Digital Health and Care Wales (DHCW), on behalf of NHS Wales organisations and General Medical Services (GMS) providers, is seeking to establish an Open Framework Agreement for Ambient Voice Technology (AVT) solutions. The Agreement will support the adoption of innovative technologies that can improve clinical documentation processes and enable more efficient delivery of patient care.
AVT unobtrusively record patient and caregiver conversations and convert dialogue into structured outputs with minimal user intervention. These technologies are designed to support clinical documentation and workflows, enabling clinicians to focus on patient interaction while maintaining accurate and timely records.
AVT solutions may include:
• Ambient voice capture
• Real-time speech-to-text transcription
• Generative AI summarisation
• Suggested structured clinical coding
• Intelligent summarisation
• Automated template population
• Review and approval workflows
• Integration with GP Systems (currently EMIS Web)
• Insights and reporting
Within NHS Wales, AVT is positioned as a capability to support General Practice efficiencies and enhance patient care through improved documentation workflows.
For full details of this requirement, please refer to the tender documents published in
eTenderWales, Jaggaer (formerly Bravo Solution) ITT 126244
https://etenderwales.ukp.app.jaggaer.com/web/login.shtml
Google Products & Services Reseller Framework Agreement
Digital Health and Care Wales ("DHCW") on behalf of NHS Wales Organisations has the need to establish a Framework Agreement for the provision of Google Products and Services through the establishment of a re-seller relationship. The Framework Agreement will support the operation of a cloud first strategy for the hosting and delivery of National Digital Services; whilst also supporting the ongoing use, management and future expansion of Google Cloud Products and Services along with other Google products where requirements may arise throughout the term of the agreement.
The establishment of the Framework agreement is also for a Reseller to hold responsibility for the licencing/support, administration, mangement, billing and support of these services upon framework award and commencement.
