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Dispute Support - Enhanced Enquiries Service

WAC ID:99201

Public SectorAward noticeClosed32014L0024

Source:	Find a Tender Service (FTS)
Notice Type:	Award notice
Buyer:	Housing Ombudsman
Main Category:	Services
Procurement Method:	Open procedure
Tender Status:	Closed
Estimated Value (ex. VAT):	Not specified
Release Date:	13 May 2024
Application Deadline:	—
Procurement ID (OCID):	ocds-h6vhtk-04161a

Procurement timeline

All 2 notices for this procurement, oldest first.

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Prior information / planning notice· 6 Nov 2023
Dispute Support - Enhanced Enquiries Service
Contract award notice· 13 May 2024Viewing
Dispute Support - Enhanced Enquiries Service

Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.

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Award outcome

Awarded to

HGS UKGB-FTS-113430

Award status:

Active

Contracting Authority

Organisation

Housing Ombudsman

Description

The Housing Ombudsman Service will be leveraging this procurement under the Crown Commercial Service - Outsourced Contact Centre and Business Services under the following Lots: Lot 1 – Contact Centre. The Invitation to Tender will be published only to suppliers that have registered under the agreement of the above Lots only.