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| Source: | Contracts Finder |
| Notice Type: | Tender notice |
| Buyer: | London Borough of Harrow |
| Main Category: | Services |
| Procurement Method: | Open procedure (above threshold) |
| Tender Status: | Closed |
Pipeline status
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Application Deadline
31 July 2024
Closed
Estimated Value
£9,200,000
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| £9,200,000 |
| Release Date: | 26 June 2024 |
| Application Deadline: | 31 July 2024 |
| Contract Start Date: | 31 March 2025 |
| Contract End Date: | 31 March 2034 |
| Contract Duration: | 9.2 years |
| Procurement ID (OCID): | ocds-b5fd17-de6e8964-6137-4597-8491-3bbc4ca650a6 |
| Notice Reference: | 8402f6cf-f642-4b33-aa46-8feefb83ce6a-762100 |
All 2 notices for this procurement, oldest first.
Revenues and Housing Benefits Processing Support Service
Revenues and Housing Benefits Processing Support Service
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £9,551,662 |
| Award decision date: | 12 December 2024 |
| Award status: | Active |
The London Borough of Harrow is conducting the procurement using Open Procedure for the purpose of procuring the services described in the Specification (Services). The Service will remotely process defined Work Types described in the Specification primarily by electronic processing means. It does not include the handling of telephone calls and customer enquiries except as may occur if for example a Service Provider employee contacts a customer to clarify or request information needed to process the task concerned. The London Borough of Harrow's Revenues and Benefits service currently includes responsibility for: 96600 Council Tax properties, 5500 Business Rates properties, 8000 Housing Benefit Claimants, 12800 Council Tax Support Claimants. The Council is looking for potential service provider to be awarded a contract for a period of 60 months with the option to extend for a further 36 months followed by a further option to extend for 12 months at the discretion of the Council.
Document pack· 1 file
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