Open Framework for Supported Living, Community Outreach and Day Opportunity Services

Organisation

Cheshire East Council

Delamere House, Delamere Street, Crewe, CW12JZ

Low-Level Supported Living is for people who are largely independent but require limited hours of daytime support to maintain their tenancy, wellbeing, and community involvement. Individuals can manage safely overnight without staff on-site. Support typically includes: Support with daily living skills, budgeting, appointments, community access, wellbeing, and tenancy responsibilities. Medication prompts where required. No 24-hour staffing, although on-call support may be available. Typical People Supported and Key Characteristics Adults with mild learning disabilities. Autistic adults able to live largely independently with planned support. People with mental health needs. Young adults developing independent living skills. Low levels of support to sustain community living. Planned, non-continuous support with no overnight staffing. Focus on independence, resilience, and community inclusion.

Moderate and High Needs Supported Living is for people who require regular daily support, with staff available on-site or through on-call arrangements. Overnight and planned 1:1 support (or more) may be required based on assessed needs. Typical People Supported and Key Characteristics Adults with learning disabilities requiring regular daily support. Autistic adults who benefit from structured support and routine. Individuals with physical disabilities, communication needs, or additional health needs. People with mental health, emotional wellbeing, behavioural, or Positive Behaviour Support (PBS) needs. Adults transitioning from residential care, family homes, or specialist education settings. Individuals requiring support to manage risks, maintain tenancies, and prevent placement breakdown. Regular daily support with access to staff throughout the day and, where required, overnight. Planned periods of 1:1 support (or more) may be needed to achieve outcomes and manage risks. Delivered in shared or individual supported living settings. Focus on promoting independence while providing ongoing support, oversight, and positive risk management.

Complex Needs Supported Living is for people with the most complex and intensive support needs. Individuals who require: Specialist, highly responsive support available 24 hours a day, including dedicated overnight support, Support to manage significant risks, complex behaviours, mental health needs, and other factors that could impact their safety, stability, or tenancy. Placement within Lot 3 will be the exception rather than the norm and will only be used where the Council determines that an individual's needs cannot reasonably be met through Lots 1 or 2. The Council will determine the appropriate lot for Lot 3 (and all referrals), and this decision will be final. Individuals within this lot will be reviewed regularly to ensure their support continues to meet their changing needs. As individuals develop greater stability, confidence and independence, consideration may be given to reducing support levels where appropriate, including situations where 24-hour support is no longer require

Community Outreach Support Services will provide flexible, person-centered, strength-based support to adults across Cheshire East, enabling them to live fulfilling lives as active and valued members of their local communities. The services will focus on supporting individuals to maintain and develop their independence, improve their health and wellbeing, build resilience, and achieve the outcomes that are important to them. It will support the strategic objectives of Adult Social Care by enabling residents to remain independent within their communities for as long as possible, preventing, reducing, or delaying the need for higher levels of statutory support. Providers are required to support individuals to: Access community groups and activities Participate in social and recreational opportunities Develop friendships and informal support networks Engage in volunteering opportunities Access education, training, and employment-related activities where appropriate

Day Opportunities will provide a range of flexible, person-centred activities and support for adults who require assistance to access meaningful day opportunities. They will promote independence, wellbeing, social inclusion, and choice, enabling individuals to live fulfilling lives within their communities. People who access day opportunities have told us they want to access opportunities to develop life skills, build friendships and take part in meaningful activities were particularly valued, helping people to increase their confidence and independence. Friendly staff and welcoming environments were also identified as key strengths, contributing to positive experiences and encouraging participation The Provider must ensure that services are delivered by appropriately trained, skilled, and approachable staff who promote a positive, respectful, and person-centred culture. The service environment must be welcoming, inclusive, and accessible, supporting individuals to feel safe, valued, and encouraged to participate fully in activities, relationships, and community life. The services commissioned through the Lots will be capable of supporting people with a broad range of needs, including: Individuals with a learning disability and/or autism, including those who may display behaviours that challenge. Individuals with mental health support needs. Individuals with associated physical disabilities and/or sensory impairments. Services may support one or more of these cohorts. Day opportunities services can also provide support to older people with dementia.

Providers who are successful in their Framework application (Lots 1-5) can also bid for innovation opportunities (Lot 6) as and when they arise, that may not necessarily involve "conventional" or "traditional" social care delivery models. All successful providers for Lot 1-5 will be included in Lot 6 wherever they agree. For Lot 6 Innovation, services will be commissioned for individuals, or groups of individuals based on identified needs and cohorts. These may include supported living, community outreach and day opportunities. Service-specific requirements will be set out in individual specifications for each commission. Opportunities will be awarded through mini competitions, with participation restricted to Providers successfully onboarded to the relevant Lot

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