these will be decided in conversations with PCH and the contractor, at commencement and during the work. Mandatory: • previous, relevant experience and current knowledge of the assistive technology landscape. • Knowledge of adult social care and the priorities and responsibilities of councils. • Experience of working with a council to improve/develop their Assistive Technology offer In you submission please incorporate examples and evidence of all of the above within your answer to the following: In no more than 650 words, explain how you would undertake each stage of this proposal, including working with stakeholders, risk management and scope management. Describe how you might go about developing resources for wider use, alongside this specific work with ERYC. Please submit your tender documents along with the completed relevant documents as requested in the ITT on the Panacea procurement portal.

The IDeA as Partners in Care and Health (PCH) are working with the Social Care institute for Excellence and other well-respected organisations to support the delivery of sector led improvement for adult social care. PCH helps councils to improve the way they deliver adult social care and public health services and helps Government understand the challenges faced by the sector. The programme is a trusted network for developing and sharing best practice, developing tools and techniques, providing support, and building connections. It is offered to councils without charge. As a part of a new programme, the Post CQC assurance bespoke safeguarding improvement programme, PCH requires a consultant to provide a review of their Safeguarding Adult Board (SAB) governance effectiveness, structures, pathways and approaches to strategic safeguarding across the locality. They would like to be assured that their partnership works effectively across the safeguarding system and is Care Act compliant. 1. Governance and leadership The review will examine the SAB’s overall governance and leadership, including the effectiveness of SAB support functions and the reporting structures of Strategic Delivery Groups. It will also assess how clearly the Board articulates and fulfils its statutory duties; and the extent to which governance arrangements align with, and connect to, wider strategic Boards. Assurance oversight 2. The consultant will evaluate the use and quality of the Board’s assurance documents, review the effectiveness of Safeguarding Adults Review processes, assessing the robustness and analytical value of the performance dataset. The evaluation should also consider the Board’s use of wider intelligence and escalation mechanisms through the lens of MSP and how they are progressing their priorities of neglect/self-neglect, domestic abuse and contextual safeguarding. As well as review current and planned audit and assurance activity, including alignment with council scrutiny. Additionally, the consultant will consider the SAB’s work on co production, advocacy, and equality, diversity and inclusion (including hate crime) and examine how effectively the Board manages issues relating to transitions. 3. Post CQC inspection response Evaluate the Board’s actions in response to inspection findings and how well this is aligning with the Adult Improvement Board. 4. The consultant will assess the extent of multi-agency engagement with the Board’s work and priorities, evaluate how effectively the SAB challenges partners and drives accountability across the system, and review the clarity and effectiveness of the Board’s escalation routes.