UK Public Sector Contracts & Tenders

The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. • Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. • Deliver active, accountable account management with a named contact and regular service reviews. • Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. Further information available in the ITT document in In-Tend. https://in-tendhost.co.uk/cottsway/aspx/Home Please note that all correspondence regarding this tender should be made via the correspondence section in In-Tend.

**Please note this is a pre-market engagement exercise** Cottsway has a contract in place for an e-tendering system, and the contract is due to expire in March 2027. The anticipated new contract period is 3 years, with an option to extend for up to 2 additional years. This pre-market engagement seeks to gather information from suppliers to assess market capability and inform the development of the procurement strategy, specification, and potential route to market, with any insights obtained used solely to shape our approach should we decide to proceed. For more information on this pre-market engagement please refer to the specification which can be found by registering here https://in-tendhost.co.uk/cottsway/aspx/Home To participate, please express your interest via the correspondence function within In Tend no later than 12 pm on Friday 12 June. All communication must take place through the In Tend platform. After expressing your interest, please provide a brief submission containing: • Company name • Product name • Contact details of those wishing to attend (including email address) This pre-market engagement is issued for information-gathering purposes only and does not constitute a call for competition. Cottsway reserves the right to amend its requirements prior to formal procurement