housing contracts

WCHG is seeking experienced contractors to deliver General Building Works, Specialist Services, and Empty Homes (Voids) Works Successful contractors will be appointed to a lotted agreement and ranked based on quality and price. Contractors can bid for: Lot 1: General Building Works Lot 2: Specialist Works (Asphalt Repairs, Drainage Works, Damp & Mould Remediation, Environmental Cleaning & Property Clearance) Lot 3: Empty Homes (Voids) This opportunity is ideal for contractors with the capability, resources and commitment to deliver high-quality, responsive services in a social housing environment.

Red Kite currently has an IT Managed Service Contract which expires on 31st March 2027 and are now seeking to award a new Contract. It is expected that the Successful Bidder will be appointed by the end of 2026 and that the new Contract must be operationally live no later than 1st April 2027. The current hosting arrangements are located in the current supplier’s data centre and delivered as a private cloud solution with the core infrastructure belonging to the current supplier. These core assets will not be transferable and therefore a new solution must be provided by the Successful Bidder. The new Contract shall include: •Technical architecture and design •Onboarding of all services in-scope of the Solution •First-, Second- and Third-Line Service Desk •Full inventory management service for all ICT assets •Capacity management •Developing appropriate refresh cycles for all equipment •Hosting, including support the VMware servers and associated storage •24x365 Proactive monitoring of all core ICT services •Security infrastructure including Firewall Management •Security Operations Centre (SOC) which is staffed 24x7 •Assistance to promote security best practice throughout Red Kite •Resilient connectivity between Red Kite’s Head Office and the hosting service •Resilient Internet connectivity •Local Wired and Wireless Area Networks (Switches and Wireless Access Points are assets belonging to Red Kite) •End-user support providing an engineer on-site at Head Office for 3 days per week (Tuesday, Wednesday and Thursday). The engineer will primarily handle first-line Tickets to resolution but may also be required to participate in project work if and when there is insufficient support work to be undertaken •Building of new end-user devices (laptops) and maintenance of these builds; the supply of end-user devices is not in-scope of this Tender and end-user devices are Red Kite’s assets •Patching (as a minimum to Cyber Essentials Plus standards) •Backup including: o Private/Public cloud hosted services o Office 365 services including Email, OneDrive and SharePoint o Dynamics 365 •Disaster Recovery / Business Continuity •Monthly Service Reports and Meetings • On-site first-line engineer (3 days per week) •Ad-hoc project days (60 days per annum) •Rate Card for ad-hoc work Full details of the Services required are contained in the Technical Statement of Requirements as set out in Appendix 1 of the ITT document. The Contract will last for an initial period of 3 years, with an option to extend at Red Kite’s discretion for a period of 1 year, plus 1 additional year, and 1 final year, giving a total potential period of 6 years. This tender is being administered on behalf of Red Kite Community Housing by Clarity Procurement Solutions Limited. The total estimated value is £4,500,000 including VAT over 6 years (£750,000 per annum including VAT). This excludes annual price indexation. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-High-Wycombe:-Computer-platforms./A3EM22M568 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/A3EM22M568

Nottingham Community Housing Association (NCHA) requires a supplier for the provision of Personal Protective Equipment (PPE), workwear, and cleaning/hygiene products to support its operational teams across housing, maintenance, estates, and corporate services. This procurement seeks to establish a contract that ensures consistent supply, standardisation of products, compliance with health and safety legislation, and improved sustainability outcomes. The proposed contract length is 2+2+1 years. The price/ quality split will be as follows: Quality - 30% Price - 40% Product Evaluation and Portal Demonstration - 30%

Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.

Watford Community Housing Trust t/a Chime Housing are looking to appoint one or more providers to deliver their Insurance and related services for Property, legal liability and other general (non-life) insurable risks. The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident and employment practices liability. This list is to be decided at the sole discretion of Watford Community Housing Trust t/a Chime Housing. Suppliers will be required to have the financial ability to deliver the programme, including Insurers with a minimum rating of ‘A-’ from standard and poor, 'A-' from AM Best, or an equivalent rating by an independent and reputable credit rating agency and approved by the bidder’s market security committee. In the case of any rating less than A-, the contracting authority will evaluate and accept the nominated insurer(s) at its sole discretion, subject to disclosure and acceptance prior to the ITT bid deadline of the bidder’s market security committee’s latest report, including written recommendation from the bidder’s market security committee. Suppliers will be assessed but not limited to the following high level criterion: - The ability to provide the Contracting Authority with a choice of suitable insurers and/or suitable cover options - A skilled and competent service team, being Client Relationship Management, Insurance Claims management, Insurance Broking / underwriting and insurable risk managers - The delivery of quality service to the Contracting Authority and our clients, including that provided to us by any third-party contractor employed by you or by the Insurer(s) you propose For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Watford:-Financial-and-insurance-services./3Y9TJ6Q24N To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3Y9TJ6Q24N

The service should deliver a fully integrated customer insight platform that connects seamlessly with NCHA’s core systems, automates real‑time feedback collection, and supports flexible, multi‑channel survey distribution. It must enable advanced survey creation, branded templates, multi‑language delivery, and robust reporting tools that combine data from all touchpoints into a single, actionable view of customer satisfaction.

Through this preliminary market engagement, we are seeking supplier input to help shape our requirements and preferred delivery approach ahead of a formal procurement process, with options ranging from standalone finance systems to fully integrated ERP solutions.

The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident, professional indemnity, fidelity guarantee/crime and employment practices liability. This list is to be decided at the sole discretion of Watford Community Housing Trust t/a Chime Housing.

Wythenshawe Community Housing Group (WCHG) is undertaking a Preliminary Market Engagement exercise with suppliers who can provide mould identification surveys, diagnostic investigations, reporting, and associated remedial works across its residential housing portfolio. The purpose of this engagement is to understand current market capabilities, solutions, service delivery models, and innovations that can support the effective identification, treatment, and prevention of damp and mould in both tenanted and void properties. Feedback received will help inform the scope and procurement strategy for a future contract opportunity.

The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident, professional indemnity, fidelity guarantee/crime and employment practices liability. This list is to be decided at the sole discretion of Community Housing.

WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027

Wythenshawe Community Housing Group (WCHG) is seeking to appoint a stationery supplier to provide a comprehensive range of office stationery products at competitive rates. WCHG is committed to advancing sustainability across its operations and is actively seeking to minimise waste and energy consumption. Suppliers are therefore encouraged to propose sustainable options for the products we are looking to purchase. These may include, but are not limited to, products manufactured from recycled or FSC-certified materials, plastic free items or those made from renewable or biodegradable materials such as bamboo or wood, refillable or reusable product options. We would like to ensure potential suppliers can evidence value for money and outline how their supply chains support ethical labour practices. WCHG would also be keen for suppliers to evidence their commitment to sustainability within their own operations, including reducing waste and plastic packaging, the use of carbon-conscious logistics and delivery methods. If interested in this opportunity please register via the CHEST https://www.the-chest.org.uk/