Home ContractsOmni-Channel Customer Contact Platform

Omni-Channel Customer Contact Platform

WAC ID:661065

Local GovernmentAward noticeClosedSME-friendlyVCSE-friendly

Source:	Contracts Finder
Notice Type:	Award notice
Buyer:	Bracknell Forest Borough Council
Main Category:	Goods
Procurement Method:	Direct award
Tender Status:	Closed
Estimated Value (ex. VAT):	£383,290
Release Date:	5 October 2026
Application Deadline:	28 September 2026
Contract Start Date:	3 October 2026

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Award outcome

Awarded to

Netcall Technology LimitedGB-CFS-197365

Organisation

Bracknell Forest Borough Council

Time Square, Market Street, Bracknell, RG12 1JD

Omni-Channel Customer Contact Platform contract to be awarded via Direct Award using NHS SBS10521 Lot 1 Product Liberty Converse CXI Supplier Netcall

Pipeline status

Not added

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Application Deadline

28 September 2026

Closed

Estimated Value

£383,290

WAC Reference

WAC-661065

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