local government contracts

Cornwall Council is recommissioning the Family Domestic Abuse Support Advisor (FDASA) Service, with a new contract expected to begin January 2027. The FDASA model provides a small team of specialist domestic abuse workers who are based within Family Help teams to offer short-term, focused support to families where domestic abuse is a primary concern. Their role is to increase safety, improve understanding of risk, and support access to wider domestic abuse services, while working alongside—rather than replacing—Children’s Social Care. The service includes a supervisor/team lead to ensure consistency and coordination.

Tender Opportunity: Local Electric Vehicle Infrastructure (LEVI) Concession Contract – Cornwall Council Cornwall Council invites bids for a 15-year concession contract (with an optional 1-year extension) to design, install, operate, and maintain a high-quality on-street electric vehicle charging network across Cornwall. This ambitious project is supported by up to £3,109,000 of Local Electric Vehicle Infrastructure (LEVI) funding and aims to deliver at least 2,000 publicly accessible charge points by December 2029. The Local Electric Vehicle Infrastructure (LEVI) funding is capped at a maximum of £3,109,000 any submission exceeding this figure will be deemed non-complaint and excluded from further evaluation. See tender documents for further details. All proposed charge points must be above-ground installations that comply with current UK safety, accessibility, and maintenance standards. Cornwall Council declared a climate emergency in 2019 and is committed to achieving carbon neutrality by 2030. Expanding EV infrastructure is central to this goal. Our Electric Vehicle Infrastructure (EVI) Strategy sets out a vision for a comprehensive, accessible, and reliable charging network that removes barriers to EV adoption for residents and visitors alike. Cornwall is the third largest unitary authority by population and a major tourist destination, with over 4 million overnight visits annually. Nearly two-thirds of residents live in rural or dispersed communities, making on-street and near-home charging essential. Strategic Objectives · Deliver a well-maintained, reliable network with excellent uptime and customer experience. · Ensure affordable and transparent pricing, aligned with prevailing market rates. · Provide inclusive access, meeting PAS 1899 accessibility standards wherever practicable. · Support social value commitments, including local employment and zero-emission maintenance vehicles. · Guarantee green energy supply for all charge points. Why Cornwall? · A unique geography with urban, rural, and coastal communities. · Strong tourism economy driving seasonal demand. · A clear strategy supporting sustainable transport and EV uptake. Join us in shaping a cleaner, greener future for Cornwall. This is a rare opportunity to deliver a transformative EV infrastructure programme that supports residents, visitors, and businesses while contributing to national decarbonisation goals. There is a compulsory financial contribution of £60,000 from 1 April 2028, which the Service Provider agrees to pay the Authority annually for the duration of the contract. This financial contribution will be index-linked for annual increase from the anniversary of the first payment to increases in the Retail Price Index (RPI), regardless of income generated. Please refer to the Statement of Requirements (Specification) and the Draft Contact for full details. This opportunity includes a requirement for 2,000 Charge points to be installed, commissioned and operational by 31st December 2029, any submission which falls below this figure will be deemed non-compliant and excluded from further evaluation. See tender documents for further details.

The Resilience, Inclusion, Strengths and Enablement (RISE) model will commission short term, trauma informed prevention and enablement services for adults with support needs related to homelessness, mental health, drug or alcohol use, neurodivergence or learning disabilities. The services will help people to find and sustain a home, build practical life skills, improve wellbeing, develop emotional resilience and feel connected within their community.

Cornwall Council (the "authority") wishes to invite tenders for the supply of services for Home to school transport to eligible children.

Cornwall Council is seeking urgent market feedback on the potential delivery of emergency accommodation and support services for people who are rough sleeping or at immediate risk of rough sleeping. Funded through the new and recently introduced Government's Rough Sleeping Programme, the Council wishes to understand available accommodation, delivery models, mobilisation timescales and market capacity to support a countywide route off the streets from November 2026.

