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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Planning update |
| Buyer: | Department for Transport |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Pre-tender |
Pipeline status
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Application Deadline
6 November 2026
8 days left
Estimated Value
£5,000,000
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Book a free consultation →| Estimated Value (ex. VAT): | £5,000,000 |
| Estimated Value (inc. VAT): | £6,000,000 |
| Release Date: | 30 October 2026 |
| Application Deadline: | 6 November 2026 |
| Procurement ID (OCID): | ocds-h6vhtk-0791a9 |
| Notice Reference: | 103026-2026 |
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View Original Notice
Access the full notice on the official portal
he Department for Transport is seeking a delivery partner to support the implementation of ServiceNow and the controlled migration from its existing ITSM platforms. The procurement will focus initially on Digital, Information & Security directorate, covering the design and configuration of a user-centred service portal and catalogue, core IT service management processes, integrations, data migration, reporting, testing, security and accessibility assurance, cutover, hypercare and knowledge transfer. The aim is to establish a scalable, integrated service management platform that improves the user experience, reduces fragmented tooling and ways of working, provides clearer service visibility, and creates a foundation for potential expansion into wider Corporate Delivery Group departmental services.
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