Cornwall Council is seeking market feedback on a proposed Software as a Service (SaaS) Site Analysis & Evaluation Tool to support preparation of the Cornwall Local Plan. The soft market test aims to understand supplier capability, market capacity, implementation approaches, data migration requirements, commercial models and potential procurement considerations before commencing a formal procurement process. Further information is available within the attached Soft Market Test documentation. Cornwall Council welcomes feedback from organisations with relevant expertise in planning technology, GIS, site appraisal and Software as a Service solutions. This exercise is for market engagement purposes only and does not constitute a formal procurement process. All correspondence and responses should be submitted through the Proactis (Due North) portal.

Cornwall Council is conducting a Soft Market Test (SMT) to gain an understanding of the potential level of interest for the delivery of a Voluntary, Community and Social Enterprise (VCSE) Infrastructure contract to run between Autumn 2026 – Autumn 2029. It is intended that the responses supplied will enable the Council to assess the capability and experience of the organisation to deliver the requirements outlined in the questionnaire. Any such proposal would be subject to the development and approval of a business case, and, as such, this exercise implies no commercial commitment. This is not a formal tender document. Further information can be found at supplyingthesouthwest.org.uk

Cornwall Council is seeking to procure Enforcement Agent Services to support the lawful recovery of unpaid Council Tax, Business Rates, Penalty Charge Notices (PCNs), Housing Benefit Overpayments, Sundry Debts and other eligible debts following the expiry of the current contract in January 2027. The procurement will ensure continuity of statutory debt recovery services, protect critical income streams that fund essential public services, and support the Council's commitment to fair, proportionate and customer-focused debt recovery. The Council is proposing a lotted contract structure to encourage competition, improve resilience and secure specialist expertise across different debt types. Suppliers will be required to demonstrate compliance with all relevant legislation, strong vulnerability management processes, robust governance arrangements and a commitment to ethical enforcement practices. The new contract is expected to commence on 1 February 2027 following a competitive procurement process

Education off contract services. exceptional, off contract for post 16 young persons

Cornwall Council is proposing the direct award of a contract for the provision of Housing Support and Assessment Services (HSAS) at Chi Winder. The service will provide accommodation-based support and assessment for individuals experiencing, or at risk of, homelessness, supporting progression to sustainable independent living, improved wellbeing, and positive housing outcomes. The contract will contribute to the delivery of the Council's statutory homelessness duties and wider housing and prevention objectives. The procurement is anticipated to be conducted in accordance with the Procurement Act 2023 and the Procurement Regulations 2024, subject to the relevant legislative requirements, Council governance processes, and approval arrangements.

Cornwall Council intends to directly award a contract for the provision of Housing Support and Assessment Services (HSAS) at Cosgarne Hall. The service will provide accommodation-based support and assessment for individuals experiencing homelessness or at risk of homelessness, helping service users to develop independent living skills, access appropriate housing solutions, and improve health, wellbeing and social outcomes. The contract will support the Council's statutory homelessness duties and wider objectives relating to prevention, recovery, resilience and sustainable independent living. The procurement is anticipated to be undertaken by direct award in accordance with the Procurement Act 2023, the Procurement Regulations 2024, and the Council's Contract Procedure Rules, subject to all necessary approvals and governance requirements..

Cornwall Council is exploring the delivery of a time-limited Tenancy Academy pilot to support tenancy sustainment, prevent homelessness, and reduce demand on temporary accommodation and housing services. The pilot will test targeted education and skills-based interventions for households at risk of tenancy breakdown, including those in temporary accommodation preparing to move on and tenants in the social and private rented sectors. Delivery is expected to be flexible and cohort-based, focused on improving financial capability, tenancy knowledge, and tenant-landlord relationships. The pilot will generate evidence on cost, effectiveness, outcomes, and value for money to inform future service design and commissioning decisions. The estimated value provided is indicative only for the purpose of publishing this preliminary engagement notice.The Council is using this Soft Market Test to inform the scale, design, and potential value of any future opportunity. A confirmed contract value has not yet been established.

Introduction Cornwall Fire and Rescue Service (CFRS) is seeking information from suppliers capable of providing a modern Fire Control Command and Control solution to support emergency call handling, mobilisation, incident support, resilience, interoperability, and assurance. This Request for Information (RFI) is intended to inform requirements definition, procurement approach, business case development, and market understanding. It is not a formal tender and does not constitute a commitment by CFRS or Cornwall Council to commence any procurement process or to award any contract. Suppliers are invited to provide information on product capability, implementation approach, operating model, support arrangements, indicative timescales, and indicative costs. Background and Strategic Context CFRS has a statutory duty to provide effective arrangements for receiving calls for assistance and mobilising resources to fires, road traffic collisions, rescues, flooding, and other emergencies. The current Command and Control environment is increasingly constrained, less resilient, and not technically fit for future needs. The Service is therefore preparing to procure and implement a replacement Fire Control Command and Control solution. The replacement programme supports delivery of the Community Risk Management Plan, Fire Control Functional Delivery Plan, Service Delivery Strategy, and wider assurance, performance, and resilience requirements. The principal drivers for change include legacy and end-of-life technology, performance and resilience concerns, the need for improved usability and reporting, the need for stronger cyber resilience, and the requirement to align with national standards and modern interoperability expectations. Cornwall Fire and Rescue Service operate from 31 stations with a high proportion (2/3) being solely Retained crewed. Cornwall Fire and Rescues’ control room also manages this function for the Isles of Scilly Fire and Rescue Service (5 remote island stations) and any solution will include provision of the Command and Control requirements for the Isles of Scilly as well. Cornwall is surrounded by water with only one other adjoining Fire and Rescue boundary with the Devon and Somerset Fire and Rescue Service. Service Headquarters is located at Tolvaddon, Cornwall. The current system is installed in a server room on site but the server benefits from the wider support, resource and technical capacity of Cornwall Council as its umbrella organisation. Cornwall’s unique location and geography can present challenges for on site support so there is an expectation that the new solution will have a cloud element to it. Suppliers should therefore explain how their proposed solution aligns with Cornwall Council’s wider cloud direction, including how the design reduces dependency on local infrastructure, supports remote maintenance and management, and maintains operational resilience for a mission-critical control environment. Current Environment The current environment includes a legacy computer-aided dispatch / command and control platform, associated communications and interoperability components, linked telephony and mobilising arrangements, and a number of dependent interfaces and support arrangements. The current environment contains technical and operational complexity resulting from legacy infrastructure, multiple support boundaries, and a mixture of supplier, local service, and council IT dependencies. On site there are 8 control room operator positions, plus a technical service position, all running a Windows Operating System. There is also a server room on site with 2 physical Multitone CCP’s. Command and Control server applications currently sit on virtual servers, hosted on a Nutanix virtualized environment on site. Network infrastructure is provided by Cornwall Council. MAIT (Multi Agency Incident Transfer) is currently provisioned via a web link to MAITweb, but an indication of embedded functionality would be helpful. Short-term maintenance and technical refresh activity is being undertaken to preserve service continuity while full re-procurement is progressed. Scope of Information Requested CFRS is seeking information relating to the provision of a resilient, modern, scalable Fire Control Command and Control solution. This may include software, platform, managed service, hosted service, implementation services, support, maintenance, resilience arrangements, disaster recovery and associated integration capability. CFRS is interested in understanding both direct system provision and broader managed or hosted service models where relevant. Desired Outcomes • Improved operational resilience and continuity of the statutory Fire Control function. This should include the ability to establish a working capability off (the headquarters) site but not necessarily a second control room. • Improved call handling and mobilisation performance • Improved usability for operators, supervisors, and support staff • Improved reporting, assurance, management information, and auditability • Improved cyber resilience, security, and supportability with accreditation • Improved interoperability with partner organisations and other emergency services • Improved resilience for communications to third party systems including our call recording systems, availability management system, Mobile Data Terminals, vehicle navigation devices and Fire Service national incident recording systems. • A sustainable, scalable solution that offers value for money over the contract lifecycle • A delivery model that supports future requirements, standards, and change • A smooth and timely transition from the existing on-premise solution to a cloud hosted service • Minimal, if any, downtime for maintenance and technical outages. • Management of incidents via modules or functionality such as Immediate Building Evacuation/Fire Survival Guidance/Marauding Terror Attacks/cordons. (Please specify standard and optional modules if applicable).